Question about Trendware TEW-452BRP Wireless Router (TEW452BRP)

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Several Router problems

Hi to all.... I have the following problems with my Trendnet 452BRP router. 1. WHen setting up a connection using the PPTP protocol (PPTP modem), the router keeps on rebooting every 3 seconds 2. When set to use a PPPoE connection, the router will work normally. But when under heavy traffic, it will intermitently reboot, work for another maybe 3 mins and reboot again. This can go on for anything between 10 times and infinetaly. Rebooting manually does not solve the problem. 3. The wireless feature works OK only when the IP on the wifi card is set manually. If left as "Obtain IP Automatically" the network is found, the laptop displays "connected to Network" but I cannot browse the internet. When IP is set manually, all works fine. DHCP on the router is enabled. I have updated the router's firmware with the latest available on Trendware's site but no progress. I have the Alcatel SPeedtouch Home modem. Can anyone help please? Thanks

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It sounds like an ADSL signal strength issue. Test that it is not a problem with the ADSL phone cable setup, using the shortest ADSL/Phone cable you can find (under 1Meter is best)unplug all other phone line using devices and filters from the wall jack points and test the routers connection again as the only device plugged in(this is Isolation testing) If the issue replicates itself under isolation testing conditions then ring your ISP providor and request that the "ADSL signal voltage" needs to be increased slightly as your router is not hearing the ADSL signal properly. If the issue doesn't replicate itself under isolation test conditions, you are either using an old or bad ADSL/Phone cable or your cable is too long (should not be longer than 5meters)or if you are using a wall socket/splitter for direct adsl access (without filters)then test the socket with a filter to verify the socket/splitter is not the cause of the problem, if you do use phone filters, during isolation testing, test each of the filters individualy with the router and see if the disconnection issue is replicated if so replace the bad filter the disconnection issue was being caused by phone signal interferance. Your third request requires you to setup the LAN info on the windows side of your connection not the wireless card, this can be verified by searching for websites via thier IP address which will work, when searching via their website name wont, DNS resolution issue, it is probably best practice to use MAC Addressing for your wireless setup though.

Posted on May 17, 2007

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1 Answer

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Download the user guide from here

TRENDnet Support TEW 452BRP 108Mbps Wireless Super Broadband Router

1. Go to Wireless on the management menu.

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1 Answer

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1 Answer

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Sometimes ISPs (Internet Service Providers) upgrade information on their end to improve or alter something about their network. When this happens, routers have outdated information from the modem. You might want to try power cycling the modem and router. To do this, unplug the power from both the router and modem. After about 15-30 seconds, plug the modem back in. Wait for all of the lights to come on excluding the "PC Activity" light if it exists. Once the modem is registered with your ISP, plug your router back in and test your net speed using a site such as:

http://www.speedtest.net

If your service is back to normal, then you're all set. If it isn't, you may want to contact your ISP as there could be something wrong with the route traffic is taking from the node to your residence.

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If you are experiencing slow speed while connected to a router, there are a number of things that can cause that problem.

If its the router causing the problem it could be a bad router, or a setting on the router.

1.) first thing i would do is a traceroute to google.com so from a command prompt type tracert google.com and see if your few hops are high. if they are when the router is connected but not high when the router is disconnected, then we know its something with the router.

log into the router's configuration.
2.) on some models you can change the MTU size.
3.) make sure your not filtering any ports that you need such as 110, 25

start with those 3 steps and let me know how that goes.

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