Question about OKI C5100n Laser Printer

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Fatal error Hello everyone. our printer is showing a fatal error, stating K/01b3a8e0 ?????? and we have no idea. please advice if you can. many thanks lisa and mo

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  • 1,113 Answers

Fatal Error K (for BLACK) - Black toner or drum problem, Drum life exceeded? Display would of said black drum near life before failing.

Posted on Oct 17, 2007

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Posted on Jan 02, 2017

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Our OKI C5100 is showing 171:Fatal error. What should we do?


The 171 Fatal error:

Upper Thermistor, State:Open

When an open circuit has been detected in the heat roller thermistor (low temperature)

Check the heater connector and the thermistor connector to make sure they are seated properly. If OK you probably need to replace the fuser.

Hope this helps.

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1 Answer

OKI C5500 Fatal Error 177


From OKI error log:

Lower heater temp state - Low
backup roller thermistor indicates low temp
seek service if turning off/on printer does not solve problem

Apr 15, 2008 | OKI C5500n Printer

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Cartridge Error


Hello,

This link has information on print cartridge error issues. This link shows information that pertains to clearing paper jams. Hope this helps.

Please remember to rate this information.

Thanks

Apr 15, 2008 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

980: Fatal Error


From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

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Fatal error 172


From OKI error list:

Error 172 - Upper Heater Temp State: High
Heat Roller Thermistor indicates high temp

Solution:
Turn off printer, let cool down.
If problem still exists seek service

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