Question about Microsoft Xbox 360 Console

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Not reading disks

Everytime i put a dvd or a game in my xbox 360 it makes a noise like its gonna read the disk and then all it says is open tray whats wrong with it can u help me please?

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Try cleaning the lens first. My plastation was doing the same thing and I cleaned the lens, now it reads everything. Could be dust or hair on it. Just an idea.

Posted on Jan 03, 2009

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Microsoft Xbox have some common problem like red lights, E74 and Disc Read Error. Microsoft is providing extended warranty for red lights problem, Means you will have to spend some money in order to get this problem repaired from Microsoft also you will have to wait for 3-4 weeks to get your Xbox back. There are many reasons disc read error can occur in your Xbox like your disc might not be clean, laser might also be dirty and many more common problem. I would suggest you to first clean out the disc, you are using. If that don't solve the problem you can also take the help of DIY guide available at Internet. I think you have got good no. of options to get your Xbox repaired, Choice is yours.



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Posted on Mar 06, 2009

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Posted on Jan 02, 2017

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1 Answer

What do you do when your xbox won't read disks?


The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

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My Xbox 360 isn't reading any discs. Games nor Movies. When i put either in the game console it tells me to open the tray because it didn't read.by the way it makes a funny noise when it tries to read the...


take out the cd. close the tray with no disk in it. let it read till it says open tray
open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
sometimes the system turns dumb and u haft to remind it to reconize when there is actally no disk.

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My 360 does not read disc, everytime i place disc in ,it says open tray


I fixed this for me today. I opened the tray, and took the disk out. Just inside in the middle there is a small disk that rotates. I just rotated it a little with my finger to get it moving. Once it started spinning the disk tray closed on its own. I then put a disk in and it started reading it. I guess the piece that moves the disk got stiff and just needed some assistance. Hope this helps.

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the disks might be damaged or scratched or the xbox's disk lens might be dirty, try to get a cleaner disk for an xbox

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When i put in a brand new game disk,it starts to read,but it but it doesn't read the new disk.it just says"open tray"


put in a game and as soon as it starts to say "reading" give the old box a few taps on top where the dvd drive is at. Keep tapping until it reads your game. May not work the first time so keep trying. This usually happens due to poor or loose laser mounts. If this doesnt work your gonna need to open it up. You can look at You Tube for that. Good Luck.

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Ok, this is optical lens assembly failure. the lens is burned out and unable to scan due to lens failure. simply replacing the dvd rom optical lens assembly will restore the reading ability of your unit.

May 27, 2009 | Microsoft Xbox 360 Console

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You will need your dvd drive replaced. We can do this for you.
www.videogamerepairservice.com

Dec 30, 2008 | Microsoft Xbox 360 Console

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What I did was took apart my Xbox and put the disc tray back on the tracks, carefully lifting it over the circle thing in the middle. When I lay my Box down horizontally, it opens and closes fine.

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make sure ur eye thing under the disk tray that reads the disk is not dirty or damaged. also make sure ur lazer lenz is also clean. try going to xbox.com for more solutions cause i have same problem

Jul 02, 2008 | Microsoft Xbox 360 Console

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