Question about Sunbeam Humidifiers

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Faulty water level indicator

Our SWM 2414 humidifier has the 'tank empty' light on, and won't recognize that the water has been replaced. Any suggestions?

Posted by Anonymous on

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It is the reed switch inside the post that the float runs on, it gets corroded and needs to be replaced. It is an easy and cheep fix if you can get the reed switch. I would also suggest adding silicone as the factory seal is poor before you put it back together.

Posted on Nov 17, 2013

  • Carissa Olson
    Carissa Olson Dec 14, 2016

    Do you know where i can get a new switch at?

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Left Tank won't empty

Eureka! Solved my "left bottle not emptying" problem. The problem was not with the bottle but that the top of unit which houses the on/off switch was not seated properly. It takes only a very slight difference in water level for the float to activate the switch, therefore if the top is raised even 1/4" the unit will shut off before the water level is low enough to allow the left bottle to drain.

Posted on Jan 20, 2009

  • 4 Answers

SOURCE: My air-o-swiss 7142 humidifier keeps

The water sensor is a float in the mister area of the base. The float is off in one corner with a little plastic barrier around it and translucent cap over it. Make sure the float can more freely. If the float can move up and down but the light stays on, the reed switch (a switch controlled by a magnet built into the float) inside the unit might have been knocked loose, damaged or disconnected. The switch is actually inside the post that the float slides on, but it can only be accessed from the underside - inside the unit.

Posted on Jul 16, 2010

  • 4736 Answers

SOURCE: humidifier is full of water

More than likely, the float valve in the top of the water collection bucket is broken or stuck in the DOWN position. Turn the unit OFF & unplug it. Remove the bucket for it's holder and empty any water that's in it. Inspect the float valve to see if it moves freely. Jiggle the arm of the float valve to see if it moves up and down freely. If it doesn't then it's stuck or broken. Hopefully, it's only stuck, because in most cases, purchasing a replacement bucket with the float valve installed is your only option.

Hope this helps you solve the problem. Thanks for choosing FixYa.

Posted on Sep 17, 2011

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More than likely, the float valve in the top of the water collection bucket is broken or stuck in the DOWN position. Turn the unit OFF & unplug it. Remove the bucket for it's holder and empty any water that's in it. Inspect the float valve to see if it moves freely. Jiggle the arm of the float valve to see if it moves up and down freely. If it doesn't then it's stuck or broken. Hopefully, it's only stuck, because in most cases, purchasing a replacement bucket with the float valve installed is your only option.

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More than likely, mineral scale has built up inside the tank and the mist tubing.

To clean it, turn the unit OFF & unplug it. Empty any remaining solution that's in the tank and refill it with a 50/50 solution of White Vinegar and Bottled Distilled Water. Plug the unit in and turn it ON. Allow it to run for 5 minutes, then turn unit OFF and allow it to soak for 30 minutes to and hour.
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In the future, it is best to use Bottled Distilled Water, rather than tap water. As the Distilled Water does not contain any harmful minerals or chemicals.

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If you are trying to descale it of all the mineral build up. The easiest way is to mix a 50/50 1 gallon solution of Distilled White Vinegar and Bottled Distilled Water and pour it in the empty tank. Allow it to sit for a couple of hours (Longer if it's really scaled) . Then turn it ON and run it, until the tank is half empty. Then empty the remaining solution and fill the tank with Bottled Distilled Water and run until it's empty. In the future, it's better to use Bottled Distilled Water, rather than tap water.

Hope this helped you and thanks for choosing FixYa.

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The unit may simply has a calcium scale build up and it's blocking the water passage. To clean it, empty in water remaining in the tank. Mix a 50/50 solution of White Vinegar and Bottled Distilled Water and fill the tank. Allow it to soak for at least one hour, then turn the unit ON. Place you hand in front of the misting nozzle to see if it's working. If you don't feel any mist, turn the unit OFF and allow it sit over night. If you do feel mist, allow it to run until the tank is 3/4's empty Turn the unit OFF, pour out the remaining solution and refill with Bottled Distilled Water. Run the humidifier until it's empty. This will flush the system entirely. In the future, I would recommend you use Bottled Distilled Water, instead of Tap Water. If you do, you won't have to descale the unit any more.

Hope this helped you, please let me know. Thanks.

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1 Answer

I turn the humidifier on l or ll. The light is grean but it is not releasing steam or anything. I don't hear a noise and the water level stays the same.


The humidifier may be clogged with a calcium scale build up. Especially, if you use well water or your municipal water supply has a high chemical content.

To solve this problem do the following. Mix a 50/50 solution of White Vinegar and Bottled Distilled Water (enough to fill the tank). Empty any water that is currently in the tank and fill it with the 50/50 solution. Allow at least one hour, before turning the unit ON. After turning it ON place you hand in front of the mist nozzle to see if any mist is being generated. If it's generating mist, allow it to run until the tank is 3/4's empty. Then turn the unit OFF, unplug it and empty the remaining solution. Refill with Bottled Distilled Water and run until the tank is empty.

If the unit did not produce mist after one hour of soaking, allow it to set over night and then follow the procedure above. Generally, an overnight soaking will do the trick. In the future, I recommend using Bottle Distilled Water rather than your tap water.

Hope this helps you solve the problem. Please let me know. Thanks.

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It may have a scale and calcium build up. Particularly, if you use well water.

To clean it, unplug the unit and empty in water that is in the tank. Mix a 50/50 solution of White Vinegar and Bottled Distilled Water (enough to fill the tank. Pour the solution in the tank and allow it to set for 2 hours. Then turn the humidifier ON and place you hand in front of the misting nozzle , to feel if it's working. If it is, allow it to run until the tank is 3/4's empty, Empty te tank of the remaining solution and refill the tank with more Bottled Distilled Water and run for an hour. This will flush the 50/50 solution out of the system. It it wasn't working when you first tested it, allow it to set over night and try again the next morning.

In the future, use Bottled Distilled Water rather than tap water.

95% of the time, this will solve the problem. I hope this helped you. Please let me know.

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Hi, Mark! It may be clogged with a calcium scale build up from the tap water you use. Unplug the unit and empty any water that is the tank.Mix a 50/50 solution of White Distilled Vinegar and Bottled Distilled Water. Mix enough to fill the tank. Let it soak for 2 to 3 hours and turn the unit ON. If it starts functioning as it should, allow it to run until the tank is 3/4's empty. If it doesn't operate as it should, allow it to soak overnight. And try again, following the procedure above. After it has run to the 3/4 empty point, turn the unit OFF. unplug it and dump the remaining solution. Refill the tank with Bottled Distilled Water and run again, for at least 2 hours. This with flush the system of the vinegar and water solution.

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WATER LEVEL FLOAT DEVICE PREVENTS UNIT FROM TURNING ON,EVEN THOUGH WATER TANK IS FULL. REMOVED SOME FILTER MATERIAL WITH NO EFFECT. FLOAT IS FREE WITH NO RESTRICTION.


These hints are from the air o swiss webpage.
Q: No mist / unit is not working / empty indicator keeps flashing
A: Fill up the water tank. Check if water is flowing through the demineralization cartridge (attached to the water tank cap). If the water tank is full but there is only little water in the base it indicates that the water is now flowing through the demineralization cartridge.

  • Wait for 15 minutes to allow the mist to come out of the unit.
  • If the unit is not working and the empty light is not flashing you might have set the desired humidity too low and the current humidity level in the room is higher. That is why the unit switches off automatically.
  • If the empty indicator continues flashing and the tank is full, water is not flowing through the cartridge. Exchange the cartridge or the granules in the cartridge after 2-3 months, in areas with hard water exchange the cartridge after 1 -2 months. However, the demineralization cartridge and or the granules must be exchanged at the latest after 6 months or the unit does not reach its full performance.
If the granules are new, see the following instructions:

  • Make sure the cartridge and/or granules were soaked for 24 hours, water takes longer to filter through dry granules in cartridge and into the base. Next, remove 2 tablespoons of granules from the cartridge, and throw them away. Too many granules in the cartridge it does not allow water to flow from the tank to the base.
If your issue is with the float and not the mister, then you have to make sure the float is tripping the micro switch that turns the machine on. Some units the filter will not allow the float to hit the switch if the filter is not installed correctly. If everything is in correctly and the float is tripping the switch, then the micro switch must be faulty.

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