Question about Russell Hobbs Kitchen Appliances - Others
Model 3120AU1, can you replace the element?
Posted by Anonymous on
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Posted on Jan 02, 2017
The only way to get hard to find Russell Hobbs electric kettle parts is from Russsell Hobbs. They will not sell any parts that are in short supply or becoming obsolete. Please visit their website, follow the instructions for repair and send the unit to them.
Posted on Mar 03, 2009
Contact the manufacturer (Russel Hobbs). Most retail stores will not sell parts like this (and if they do, it's probably a store that will be something like a kitchen specialty store--aka, a little more pricey), so the best way to go is to contact them directly so that they can get it for you (and, a lot of times, they can get it for you at a cheaper price, or, if you're under warranty, sometimes for FREE!!).
Their contact number should be either stamped somewhere on the machine (usually on the bottom--might be stamped directly into the plastic, so make sure you have it in really good light when trying to read) or in the product manual (usually near the back of the book).
Good luck! :)
Posted on Aug 27, 2009
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