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I have not been able to print in color just black and white. I have uninstallted my printers and want to re-install but now I cannot get the printer installed.

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  • gordonbgreav Jan 05, 2009

    No error message is on the printer. After we quit,

  • gordonbgreav Jan 05, 2009

    There is no message that indicates an error in the cartridges. I did however, after we quit, I tried again to download from my installation disk and I tried a different approach and it installed the software on the computer. I can print now, but only in black and white. when I open printers and faxes, it shows the icon for black and white and one for HP color laser jet 2830_2840 fax. When I choose the latter (color fax) for the default when I go to print it brings up the page for faxing in color. The black and white are the only one which will print. My problem is of course the printing in color. This is what I need fixed. If you can help get this done, it will be well worth our time. thank you, Gordon

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Do you have both the color ink and black installed properly in printer.

Posted on Jan 03, 2009

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