Question about HP Photosmart R742 7.0 Megapixel Digital Camera

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Lens error will not allow you to take pitcures a red screen shows that reads to turn the camera off and on and to go to www.hp.com with reason codeR740-033

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 30, 2010

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I have a canon digital camera and when i turn it on it has e18 on the screen and it won't work and take pitcures can you help


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Hp 735 camera error e106 then it turns off


When the camera is turned on, the lens is stuck either in or out and the camera gives the error E104 , E105 , or E106 . The camera then turns itself off. Causes These errors display because the lens will not move. There are several reasons why the camera lens might not move:
  • something is blocking the lens
  • the firmware version is old
  • the camera has been abused
  • foreign material is inside the lens or
  • the lens is loose or completely off the track
Solution Follow all of the steps listed below.
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    1. Turn off the camera and remove any optional memory card.
    2. Hold the ON/OFF switch in the ON position until the HP logo displays and then disappears.
    3. The camera is now reset. When the camera is turned back on it should prompt for the date and time.
  2. If the camera does not display an error after the reset and appears to be functioning properly, it is imperative to check and update the firmware. The firmware update corrects the lens positioning issue that can cause E104, E105, and E106 errors with the camera. Determine if an update is needed by following the steps below to check the current version of the firmware on the camera:
    1. Before turning the camera on, press and hold the Flash button.
    2. While the Flash button is depressed, turn on the camera. A Service Screen displays.
    3. Located at the bottom of the screen is an entry, F/W.
    4. If the version of the firmware is lower than 1.12, then the firmware update is required and should be performed immediately. See the HP document Recommended Firmware Updates for Photosmart 733 and 735 Digital Cameras .

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If the images are erased, don't take anymore with the camera and download free software recovery program from www.Z-A-recovery.com I hear that it works well.

You will need a card reader to try to recover your images...assuming they are lost. Even if they are not lost, a card reader may help them show up for you.

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