Question about DISH Network 322 DTV Receiver

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322 dual tuner-failure to receive signal only to one TV

One TV works fine and the other can't acquire signal. These are running off a 322 dual tuner. I assuming it's a switch?

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  • gamblerbash Apr 22, 2009

    I time my tv1 will work and tv2 won't have signal,,then other times tv2 will work and then tv1 will be searching for siganl...any ideas?

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If you have one cable leading from the wall toward the back of the receiver you can disconnect the seperator and diplexer (if equipped) from the SAT 1 and SAT 2 ports and connect the line from the wall directly to one of the ports and run a check switch test. You should get a 1 of 2-4 depending on lnb type on the tuner you connected the line to and a 1 of 38 on the other. Perform this operation for both SAT 1 AND SAT2 as described above. If you have the 1 of 38 appearing only on the port that the line is not connected to then the receiver is good and the problem may be the seperator which is the silver device that has two wires going to the back of the receiver initally and one port connected to the SAT port of a diplexer. Disconnect the diplexer and hook the seperator to the receiver and run the SAT line from the wall to the single port of the seperator and do a check switch. If you don't get a 1 of 38 it is good and you have a bad diplexer. If your system does not use diplexers and you are experiencing the loss on TV2 you may have a bad TV2port on the receiver. You can take the wire from the TV2 PORT(in home distribution system) and place it on the 3-4 that the TV1 line is run from. Then go to TV2 and put that tv on channel 3 and see if you have picture. If the problem is at TV1 reverse the process by connecting the line on the 3-4 ut to the TV2 port and putting TV1 on chanel 60 or 73 and see if you get picture. if either produces picture on the bad tv the port to that TV is faulty. If you were still unable to get picture it may be a cabling, connector, barrel isssue that requires a tech to visit. Hope this assists you. Thanks for using Fix Ya.

Posted on Jan 04, 2009

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1 Answer

I have dish net 322 rec.that tv2 gets 110/119 tv1 only gets 110 i have dish pro plus quad lnb & 1 301 that works fine 3rd tv in basement gets the on screen display so it is all connected right the 322...


starstruck32,

I do hope this has been fixed for you by now starstruck32, but if not there definitely may be a bigger problem we would need to have a technician go out and check. What I would like you to do is go to Menu -> System Setup -> Installation -> Point Dish -> Check Switch -> Test. You can let me know here what it shows.

If only one satellite signal is still being recognized we would have to have a technician go out, if you could send me an email at thomas.faust@dishnetwork.com and I would be happy to assist you further with that!

Tommy Faust
DISH Network

Sep 04, 2011 | DISH Network 322 DTV Receiver

1 Answer

Added a 322 reciever to my lake house to be able to watch tv in 3rd room i had 2 standard recievers before. i installed a dish pro quad lnb & reciever had a separator w/it says dp plus 123254 tuner 2...


Is TV 2 off the 322 receiver being back fed from the receiver or do you have a direct connection to the 3rd room? If it is a direct connection, you would screw the coax from the 3rd bedroom directly to the TV 2 Home Distribution channel 21-69 out port.

If you are back feeding, you need 2 diplexers that connect 1) by the receiver and 2) between the receiver and the 3rd TV. The back feeding will use the same cable coming from the dish to the receiver.

If you have any other questions, please don't hesitate to ask.

Jun 26, 2011 | DISH Network 322 DTV Receiver

1 Answer

I have Dish 322 receiver. Everything was fine; a week or so ago satellite 119 reception was spotty, now we can't get 119 at all. We get 110 but only about 34%. Sometimes the receiver will power itself off...


hartpark

It looks like you have lost the signal for the 119 satellite from your dish. Are you getting an error message, either 002 or 015, saying the satellite signal has been lost or acquiring satellite signal? First, check the cables on the back of the receiver to make sure they are secure. You can also run a check switch test to see if there is a problem between your dish and receiver.

Press the Menu button on your remote. This will bring up the Main Menu on your TV screen. Input the numbers: 6 (System Setup), 1 (Installation), and 1 (Point Dish). On the right side of the Point Dish screen are 3 buttons. Select the Check Switch button. Within the 2 large boxes are satellite numbers and green or red boxes. Make a note of the satellite numbers (should be 119, 110), the trans, the device, and switch. Super dish and alternate should not be checked. Select the Test button on the bottom of the screen. If a box pops up with a warning about TV 2, select Yes. It will now run the check switch test. Let it complete the test. After completion, the screen will automatically go back to the Installation Summary screen. You may get a message stating that the Check Switch test has found fewer satellites than previously detected. If you get this message cancel out of each screen (do not save the results) till you are back to the TV screen and it is acquiring Satellite signal.

If you don't get that error message, see if the information on the Installation Summary has changed. Then select Done on the next 2 screens and cancel out of the others till you get the message, Acquiring Satellite Signal. After it finishes acquiring satellite signal and downloads the program guide, see if you are getting a picture - try different channels. If you still have problems, please email me at, ray.calo@dishnetwork.com. If you are still experiencing problems, we will need to send a technician to fix the problem.

Ray Calo
DISH Network

Apr 23, 2011 | DISH Network 322 DTV Receiver

1 Answer

I have a dish network 322 will play in one room, but 2nd room it continues to try to acquire a satellite


Hey there, my name is Cheri Torres with DISH Networkcustomer service. I came across your post and wanted to see if I could help.When one of your televisions are working fine and the other is trying to acquire satellitesignal there could be a few different things going on such as a bad satelliteinput on receiver, bad separator etc. The first step you are going to want totry is performing a hard reset by unplugging your DISH Network receiver box for10 seconds then plugging it back in. If you have tried the hard reset the nextstep would be to check your entire cabling make sure all your cables are tightand secure coming from the receiver and running into the wall. After all thecables are checked you are going to run a check switch test. In order to run aCST you will need to press the menu button then 6(system setup),1(installation), then 1(point dish). Once you are in the point dish screen youwill select check switch, then on the next screen select test. Allow the testto finish then you can proceed to cancel out of all the menus. Once you are outof the menus you will see the satellite trying to acquire the signal againallow this to finish. In the case that none of these steps fix the issue youare going to need a technician to go to your home to fix this issue for you inperson. In order to get a tech set up you can call our customer service line at1-800-333-3474 or you can email me with your account information and phonenumber and I can help you get a tech set up, my email isCheri.Torres@Dishnetwork.com. I hope you find this information useful if youneed anything else feel free to post back here or email me.

Jan 11, 2011 | DISH Network 322 DTV Receiver

1 Answer

I have 322 duel tunner reciver it ask for telephone line connection and i can't connect tel line, is their a way to bit


This is Mary with Dish Network Customer Service. The message you are referring to is an older message and it has since been made irrelevant. The message will go away on it's own within about 10 to 15 min and then it will acquire the Satellite signal as normal. if the message doesn't go away, call Dish Network and they try sending an authorization to the receiver or it may need to be replaced.

Apr 23, 2010 | DISH Network 322 DTV Receiver

1 Answer

322 receiver trying to acquire a sat signal for 5 days 0 out of 5 progress please help


Hi, Mary with Dish network Customer Service. The issue you are experiencing is a complete satellite signal loss message. If you are experiencing severe weather right now it is best to wait till it passes. Then you can reset the receiver box by unplugging it for 10 seconds from the power and then allow it to reboot. Also check all the connections in the room with the receiver box from the wall up to the receiver itself. If it does not get off 0 progress of 5, you will need to call Dish network and will probably need a Service Technician Visit scheduled.

Apr 17, 2010 | DISH Network 322 DTV Receiver

1 Answer

My dish 322 receiver wont work 2 tv,to get service


  • There are two satellite inputs on the back of a 322. There may be a single cable going to a splitter connected to these two ports or two individual cables.
  • If there are two cables swap them, if you still get signal on the same input only then the receivers input is dead.Otherwise follow the bad cable and ensure it is not damaged or disconnected. Swap the location on the other end and see if the issue stays on the same cable. If so replace the cable, if not replace the LNB or Switch.
  • If there is a splitter bypass it and connect the single cable directly to the input that does not work. If there is no signal the port is bad, replace the receiver. If there is signal then reconnect the splitter, press menu 6-1-1, check switch, and then test. Allow the test to finish. If the two inputs do not match replace the splitter... Its called a DP Seperator

Jan 24, 2010 | DISH Network 322 DTV Receiver

1 Answer

No signal on one tuner for dual tuner box.. neither tv works.


Hi benray there is something else youcan do on that to make sure your getting the strongest signal possible. Youwill need to press the MENU-6-1-1 buttons on the remote. Select Check Switchand Test, after the test is complete select done and then check the signal andif there is still a weak signal we will need to re-point the Dish.

Oct 24, 2009 | DISH Network 322 DTV Receiver

1 Answer

Problem jumps back and froth from tv1 to tv2


One of the inputs on the back of the 322 box is bad. usaly 1 wire runs from the dish into a seperator that splits the signal into 2 at the back of the box. you will need to call dish and have a new 322 sent out. 1-888-333-3474

Apr 22, 2009 | DISH Network 322 DTV Receiver

1 Answer

Only half of my 322 receiver is working. I can only acquire signal to one TV.


Make sure u use the other remote to turn it on. Check your LNBF for signal. Make sure your blue light is on, on the receiver itself. You cannot use the green button remote to turn the blue light ON??

Jan 03, 2009 | DISH Network 322 DTV Receiver

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