Question about Microsoft Xbox 360 Console

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Xbox is leavin scratches on my games

My games are getting so badly scratched wilst inside console that now there unplayable because console carnt read them

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If the XBOX is moved an millimeter it makes a perfect circle around the disk.. The disk is now garbage

Posted on Jan 04, 2009

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WHEN I GOT A NEW GAME IT WAS WORKING BUT A COUPLE OF DAYS LATER IT SAID THE DISC COULD NOT BE READ AND IT TOLD ME TO CLEAN IT WITH A SOFT CLOTH AND RESTART THE CONSOLE AND I DID IT AND IT SAID THE SAME...


Check to see if there are any scratches or laser burn marks on the discs. If there no scratches evident on the disc, try a laser lens cleaner, these are normally quite cheap.

Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.

Laser burn, looks like complete or partial circular scratches around your disc. This occurs to discs when the games console has been moved whilst playing. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.

For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the disc is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

May 20, 2010 | Microsoft Xbox Console

4 Answers

My Xbox 360 keeps scratching my game discs?


Sounds like the xbox console needs the laser adjusted or secured as per the other comments. For any discs issues, read on.

Check to see if there are any scratches or laser burn marks on the discs.Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.

Laser burn, looks like complete or partial circular scratches around your disc. This occurs to discs when the games console has been moved whilst playing. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.

For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the disc is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Apr 07, 2010 | Microsoft Xbox 360 Console

2 Answers

My XBOX(not a 360) won't read disks


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render the game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error”. Best remedy for starters is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

Check the More Info Section & FAQ section for more details on disc repairs.


Send your discs off to a Professional Disc Repair Service and the discs shall be sent back as good as new.

If this laser burn scenario is consistently happening to your game discs, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Mar 04, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox fell standing up and my game said when i turned my xbox back on the game can not be read


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Feb 16, 2010 | Microsoft Xbox 360 Console

3 Answers

Ok, I have recently been having this problem with my Xbox 360. About a month ago, I kept getting Disc is Unreadable error, but it was only for 5 games that I mainly play. I sent this Xbox in and I was sent...


Possibly you tilted or moved the Xbox when a game was running, this will scratch the game beyond repair, or maybe you played the games so long that they were laserburnt, meaning they were burnt from the laser inside of the Xbox that reads it, making they sometimes unplayable, you could try taking the games back to the store and returning them for a new one.

Jan 22, 2010 | Microsoft Xbox 360 Console

1 Answer

Disk unreadable but clean disk not scratached


http://www.youtube.com/watch?v=iOmNtrStDgM
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Jan 03, 2010 | Microsoft Xbox Console

2 Answers

Halo ring on disk.


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.


Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is usually required to repair any scratches or laser burn on discs.

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters or to get scratched discs repaired back to "As Good As New Condition".

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Dec 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Help


The Laser inside of the X:Box Console is having trouble reading the Disc(s) Because it is probably scratched. You might have to Call Microsoft Customer Support and Have your Console Mailed out for fixes. Thanks for using Fixya!

Jul 11, 2008 | Microsoft Xbox 360 Console

2 Answers

How?


the drive is going bad. or gone bad. might be time for a replacement

Jun 05, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 freezing up


I bought my xbox360 when it first came out. Im guessing you have your 360 standing up, there is a piece inside the drive that scratches the disk and ruins the game. Microsoft just extended the warranty on the 360 recently, I would send it back to get your drive replaced. However, I don't know what to tell you about your games, but they are probably ruined, I'd ask Microsoft about that too. http://www.xbox.com/en-US/support/systemuse/xbox360/resources/warrantyupdate.htm?WT.svl=nav There is the link - Good luck

Aug 14, 2007 | Microsoft Xbox 360 Console

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