Question about Gateway GT5220 PC Desktop

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My gateway desktop pc's sound won't work after installing windows

The Gateway support sight provided me with a sound driver download to upgrade compatbility with the windowsxp software i installed. The download came through but the "install software" dialog box will not appear so i can complete the installation.I talked with Gateway support tech and he was puzzled as to why it wouldn't work. Is there another download and/or "fix" so i can get the sound to start working again.My Gateway came with the legacy sound driver system.
Thank you

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  • buckwhaet Jan 15, 2009

    No audio output device installed ??



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  • 7 Answers

Try to open your device manager and see if u have any ? marks (yellow) right click and restart it should work

Posted on Jan 04, 2009

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Upgraded windows 7 from windows xp pro on gateway profile 5.5, but cannot change resolution. All icons are huge.


First of all Un-installed/format it your system and re-installed windows 7 and see it happen again or not? May be, while upgrading your windows XP to windows 7 some file may be left over so while running your OS (operating system) file cannot read properly.

thanks for using FixYa Good luck

Aug 26, 2011 | Gateway Profile 5.5 PC Desktop

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Can i use my emachine recovery disk on my gateway after i install a new hard drive on my gateway?


No, you can't. (Well, it might be possible, but very unlikely, that it would work.) Recovery discs are made for specific machines. There are a couple of reasons why the discs for one system can't be used for another brand or model.

In addition to installing the operating system (Windows), recovery discs also include drivers for the machine's included hardware (video, sound, media card slots, etc.). The drivers on the recovery disc for an eMachines system won't have what a Gateway system needs, unless they were built using exactly the same motherboard and other parts, which would be quite unusual. If wrong hardware drivers are installed, Windows may not start and give you the famous "blue screen of death". Or Windows will start, then begin finding new hardware and asking you for drivers you won't have (although you could find them at the Gateway website). The discs also include the applications the manufacturer preloaded on the system. Some of these may not work and cause problems because of the hardware differences (a sound control program with the wrong sound hardware, for instance).

The other reason is that a restore disc also includes information that gets placed into Windows so the system comes up already activated and ready to go. Activation is based on information about the hardware configuration of the system, and yours won't be correct. Windows will see the this and you'll need to activate manually. If the Windows version on the eMachines recovery disc isn't exactly the same as the one on the Gateway, the product key on the computer won't work when you try activation.

Rather than try using the wrong recovery disc, see if you can borrow or download the installation disc for the Windows version specified on the product key sticker on the Gateway. Then you can do a clean new Windows installation and activate it using the product key. You can find the drivers your computer needs at Gateway's website as I mentioned before. It's more work than just running the recovery disc, but it will work. This does mean the system won't have any of the preloaded applications originally on the computer when you're finished. But this is not a bad thing.

Much of the preloaded stuff on a new computer is often called "bloatware", which you really don't need. It just slows the computer down, uses up Windows resources, and may be gathering information and sending it to sites behind your back. You can find good free programs to do anything originally installed and install only what you really need and want. Here are a few suggestions to get you started:

CD/DVD burning: CDBurnerXP
Antivirus: AVG, Avast!
Audio processing: Audacity
Image processing: GIMP
Office suite: OpenOffice

Good luck getting the system back up and running. Thanks for using Fixya!

Jun 30, 2011 | Gateway GT5670 Desktop PC

1 Answer

My gateway 506gr came with XP. I upgraded to Vista, and now to Win 7Ultimate. I can't seem to get the correct audio driver for this desktop pc on windows 7. Vista, everything was ok


There have been alot of problems with Windows 7 and older software compatabilty. I have conflicting info on what audio you system has. One says Realtek:
http://support.gateway.com/us/en/product/default.aspx?partNumber=4367
This site supports up to Windows Vista but, in some cases Vista will work with Win 7. You can also try here:
http://www.realtek.com.tw/DOWNLOADS/
Another said Intel, which you can try here:
http://downloadcenter.intel.com/default.aspx?iid=subhdr+downloads
With Intel, click on the "run Intel Driver Update", and let Intel scan your system, because they will let you know if your sound is theirs or not. What it may come down to is, if you can't find a driver, and, want Windows 7, you may have to upgrade to a sound or graphics card.
Good luck,
Dave

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Hi, im trying to install windows 7 ultimate onto my gateway. I bought it retail from best buy and am having problem with the install... is it factory set for me not to be able to install an operating...


If you bought a full retail version and not an upgrade, you may need to do a fresh installation of windows. You also need to make certain that your gateway model is able to upgrade to windows 7. Checking your computer's support page, there are no BIOS updates available. Your computer should be fully capable of upgrading to windows 7 from windows Vista. ALso looking at Gateway's support page for this model, there are no drivers offered for Windows 7. All drivers offered are for windows Vista. I have seen computers in the past that will not tolerate an operating system change from the system that was installed at the factory.

If you have a restore partition, you can back up your data, and do a clean install of windows after formatting your hard drive. You may also want to make recovery disks for your computer in case the Win 7 will take on your computer or you cannot get your hardware to work with Win 7 since Gateway offers no Win 7 drivers.
Good luck. Take precautions to back up data and be able to revert to your original factory settings if necessary.

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1 Answer

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Im not sure which card you have but these are the recomended drivers for windows xp , I got the links from gateways site for your machine. the following link will show you all of the XP drivers. Below are also the direct download links.

http://support.gateway.com/support/drivers/search.asp?ref=step&st=browse&platform=10021&model=11385&os=10406&type=&mfg=&bios=&ext=1



http://support.gateway.com/support/drivers/getFile.asp?id=20226&dscr=SigmaTel Audio Driver Version: 5.10.4487

http://support.gateway.com/support/drivers/getFile.asp?id=21778&dscr=Realtek High Definition Audio Driver

http://support.gateway.com/support/drivers/getFile.asp?id=19092&dscr=Sound Blaster Audigy driver, version 5.12.4.252

Hope this helps.

Please Rate.

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