Question about Phones

2 Answers

Answering Machine not working, recorded message dissappeared

My Philips Answerphone SE245 does not work, recording does not engage when the call is not answered even though the answerphone is switched on and the facility to re-record or play the personalised message has dissappeared from the menu on the handsets, and it will not play the personalised message previously recorded. All 3 handsets are working normally. Its only 12 months old. The Menu goes through Answ Machine,Answ Mode, Answ and Record, Personalised, then when Play is displayed the instructions say press Menu and current message is played back but it doesnt and function to record message does not come up, it just goes back to main menu on the handset. The memory isn't full, we have no messages in the memory and the battery is okay and the connections are all engaged.

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

Initially, you may want to consider:

  • performing a system hard reset. This would require that the batteries underneath be removed, the unit unplug from the mains and the telephone line temporarily removed. Allow at least an hour to dissipate stored/capacitor power. Of course, this would delete/erase all user configuration, settings, memories, messages;
  • perform a soft reset of the SE245 to default settings. This is better explained in page 38 of the user's manual available here.
Good luck and Thank you for using FixYa.

Posted on Jan 03, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 69 Answers

This system has a software fault and the only way of fixing this is to contact phillips im afraid

Posted on Jan 03, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

AT cordless phone answering system does not work


yeah first you record your voice then you gotta save it as your answering machine you probibly recorded your face but not save it so goodluck:) if doesn't work send me an email ill try to find more solutions...

Jun 06, 2010 | AT&T E580-2 Cordless Expansion Handset

1 Answer

Binatone e920 quad phone with answer phone - can't record ogm.


Have had the same issue with a single handset. Finally located our manual:
1. Press and hold MEMO (FAST FORWARD) button until you hear a beep.
2. Record your memo, speaking from approx 15cm away.
3. As soon as you have finished speaking, press ON-OFF/STOP button to stop recording.
Hope this helps :)

Aug 13, 2009 | Phones

1 Answer

Digital phone/answering machine


The red blinking light is an 'event' light, it does not necessarily mean a message is waiting for you, it will also start to flash if you have a missed call.
click 'up' on the round button to show the missed calls list and it will stop flashing, at least it does on mine!

Dec 26, 2008 | Philips CD4451S/05 Phone

1 Answer

I have a GE CID Speakerphone with answering machine and need to change the message.  How do I do this?


Hi

Just disconnect the phone from the mains for a minute and then reconnect. The old message on your answerphone is erased and replaced by the default setting message but you can record over that by pressing and holding the greeting button.

Cheers from Ireland

Dec 01, 2008 | GE 29385GE1 Corded Phone

1 Answer

The pre recorded message on the answering machine has been lost.


I read thru the manual. There is nothing bout recovery of factory messages. If you recorded your own, try deleting it. Or unplug the base from power and try a reset. This is from the manual. At the end, I gave you a link to the manual!

Using a pre-recorded greeting
message
If you erase or do not record your own
greeting message, the unit plays a prerecorded
greeting message for callers
and asks them to leave messages. If the
message recording time (page 39) is set
to “Greeting only”, caller messages
are not recorded and the unit plays a
different pre-recorded greeting message
asking callers to call again.


http://service.us.panasonic.com/OPERMANPDF/KXTG9331.PDF

Nov 21, 2008 | Panasonic KX-TG9331T Cordless Phone

3 Answers

Philips Kala 6523 Cordless Phone


hi, do you have instruction manual i cant find mine. i have been using an other phone and gone back to this one but need to change answer machine message can you hlep please. patem

Feb 09, 2008 | Philips Kala 6523 Cordless Phone

1 Answer

CD135 phone answerphone function has stopped working


Hello, I have the opposite problem. I'm trying stop the answering machine so I can use the one that comes default with my phone line.
If anyone can help, please email me on sotheguy@hotmail.com

Dec 28, 2007 | Philips Zenia Voice Cordless Phone

2 Answers

GE Telephone answering machine will not work


I'm assuming this is a digital recorder and does not use a tape. Any chance the memory is full and you need to erase messages to free up space for new recordings?

Jul 01, 2007 | GE 29897GE1 Corded Phone

Not finding what you are looking for?
Phones Logo

Related Topics:

74 people viewed this question

Ask a Question

Usually answered in minutes!

Top Phones Experts

kakima

Level 3 Expert

96396 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Cindy Wells

Level 3 Expert

4754 Answers

Are you a Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...