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My Lenovo G460 shuts down unexpectedly

When i use 2 browser, and plays 2 browser games at the same time, after a while it will shutdown unexpectedly.. can you help me on my problem.. thanks

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Dear friend,

reinstall both browser, and go to my computer properties > advanced > startup and recovery > system failure > unckeck "send administrative alert", "and automatically restart"

Posted on Nov 02, 2012


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Posted on Jan 02, 2017

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SOURCE: my laptop turns off automatically and i dunno if

remove and clean the fan and the entrance of the cooling duct in which it blows cold air as it may be clogged up with thick dust build up preventing cold air circulating through it.
because of this, your laptop will go into thermal shutdown hence no air circulation.

Posted on Sep 06, 2010

  • 794 Answers

SOURCE: Lenovo G460 I have a problem running a movie or

Hi joel_miaca,

Having problem playing movie or video on your laptop may be caused by a driver issue. There are several ways on how you can diagnose the problem, one of the best ways is to update the driver for your video. Below are the following steps on how to update your video driver:

1. Kindly go to this link to get the most updated driver. link

2. If you're already there go to Video.

3. Under video there are several drivers that you might find. Just select the one that corresponds to your operating system (ex. Windws 7 Home Premium 64 bit).

4. Just click on your compatible video driver. And then hit on download.

5. After downloading Install the updated driver and restart the computer.

This should address your video issue.

Hope this help you.

Thank you for using Fixya.

Posted on Feb 28, 2011

  • 27725 Answers

SOURCE: hi my web cam is

click start control panel view devices and printers you should see your webcam from there
if you are have trouble with your webcam
click start control panel administrive tools ,computer management ,device manager scroll down image devices you could see a yellow question mark?
right click to reinstall drivers or update driver
also during a video call at the top of your screen you will see an option to for a video call using yahoo messenger this might vary if you are using another messenger service
hope this helps

Posted on Aug 31, 2011

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1 Answer

Why doesn't it shut down correctly?

Laptop not shutting down properly is usually because of a stalled process as with any regular PC or a power management issue. Usually making sure the OS is updated and downloading or reinstalling the latest "chipset" driver from the manufacturer. Unless for some reason you're stuck in a glitch of "update and then shutdown" and the message is nto displaying properly.

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it could be that the fan of your processor stops working or not working at its full efficiency, you should check underneath your laptop unit if the processor fan that blows away the heat generated by processor and chipset during heavy load of work.

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My laptop (lenovo g560) randomly shut down.

Try scanning your computer with radarsync to know which drivers are out-of-date. It has something to do with the device drivers for sure. Update the drivers using RadarSync.

If it still not going to fix the problem then check if there's a sign of overheating after it shuts down. You might want to get it opened by a technician so that he or she can clean the air passages and fans inside your computer.


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My lenovo G460 shuts down unexpectedly

avg free 2012

microsoft security essentials your operating system must be registered

Win7/Vista/XP 64 bit anti malware free edition Win XP/2003/Vista/Windows7

malware protection

windows xp microsoft security essentials

windows 7 microsoft security essentials

If you believe a virus may be the cause of your laptop's shutdown problem, run a virus scan on the system to find out if any exist.

if your laptop keeps shutting off

If your laptop suddenly shuts itself off for no apparent reason, there are several factors that can contribute to the problem.

When you troubleshoot the laptop, remember that it is also possible for a combination of causes to be at work.

Excessive Heat

Keep Cool

All newer laptops have built-in heat sensors that shut the computer off when it exceeds a pre-set temperature threshold. Install and run a temperature monitoring utility to determine whether the laptop is overheating.

might be getting hot

check you CPU make sure its securely seated and has thermal grease

Hardware Issues

If you replaced or installed new hardware in your laptop, use the device management utility to review if there are any resource conflict or failure reports. You can also remove unnecessary hardware and run the laptop to see if the problem persists. If it doesn't, reinstall each hardware component and re-test until the laptop fails.

Operating System Issues

The operating system start-up controls can affect how the laptop performs.

Follow the operating system developer's instructions for entering the start-up program, and confirm that the settings are what your laptop requires.

Power Supply

If your laptop is not getting the correct power it requires, it will shut down completely. Test the current of any outlets you use with your computer, employ a surge protector to ensure steady current, and confirm that the power supply itself is not defective.


Failing batteries can produce unexpected laptop shutdowns.

Use a battery monitoring utility to determine whether or not the battery is healthy and replace it if it isn't.


Unfortunately, rootkits and viruses can cause your laptop to shut down without warning.

You will probably have to take the hard drive out of the laptop to be able to scan it fully and remove any malware that is installed, or the laptop will shut down before the scan and repair can finish.

Malwarebytes is as the name says, a Malware Remover!

Download the Free Version from the link above.

Download, install, update and scan once a fortnight.

Spybot Search & Destroy 1.6.2 is a very good, FREE Anti-Spyware Program.

Download, install and update it.

Then SCAN with it.

Update it, and scan your System once a fortnight.

Hope this helps

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If you can increase the drams to maximum in your computer?

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thats unusual,, coz i play games most of the time in lenovo g560, bt the error at most i got was crash report of the program , bt i havnt been through your thing yet !!!!

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My laptop turns off automatically and i dunno if it is overheating or what?? because my fan is still working,, i am just playing(balanced mode of battery), copying files. and it happens 7 times now :( is...

remove and clean the fan and the entrance of the cooling duct in which it blows cold air as it may be clogged up with thick dust build up preventing cold air circulating through it.
because of this, your laptop will go into thermal shutdown hence no air circulation.

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How do I recover from an unexpected shutdown of my laptop?

Most unexpected shutdowns are from thermal signals from the processor or from a memory module failure. Get some cans of compressed air from an office supply store and with all power disconnected and the battery removed, use small bursts of air and blow out all the ventilation frills on the laptop, including all access doors and cd/dvd tray or slot. If it continues after the cleanout, try powering down and removing one memory module and run the laptop. If it dies not shut down, swap out the modules and try again. if it fails, then you know what the problem is.

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This is a duplicate submission -- I will be answering the other copy. Thanks.

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