Question about Individual SlideShow Expressions
In the write to section it only comes up with Hard Drive and no other drive. Have used this product before many times with no problems but it just will not work today. Help
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Posted on Jan 02, 2017
Make sure that your computer meets all the necessary requirement given on the product's box. According to the User Guide (section 3-3), the following music formats are supported: mp3, wma, wav, ra. Maybe you could contact Individual Software's technical support team at individualsoftware.com. You have to register your product to get help, but it is free and maybe worth it. They helped me with my problem. From: 11407336.
Posted on Nov 09, 2010
SOURCE: Software will not burn a
I've also had the problem (only once or twice though) where the software apparently doesn't pick up my writer drive, only giving the option to burn to hard drive. In my case this seems to have been a bug that was resolved by exiting the programme and then starting it up again.
However, should this problem persist, I recommend contacting Individual Software's website for technical support - a Google search will find it quickly. Assistance is free, though you have to register your software with them first. They helped me to sort out a problem I had.
SlideShow Expressions is great and I've burned many successful slideshows. However, the software has a few bugs and from time to time issues can come up.
Of course, the User's Guide can be of great help - some people fail to notice that it is included on the install disc (pdf format).
I know what it's like to be frustrated with software when you're working with something that's suppose to be fun - photos. So, I'd like to give a few pointers when working with SlideShow Expressions.
1. The software handles large photos fine, but sometimes when a slideshow includes too many large photos (say photos of 2MB or more), it may struggle and give you a "fail to burn" message.
I've had to resize photos in the past (using Microsoft Picture Manager) to make life easier for the software (and myself). If this happens, you'll have to experiment with sizes: start with resizing your largest photos and then see how the software responds. Resizing doesn't seem to have an effect on the quality of your project; really, I couldn't tell the difference.
2. A great thing about SlideShow Expressions is that you can make quite lengthy projects, something that most commercially available software doesn't allow. I regularly create projects that contain 300 to almost 500 photos, divided into multiple chapters. However, the longer your project, the greater the chance of some bug spoiling your fun. I've mainly encountered problems in projects with around 400 photos and more.
3. The option to archive the original photos and music files on the DVD as well is great. However, as technical support informed me, this can give you "fail to burn" messages when your project is too large. So watch out for that.
Once again, I recommend contacting the technical support team at the Individual Software website. At first I hesitated, but many projects later I'm glad I did.
Good luck. From: 11407336.
Posted on Mar 01, 2011
I've had this issue before, but only one time and never since. I exited the programme and re-started it and the problem was solved. However, other people have reported it on this forum before and I don't know if they found a solution to this issue. Evidently you've struggled more than I did. Maybe it's a glitch in the software, or there could be something that interferes with the software.
I recommend you contact the technical support team for this software. They should be able to help. I've done this before and was helped out. You first have to register in order to get help, but it is all free and I think really worth the trouble. You can communicate via email, or they could phone you. At first I thought, no, I don't want to go to that kind of lengths, but in the end I'm glad I decided to contact them. The people you need to get in contact with are at Individual Software's website. I think it's individualsoftware.com, but you can Google it to find it fast.
I wish you the best.
From 11407336 (South Africa)
Posted on May 07, 2011
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