Question about Dell 2145cn All-In-One Laser Printer
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: dell 924
**HW support: 877-459-7298 and you must have the Express Service Code of your printer or any Dell product you're calling in so that they can route you to the right department.** Usually, if you're having paper jams, it could be a mechanical problem with the printer. Try these: - turn off the printer. unplug the power adapter for 1-2 minutes - lift the printer upside down and shake it sideways (strange huh?... usually, this helps because it can re-align those things that may not be aligned right inside the printer) - then, adjust the paper guides and use about 10-15 pieces of paper. try using the printer. if it's still the same... it really is the printer. - if it's still under warranty, Dell can replace it. This information is from Dell, try it it can't hurt.
Posted on Mar 26, 2008
SOURCE: Paper Jam error
If it works like the 1700n (I think it does), if you press Continue twice it should light up different lights as a secondary error code. It should tell you close to where it thinks the paper jam is. Check the sensors there, clean them, whatever. If you have a spare printer, or another one, you may try switching out the sensor (takes some tearing apart of the printer) and see if that fixes it.
Posted on Jul 17, 2008
SOURCE: Paper Jam
Open the tray and cover. Look out for any paper inside the cover.
Close the cover and tray firmly. Then check for a test page.
Let me know if I can assist you further. Don't forget to vote the solution.
Posted on Sep 26, 2008
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