Question about Gaggia Platinum Vision Automatic Espresso Machine with Milk Island - 90950

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I have a gaggia platinum vision machine and it states "restart to solve the problem" thi icon is a wrench in a cup. How can I fix this? No matter how many times I restart, it still doesn't work. H

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Gaggia Platinum vision (not in

I fixed it!!!

Take the brew unit out and remove the grey inlet peice (2 screws) then take out the peice with the perforated disc in it out and remove the disc. Clean the disc so you can see through all the holes and re-assemble.

This sorted my machine out and it now behaves correctly again.

Posted on Jan 03, 2009

  • 109 Answers

SOURCE: gaggia platinum vision grinder not working

The grinder is faulty,take the unit to a service agent for repair

Posted on Feb 22, 2010

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SOURCE: I cannot get the brew group out to clean in my

Check the position of the gear if the small arrow is not matching with the N this mean that you have a mechanical gear problem and need to desasembe the machine in order to find the broken part. If the arrow mutch with N the the problem is due to coffee that dry out and the group is only stuck in, by a little force and a slight movements left and right you can easily unstuck and you can clean it with running hot water under tap. The problem it can also by a brocken lock lever so when you press the level by your hand this is broken and can not unlock the group so you can remove it out. You can try to use a long screwdriver to unlock it so it can then remove it.
Good Luck
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Posted on Feb 27, 2010

  • 3 Answers


yes by either changing the grinder motor and/or the sensor HAL506

Posted on Jan 11, 2011

  • 19396 Answers

SOURCE: Hello, My gaggia sycronny compact digital


Try following the indications here: The following procedure works when you get the ventilate error: The Ventilate sign can....



Posted on Mar 28, 2011

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1 Answer

Gaggia platinum vision

Seems that the valve stuck in wrong position. Try to start cleaning mode.

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You are correct it could be any of the possibilities you have mention.
It is worth checking the two thermal cutouts on top of the boiler.
These can be accessed by removing the top cover only.
If you press the center of the resets and you hear a click you have found the fault

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What does wrench on screen of gaggia platinum vision indicate

I found a failing power supply board can cause the 'wrench' error code even in standby. The board is available for about $65 online and works in many Saeco models as well.

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Gaggia Platinum vision says dispensing failed

I suggest the spanner is telling you there is a fault, so you will need to get it serviced or repaired. It is doubtful that you can do anything.

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My new gaggia platinum vision will not prime. it says "prime water circuit" and makes several loud clicking sounds and then says "restart to solve the problem", but this doesnt solve...

We had the same problem on our machine, and it was fixed by backing the strength setting (the physical dial on the front of the machine) off from the "maximum" setting a small amount. Somehow this was creating too much back pressure, and the useless "will not prime" message appeared.

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If it's new send it to a service centre.
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