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Re: I bought Atlantis Quest from Best Buy, it installed...
Looking around online, I'm seeing only a game called Atlantis Quest that's a puzzle game. Check the game's instruction manual for the name of the publisher. You can contact them for support. If they're unable to help you, Best Buy should be able to give you a refund or exchange. Good luck!
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The BEST way to resolve this is to go back to Big Fish Games website and contact their Tech Support people for a fix. Be sure to tell them which version of Windows you have!
You haven't told us which version of Windows you are using. Atlantis Quest (similar to Jewel Quest match-3 game?) is an older game. If you are using Windows 10, you may need to use Windows Compatibility settings. This will make the game "think" it's running on Windows 7 or 8. There's also, I think, an Atlantis Quest game which is a time-management game, and it may also need a compatibility setting in Windows.
My girlfriend has played a lot of different Big Fish games. Some needed compatibility setting or another adjustment. There have been one or two over the years which simply refused to work, no matter what, but that's rare!
try to install it in your administrator user( you press F9 in boot and choose safemode) and install the file. if the autorun starts and nothing happen when you press install you restart your computer and install the game on your normal user and the game should work perfect =)
I have the basic 360 that came with nothing. Um this actually did happen with me a few times when I first bought the game. Exept my problem was a little different. 30 or so minutes into playing the game it would come over the side the game was unreadable or dirty. I had just bought the thing from wal-mart so I knew it was neighter. I just went out and bought one from game stop. Game stop seems like the best place to buy games anymore.
Heres what you need to do: 1.Call 1800-4myxbox see if your still under warranty. 2.If you like, I do not think its nessary, get them to replace your current 360.
What 95% of the time causes the 360 to damage teh disk is when your system is *VERTICAL* (up and down) or if you move the console while your playing it, or if the console got knocked over while a game is playing.
From now on put the console horizontal, this will prevent the scratching of games.