Question about HP Photosmart 385 GoGo InkJet Printer

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Print crade is stuck.Clear jam and then press ok

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: Message on printer screen says

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00738923&lc=en&cc=us&rule=5166&dlc=tr&product=443024
got to this web site

Posted on May 24, 2008

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adonscott
  • 106 Answers

SOURCE: carriage jam error

Hi,

Here is the document that i want you to follow exactly in order to resolve your issue.

CLICK HERE TO VIEW THE DOCUMENT.==>> DOCUMENT

Please let me know the result after following the document.

Thank you so much. I remain.

adonscott

Posted on Jul 24, 2008

rockfixya
  • 679 Answers

SOURCE: Print Cartridge Carriage Stalled

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Posted on Feb 03, 2009

rockfixya
  • 679 Answers

SOURCE: HP c4280 says carriage jam

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Posted on Feb 03, 2009

  • 3 Answers

SOURCE: Paper cartrige cradle is stuck.

print cartrige cradle is stuck clear jam then press ok in hpphotosmart 7550

Posted on Oct 09, 2009

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1 Answer

My printer keeps saying print cartridge cradle is stuck clear jam then press ok, but there is no paper jam


Because it's NOT a paper jam, but a cartridge cradle jam, I suppose it's an ink jet printer??? if so, check for debrie arround the cradle shaft that could prevent the printing cradle to move from left to wright... you could also lubricate the shaft by rubbing a little bit of grease on it with the tip of your finger (verry thin layer), as ink sometimes gets on it and tends to become sticky with time...

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Hp6210 says "Paper Jam. Clear Jam and then Press OK". There is no paper stuck in it, nothing visible at all.


Open the rear clean out cover and check for a jam. Or the rear clean out cover could just be off like mine was. I was get out of paper message. So I found a the HP help manual that there was a rear clean out. I reached around back and found that i twas off, I popped it back on and it works just fine now.

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My printer prints, but after each page a paper jam appears when there is no paper jam, I press ok and it prints the next page. How can this be solved?


From the sounds of things, the issue may be a logic board issue if it is erroring out the same way each time. Many times a small scap piece of paper can get stuck inside the printer causing the paper error, but pressing the OK button would not clear the error which leads me to believe it is a logic board issue. May be time for a new printer.

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1 Answer

Print cartridge stuck


Hi please click on the link below to know exactly what you need to do to fix paper jam problem.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd09128&lc=en&cc=us&lang=en&rule=1823&product=77146&dlc=en

Please let me know if it fixed the problem or not.

Cheers

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1 Answer

HP 7660 "Print Cartridge Cradle is Stuck" Message


I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!

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