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The Garmin Maps require a map unlock code in order for the GPS to be able to open/access it. Since the maps are copyright protected by Garmin you should of recieved the unlock code from Garmin when you purchased the new map update.
Garmin mapping software comes with a security number. You need to contact Garmin and they will give you this number, if you purchased your maps through them or an authorized dealer.
Did you try to upgrade your Garmin with 2008 maps? If you have the map registration code then you will have to go to garmin's website and get an unlock code. You will need the registration code and also the unit serial number before you can get a new unlock code. The unlock code is base upon your unit serial number and will only work with that unit.
Try skipping the installation wizard and use your coupon code to unlock the maps/GPS online at Garmin's website.
Also if you downloaded the mapsource software online, the download may have been corrupted. You may have to contact garmin tech support to try another download.
do i need unlock code
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