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Read the operator's instructions. They are available of the Russell Hobbs site or by contacting Russell Hobbs UK on-line through the "Contact" link. In most cases, steam irons tend to clog with hard water deposits and need to be de-scaled from time to time. If that doesn't help you, buy a new iron. Rowenta's seem to perform best.
Hello there. Place a coin in the groove running along the centre of the plug and twist it, or lie the end of a screwdriver into the groove and twist it. If the plug still will not move then it is jammed in with scale.
Please see below how I solved the plug problem when it was being held down and was immoveable due to scale.
NOTE: In future always use $2.00 litre bottles of distilled water from supermarkets in your iron, never use scale laden tap water.
Tefal pro express steam generator iron I need to drain '& clean the boiler but the boiler drain plug is seized I can't loosen it
Use a small tack hammer (its head covered with a cloth) they have a far smaller and lighter head than a standard hammer. Tap all around the edge of the plug and in the middle. My thinking is that the plug is in the grip of scale. The tapping loosens it and it falls off. This worked for me.
Also tap the end of a tiny screwdriver like watchmakers use, or the head of a fine tip kitchen skewer around the perimeter edge of the plug, go gently around twice, plus the other tapping and it breaks the seal formed by scale which is holding the plug down.
Next, fill and rinse the boiler out up to 6 times to get rid of all the sediment and the rinse water runs 100% clean. Always use distilled water from supermarket from now on (litre less than $3.00). No more scale, no more cleaning. WARNING: Make sure boiler is totally water free after final rinse- out. Refill water container on the actual iron itself with distilled water from now on.
Please let us all know if this worked for you and if my post was helpful. Good luck with it, Chris.
Distilled water is not necessary but is recommended as plain tap water in many areas have too much mineral/calcium (the white deposit) that will eventually clog your iron steam vents and container! You do not need to toss your iron! To clean the deposit, with iron cold, fill your iron with a 50/50 mixture of clean water and kitchen white vinegar, gently shake the iron, let it stand for say 15 minutes and then turn iron on to a high setting so that you can use shot of steam of cleaning cycle above a kitchen sink. You might need to do this a couple time to remove the inbedded white scale. Wipe the face of the iron with a clean cotton rug as required. Finally, do the same 'steam' cleaning process with clean water to remove any trace of vinegar which is fairly corrosive. Instead of the Vinegar mixture, you can also buy an expensive commercial steam iron descaling product from most supermatkets... Hope the information is useful: let me know how you go. Good luck and be careful as steam against the skin can be pretty painful!
I assume you mean that it will not steam???
1. Could be it's not getting hot enough?(Thermostat could be set too low)
2. The pipe into the tank is blocked? (try pouring a little boiling water CAREFULLY into the iron filler hole and try that)
3. The outlet jets could be totally blocked? (Buy a de-scaling kit from Wallmart or similar)
Failing that you may have to buy a new one. Wallmart or similar have cheap electrical appliances
Great answer from Jacquief above. To which I add try giving the base of the iron and its button, a very light tapping with a tack hammer (much smaller and lighter than a standard hammer) wrapped in a tea-towel. This can often break up the lime scale seal which has formed somewhere inside and is not responding to Jacquief's method. In future never use scale laden tap water in your iron, use $2 litre bottles of distilled water from any supermarket.
Press the scale once with your foot. All screen options should display to initialize and then go to 0.0. Now step on the scale. It should read out your correct weight. If not, first remove and replace the battery for reset. If still not, replace the battery. If still not it's ready for return or replacement. Hope it works! Dave - CA