My SPV C500 stopped working this morning (for no obvious reason) and will not now get past the initial boot up screen when i reboot (remove and replace battery). Any suggestions on what else i can try? is there a way to reboot using the keys? any chance Orange would be able to fix it?
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Re: Orange SPV C500
Do a Hard Reset by holding down and holding down both left and right soft keys when turning on phone, til you see the Reset screen. All apps and data you put on phone since new will be lost, but original mfg software will reinstall itself.
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1. Press and hold soft1 and soft2 keys. 2. Press and hold power
button for around 1 to 1.5 seconds. Release power button. Keep hold
soft1 and soft2 keys. 3. Later, screen shoould show instructions to
ask user to press '0' key to reset to factory default. 4. Press
'0' within the timeout period, which is only several seconds only.
5. If no instruction is shown on the screen, repeat steps 1 to 4.
The timing is sensitive.
If you mean the amber 'charging' light does not light when charging, note your PC must have a working Microsoft ActiveSync installed on an XP, Mobile Device Manager on a Vista PC, before the phone will charge from a PC USB port.
If it will also not come on when the AC charger is connected, then I would suspect a bad light or what ever supplies the light.
How do you know it is not chargeing if the phone comes on. Are you saying the phone will only come on when plugged in a PC or AC Charger? If so, I would suspect the battery. Unplug it and clean both the battery terminals on the battery those on the phone the battery mates with. You can use a clean pencil erasure.