Question about SanDisk Sansa e260 MP3 Player

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Cracked the screen

I recently cracked the screen however I can't actually feel a crack on the screen. I still have the 1 year warranty. Any suggestions and we this be covered under SanDisks warranty.

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Re: Cracked the screen

You can claim a mal-functional screen and they may advise you to send it for repair at your shipping cost.

Posted on May 29, 2007

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1 Answer

Cracked screen

I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

The unit with the cracked screen cannot be fixed or replaced. Physical damage will prevent even an out of warranty replacement. The other player that has a problem with the sound can be replaced out of warranty for $31. The warranty on the unit is 90 days from the date of purchase. You will need the receipt for a warranty exchange.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

Feb 01, 2009 | Coby MP-C7085 MP3 Player

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IPod Video 30 G display problem

sounds like you need a new screen, go to an apple shop and if it is still under warranty you may get it fixed for free. It sounds like it might be cracked. call Apple about this and get their advice, if it is more than two years old without warranty, I would get a new one

Apple Contact Information Main support number 1-800-275-2273

Mar 26, 2008 | Apple iPod MA446LL/A MP3 Player

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Cracked screen i dropped mine yesterday and the screen cracked if works but i cant see anything! please help!

The only solution for a cracked screen is to replace it, once the screen cracks the LCD is no longer good. If the player is still under warranty see if it's covered if not you can try to replace the screen yourself, but that is usually risky and the screen alone is going to be expensive, best advice is to replace the player and try to be more careful, sorry.

Hope this helps

Dec 06, 2008 | Insignia Pilot MP3 Player

1 Answer

My screen broke

No unfortunately the warranty does not cover cracked screens. But you can purchase a new screen. Click here.

Oct 01, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My mp3

Hello Metalhead92,

I am sorry to hear about your Insignia® Pilot MP3 player's cracked screen. Unfortunately cracked screens are considered to be physical damage and are not covered by the manufacturer's limited warranty nor by any Best Buy™ performance service plan or product replacement plans.

The MP3 player may still be serviceable but you would have to pay for the cost of repair. Your local Best Buy store can help you by sending the unit out for an estimate. However, my experience with these kinds of repairs is that they can often come close or exceed the cost of a comparable replacement item. It may make more economic sense to simply purchase a new MP3 player.

Best Regards,
"Go Ahead. Use Us."

Jun 21, 2008 | Insignia Pilot MP3 Player

2 Answers

Cracked screen on creative zen

The part is available on ebay and there is a free repair guide for creative zens. I know only one third party place that repairs creative zen players. If you just want to get the music out you can stick the hard drive on an iPod video logic board (they are compatible) and use a utilty like sharepod to extract the music.

May 25, 2008 | MP3 & Digital Media Players

1 Answer

My mp3

warranty wont cover a cracked screen, try and find a used one on ebay that is sell as - is and replace the screen with yours.

Jan 15, 2008 | Memorex MMP8565 MP3 Player

1 Answer

Broken screen

When it comes to issues such as cracked screens, the question comes down to two things:

1. Is the screen cracked in such a way so as to cause big issues, or so the screen cannot function at all.

2. Is my product still under warranty.

Most companies nowadays tend to ship you a new product, if yours is still under any kind of warranty. If your MP3 player isn't, It may be better to get a new one.

Hope this helps.

My best,

Dec 14, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Cracked screen

IF you call Sandisk they should be able to replace it because it was a internal problem.

Sep 30, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa e250 wont turn on.

i suggest to call sandisk support for this one. And how did you recieve the cracked screen? Because if it physically damage then it would void the warranty of the player. Their number is 1-866-7263475

Jun 22, 2007 | SanDisk Sansa e250 MP3 Player

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