Question about HP Photosmart D7160 InkJet Printer

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HP D7160 Wont Print From PC

I have a D7160, it will print from the memory card of my camera directly in the slot but will not frint from the PC.

I have tried all types of paper and quality combo's - no joy.

What happens is that the first print is sent and a proportion gets through then nothing, it hangs there, I cannot cancel this 1st print job. For example the status will say printing, under size it will say: 9.71k/1.50mb but it never completes the file.

If I send another print it will queue behind the 1st, I can cancel the 2nd not the 1st, the 1st effectively blocks the printer and wont cancel.

The only way I can get it to cancel this job is to physically unplug both printer and PC from mains power.

Can anyone help?

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  • 32 Answers

Did you check the manufacturers website for a new driver. This is the first step in the process. Your steps so far have been good. But the process is stepwise.

Posted on Jan 20, 2009

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6e82186.gif

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  1. Remove the memory card from the camera.
  2. Locate the memory card slot on the product that is compatible with your memory card. Figure 1: Memory card slot locations c01331721.jpg 1 - CompactFlash (I, II) 2 - Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card 3 - xD-Picture Card 4 - Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro 5 - Front universal serial bus (USB) port (PictBridge-enabled)
    NOTE: Some portable USB flash drives with a read-only partition, such as U3 smart drives, might be incompatible with the front mass storage port on your product. These partitions are added by the manufacturer and may include utilities and other software. Refer to the manufacturer for additional details about your drive.
  3. If it is not already on, turn the product on by pressing the power button (c01324469.gif ).
  4. Turn the memory card so that the label faces inward and the contacts face the product. Figure 2: Inserting the memory card c01335108.gif CAUTION: Inserting the memory card in any other way might damage the card and the product.
  5. Gently push the memory card into the memory card slot until it stops. The memory card does not insert all the way into the product; do not try to force it.
  6. When the memory card is inserted correctly, the status light next to the memory card slots flashes and then remains solid green. CAUTION: Never attempt to remove a memory card while it is being accessed. Doing so can damage files on the card. You can safely remove a card only when the status light next to the memory card slots is not blinking. Do not pull out a memory card while the light is flashing green.
Step two: Print the photo
  1. Press Photo Menu . A message displays on the control panel with the number of files found on the memory card.
  2. Press the right (c01185072.jpg ) and left (c01185108.jpg ) arrow buttons to browse through the photos on the memory card.
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  4. After selecting the photos, press Photo Menu again.
  5. Press the right arrow button (c01185072.jpg ) to select Number of Copies , and then press OK .
  6. Press the right arrow button (c01185072.jpg ) to select Layout , and then press OK .
  7. Press the right arrow button (c01185072.jpg ) to select Paper Size , and then press OK .
  8. Press the right arrow button (c01185072.jpg ) to select Paper Type , and then press OK .
  9. Make any other appropriate changes to the settings, and then press Print Photos .

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Check the following:
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Take a look at a program called "Thumbs Plus" it has worked well for me. http://www.cerious.com/

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