Question about HP Photosmart D7160 InkJet Printer
I have a D7160, it will print from the memory card of my camera directly in the slot but will not frint from the PC.
I have tried all types of paper and quality combo's - no joy.
What happens is that the first print is sent and a proportion gets through then nothing, it hangs there, I cannot cancel this 1st print job. For example the status will say printing, under size it will say: 9.71k/1.50mb but it never completes the file.
If I send another print it will queue behind the 1st, I can cancel the 2nd not the 1st, the 1st effectively blocks the printer and wont cancel.
The only way I can get it to cancel this job is to physically unplug both printer and PC from mains power.
Can anyone help?
Did you check the manufacturers website for a new driver. This is the first step in the process. Your steps so far have been good. But the process is stepwise.
Posted on Jan 20, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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