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Is there a download to fix the hard drive - HP Compaq dc5100 PC Desktop

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To physically repair the harddrive if it has bad sectors? NO.

There is a method whereby the harddrive will skip past bad sectors, and move the information to any good sectors there are, but this is a band-aid fix.

I would get the Restoration Disk, and choose Repair. (Non-Destructive Installation)
Then copy off ALL personal info to disk/s or flash drive/s.

Programs WILL NOT move over. (Can't copy) You have to manually install them again, or download them again, on the new harddrive.

Which leads to; After copying off all personal information, FOLLOW Anti-Static Precautions, computer unplugged from power, and install a new harddrive. Then use the Restoration Disk to reinstall Windows.

Don't have the Restoration Disk/s?
In the US the disk/s are FREE. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
Call 800-474-6836
24 Hours a day, 7 days a week.

http://www8.hp.com/us/en/contact-hp/phone-assist.html

For other countries use HP Support Worldwide,

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Have the Serial Number written down to give to the nice representative. This is located in the white Service tag, on the back of the computer. S/N = Serial Number

Regards,
joecoolvette

Posted on Oct 29, 2012

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Posted on Jan 02, 2017

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