Question about HP Compaq dc5100 PC Desktop
To physically repair the harddrive if it has bad sectors? NO.
There is a method whereby the harddrive will skip past bad sectors, and move the information to any good sectors there are, but this is a band-aid fix.
I would get the Restoration Disk, and choose Repair. (Non-Destructive Installation)
Then copy off ALL personal info to disk/s or flash drive/s.
Programs WILL NOT move over. (Can't copy) You have to manually install them again, or download them again, on the new harddrive.
Which leads to; After copying off all personal information, FOLLOW Anti-Static Precautions, computer unplugged from power, and install a new harddrive. Then use the Restoration Disk to reinstall Windows.
Don't have the Restoration Disk/s?
In the US the disk/s are FREE. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
24 Hours a day, 7 days a week.
For other countries use HP Support Worldwide,
Have the Serial Number written down to give to the nice representative. This is located in the white Service tag, on the back of the computer. S/N = Serial Number
Posted on Oct 29, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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