I was able to get online and go to parts.com and order the part. Figure I am not the only one that has had the draw cover to break. Noted that all of the next generation French door models no longer have that style of draw cover. The idea was good but not very practical.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
by the look of the picture it should not have that problem
something jammed or fallen on both openings
that stop doors from opening
call a fridge repairer first
those doors cost a lot to replace
maybe the fridge guy can you undo the top hinge of the french doors
if the freezer draw handle is broken you might need his help with that anyway
Main Draw (large Capacity) has a problem open and close front door if the code comes back then you probability have a broken gear in the 3 draw lift system. Usually the gear gets rounded out in the center. gear is black and located behind several gears behind the front cover of the draw
As for the C0992 code that deals with a paper draw fault, looking at the control panel do you see a small wrench located at the left hand lower corner. Touch it , it will take you to another screen when there open and close the front door, if the code comes back you have problem with main draw.
The C0410 is a problem with the very, bright lite under the big glass is bad. try to reset, open the front door to your left is a small access plate open and press trouble reset, if the code comes back replace the exposure lamp.
C0010 code main motor fault, remove the fuse unit the hot part and check for broken gears check the section where it goes look in the back for broken gears, remove the drum assy. check for broken gears, open close the front door to reset, If it comes back get a new main motor and or main control board,
In the mean time, I kept my unit working by just removing the broken top half of the hinge. You have to remove 5 screws using a TORX T10 screwdriver. First remove the small plate covering the back of hinge on the outside. Then remove the two vertical screws at the top of the hinge up under the hinge lip. Then open the cover (be careful to hold it in place so as not to damage the three flex connections between the lid and body) and remove the other two screws at the top of the hinge. Remove the broken top half of the hinge and lower the cover back down. Until you find a replacement hinge, you can put a piece of heavy duty tape on the back where the hinge was.
If you have room behind the broken lug you can usually drive it out with a good smack of a sledge hammer. To re-install, use a stack of washers between the nut and flange and draw the lug into position. (plenty of oil on threads to avoid galling)
My guess is that the hinge clips are broken - it's hard to see how it works after the clips are broken off. I purchased and installed a replacement hinge from Myswedishparts.com. I emailed asking for help and they provided direction, but it's pretty easy. Use a small punch to drive the centers out of the plastic attachement pins to get the old hinge off. Replace the hinge, press the center pins in and re-attach the door. There was a drawing on the referenced web site when I replaced mine, but I just looked and didn't see it. I'm sure there are many places to purchase the replacement hinge - that's just where I bought mine.