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Hp 0x6100000e general printing error - HP Photosmart Premium C309A All-In-One Printer

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Why can't I scan, print or do anything? There is no error code.


Patti, you may have to do a hard reset.
1) Disconnect the USB cable from your computer
2) Remove the ink cartridges
3) Unplug the power cord. Wait for a couple minutes. Plug the unit back in,hit power button if needed.
4) Wait for the "Insert Cartridges" message, reinstall the cartridges
5) Close printers doors
6) If you get a recalibration message, allow the printer to complete this task
7) Reconnect printer to USB cable
8) Try your printing again.
Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Re How to perform Hard Reset
hp officejet 6500 error general printer error
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General Printer error with no alphanumerical code in Mac Control panel for...

Mar 31, 2016 | General Office Equipment & Supplies

1 Answer

General Printer Failure


http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-OfficeJet-Pro-8600-General-Printer-Failure/td-p/4701748

Jun 02, 2015 | HP Office Equipment & Supplies

1 Answer

What is error code 0x61000004d?


try this: http://h30434.www3.hp.com/t5/Other-Printing-Questions/How-to-fix-general-printer-error-OX6100004a/td-p/225711

Mar 22, 2015 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My HP printer says it is installed but it won't print when I send something to the print page? Can you help?


Without knowing the specifics of your operating system or what happens when you click print (error message, operating system, etc.) I'd suggest this general fix.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&cc=us&lc=en&dlc=en&product=441125

Sep 15, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Cant print and im getting an error message


This generally means that the cartridge is empty or defective and needs to be replaced with a new one.

Sep 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...

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