Question about Casio EXILIM EX-Z1000 Digital Camera

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My Casio Exilim Z1000 is reporting lens error when we turn the camera on.

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  • Anonymous Feb 16, 2009

    My lens is broken

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1 Answer

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  • Casio Master
  • 102,366 Answers

Try the procedures in this tip.

Posted on Jan 22, 2013

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6 Suggested Answers

  • 34 Answers

SOURCE: Casio EXILIM camera lens will not extend fully!!!

It's the focus lens gears. The often times get knocked out of alignment by an impact, or debris gets in there. This can be fixed, but Casio won't help. Hint...google my username. ;)

Posted on Jan 25, 2008

  • 104 Answers

SOURCE: Casio Exilim Z40 - Lens Error Message

You can try to "fix" this problem by holding down the shutter release button as soon as the camera power up.If this does not work you will need to replace the lens assembly. This should only be done by a qualified tech.
This is usually caused by one of two circumstances. (1) The user dropped the camera while the lens was extended causing a mechanical failure. (2) The lens attempts to extend while in a pouch or pocket without the user's knowledge. This usually happens when the user is carrying the camera with the battery in. When/if the REC button or power button is pressed accidentally, the lens will attempt to extend but can't. This causes the servo motors to "smoke".

Posted on Apr 25, 2009

al-sultan
  • 250 Answers

SOURCE: Casio Exilim lens stuck half out.

Do these step by step

1.Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on.

2.Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

4.Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

5.Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum.Be careful

the following steps are littile bit dangerous.do it at your own risk

6.3Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.


7.Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera. The following photo illustrates unseated guide pins that would cause a lens error.

Posted on Jul 26, 2009

  • 102366 Answers

SOURCE: lens error with Casio Exilim EX-Z80 and makes a weird buxxing sound please I need help

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 23, 2010

  • 1 Answer

SOURCE: I dropped my CASIO EXILIM EX-S770 7.2 7 MP

just force it back in - it happened to me and i had to pull it pretty hard but figured that it was broken anyway so might as well give it a go - camera worked fine afterwards!

Posted on Jul 21, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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I dropped my Casio EX-Z1000 on a tile floor. The camera turns on and the lens goes out and quickly retracts and camera shuts off. I can still view pictures on my card and can enter info on date, time, etc....


Unfortunitly when ever a digital camera is dropped it can cause the lens to come out of alignment this is what causes the error or problem. The len has several moving parts and can be replace most of the time it knocks the focus motor and zoom motor out of sync thust causing the lens to go out to try and post and sience the camera can tell the alignment is off then the lens goes back in. The repair for this should be around 100.00 I just got through fixing 2 of these for the same problem. Sorry but I hope this helps.

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