Question about Bose Acoustimass 20 System

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Bose 20 CD's get stuck

The CD cassette gets stuck

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SOURCE: Bose CD for Surround Sound System

First suggestion by Bose was to unplug the power cord for about 30 minutes and then plug it back and hit the Eject button...didn't work. Second suggestion was to unplug the power, tilt the unit up onto its left side and then "whack" the bottom of the left side a couple of good whacks. Worked fine and cassette would then eject.

Posted on Apr 29, 2008

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gopakumarg43
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SOURCE: What's your problem?Bose wave system cd doesnot eject

Contact the nearest authorised service center for Bose. CD loading mechanism has been struck. You have to open it. It is a skilled work.

Posted on Jun 10, 2012

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I have a 1996 Nissan Maxima with a factory Bose CD player / cassette and radio and it will not turn on what's the solution


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Feb 03, 2016 | Nissan Cars & Trucks

1 Answer

No sound from CD player. The turntable, radio & cassette work fine.


Can't get video to work so bose works with tv sound
Can't get video to work so bose works with tv sound I needed to reset the power on my bose and instead of unplugging the power cord, I unplugged the audio/video jacks because I couldn't see behind the

Oct 03, 2015 | GPX S7694 CD Shelf System

1 Answer

What's your problem?Bose wave system cd doesnot eject


Contact the nearest authorised service center for Bose. CD loading mechanism has been struck. You have to open it. It is a skilled work.

Jun 09, 2012 | Bose & Wave& Music System

1 Answer

Stuck CD cassette


Dear needhelp5246,
What you need is a screw driver not a sledgehammer. Open the bottom plate of the system and eject the cd magazine manually. Hope this solve your problem.
ramesh22

Jun 14, 2008 | Bose Lifestyle 30 System

1 Answer

Bose CD for Surround Sound System


First suggestion by Bose was to unplug the power cord for about 30 minutes and then plug it back and hit the Eject button...didn't work. Second suggestion was to unplug the power, tilt the unit up onto its left side and then "whack" the bottom of the left side a couple of good whacks. Worked fine and cassette would then eject.

Apr 20, 2008 | Bose 683-0127FB CD Shelf System

1 Answer

Stuck cassette in bose care stereo


I wonder if you were ever able to resolve your problem... I have a2000 ML 320 witht he same Bose issue... I get an error msg: TAPE TOO TIGHT... It won't even play and I get that same clicking sound when I try to eject... When I first purchased vehicle (used in 2002) I had the problem and the dealership assured me that they replaced the stereo with a new one...I never really tired it again until more than a year later and the same thing happened... Of course I was out of warranty at that time and I can't help, but to wonder if they really ever changed the stereo, or if they just removed the cassette.... If any has the solution, please contact me via email: msshazz@gmail.com

Mar 16, 2008 | Car Audio & Video

1 Answer

2nd question


are you determined to try to fix the CD unit ?
it could be taken apart and the problem found with dificulty unless it is obvious from the outset and thus resolved, ( i suggest you get a new cd 20 or a second hand replacement or remanufactured unit, all available from bose or try ebay etc. they are old now and not very expensive.

PS the reason the unit is sticking is beacuse it is most likely the cassette is damaged ( you can buy a replacement cassette, part number is on the side (llook up on intenet) and identical generic and after-market ones are avaialbe as the cassette is a standard part.)
second most likely cause is something caught in the cassets insertion mechanism which will involve opening cd 20 - not recommended to open this unless you are determined to do so and spend lots of time messing with springs andmotors and belts etc.

my advice..... get a replacement cassette first (borrow a mates one first to check) then replace cd 20 its not going to cost too much.

Feb 23, 2008 | Bose Lifestyle 30 System

2 Answers

Dvd not ejecting


which bise system do you have ?

is it a lifetstyle system with a 6 disk cd changer ?


if so .

the disk being a dvd and being label down is in significant, the real proble is that the cassettte is mechanislly jammed with the disk as a wedge between it and the cd player part.

dissasembly of head unit may be required if you cant jam something into the cassette unit and forceably remove it. okay your disk may be scratched and the cassette may even be damaged, you could even try driving a screw into the cassette on the left hand most side to give you a bit of something to lever with. but that is your only option. a new cassette will probably be required. and dissasembly is likely especially if it feels like forcebaly removing the cassette will leave bits of broken cd player or dvd disk inside the head unit.

i should point out that if it is not a cd 20 model with a 6 disk cd cassette, do not attempt to do as i have mentioned above.

in either event i can't warranty your actions as a result of my suggestion. but i can safely assure you that a bose shop will definately get it fixed for you, and you can probably contact bose direct yourself who will definitley fix it for you. for how much howevr i am not sure.
you could alsway decide to scrpa the head unit and invest in a second hand one sourced on the internet.

sorry for your troubles, but i know how you feel when my kids insert fist fulls of coins into my car cd player. !!!!

Aug 07, 2007 | Bose Lifestyle 30 System

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