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Re: does not recognise discs
If this disc that you are trying to use is a DVD+/-RW and it has been used a few times for DVD-Video or DivX then you can try to do a FULL ERASE using the excellent ImageBurn by lightining now at v126.96.36.199 it takes about 20 mins to erase a full single sided DVD
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It would more likely be the types of discs used. They are either of a region code not compatible with the player, contain foreign/unknown data, or they are unsupported formats. For example, if the player supports DVD-R playback, and you put a DVD-RW in, the player will generate 'wrong disc' message if the player cannot recognise the disc or the contents on it.
The disc formats/types that can be played should be outlined either on the unit itself or in the instruction manual (if you still have it). If the player shows that message even with genuine shop-bought DVDs then there is a defect within the unit, workshop attention may be required to fix it, but it could be costly.
'WRONG DISC' usually means the disc inserted is of a different region code to the player, or the wrong format (DVD-RW instead of DVD-R as exampled above). Try using different discs before going any further.
how long have you been using the player and has it ever accept blank DVD-R discs in the past.
The problem might be as a result of weak laser (lens) or the blank discs inserted might not be compatible with player.
the laser(lens) of a player becomes weak, it will not be able to read
blank discs. It only takes a very strong laser to read/accept blank
discs. If it happens that the laser (lens) is the cause of the problem,
then it means you will need to replace the laser (lens) to a brand new
one to be able to read blank disc. Though the player might be playing
DVD and CD, note that blank disc is stronger when it comes to reading
from the laser (lens), it requires sharper laser. I hope you understand
So, insert a CD into the player and observe if it will play.If it plays, then its obvious that your laser is very weak.
Concerning the incompatibility issue, I
hope you are aware that there are various kinds of empty DVD discs such
as DVD +, DVD -, DVD RW. Try any of this empty DVD discs as one of them as to be compatible with this DVD recorder.
the two topics discussed above, one has to be the cause of the problem.
So its up to you to figure out which is the cause of the problem.
The disc is probably an incompatible format for this model player. Even if the disc is finalised in your PC, or in a DVD recorder, this player may still be unable to read it. Some DVD recorder/players do not recognise DVD+R (or +R DL) media, while others won't recognise +/-RW discs (except CD-RW); this is a model limitation - not a fault with either your player, the PC burning software or the discs themselves.
Nothing can be done to fix this except purchasing a model which accepts multimedia (+R/DVD-RAM etc). The question is, does your player play ANY normal DVDs? I am guessing your player will accept DVD-R DL discs just fine since this is standard as well as proper shop-bought movies.
is that the only disc that wont play? have you tried inserting memory stick on bd player. format memory stick (atleast 2gb) first to fat 32 using computer. insert to usb slot of bd player. then try to play the disc again...
Follow the steps below to troubleshoot if the BD player cannot read or play a disc:
1. Ensure the Easy Setup procedure has been completed on the BD player.
NOTE: Can't play DISC may display on the LCD screen if the Easy Setup procedure was not completed first. 2. Ensure the inserted disc is compatible with the BD player.
NOTE: Consult the instruction manual of the BD player for a list of compatible discs.Manuals are available online through the Manuals/Specs/Warranty link on this page. 3. Select BD players may require that a USB memory device has been properly inserted into the EXT slot of the player prior to playing the movie. If the BD player being used does not have an EXT input, skip this step.
NOTE: The USB memory device may need to be re-formatted to FAT32 format prior to inserting it into the player. 4. Use a soft cloth to clean the disc. 5. Examine the disc for any cracks or scratches that might be interfering with playback. 6. Attempt to play another disc.
NOTE: If another disc plays in the player, then the previous disc may be faulty. In this case, contact the Customer Information Service Center at 800-222-7669 to speak with a customer service representative for further troubleshooting. 7. Remove the disc from the BD player. 8. Turn off the BD player. 9. Unplug the power cord of the BD player from the electrical outlet. 10. Let the player remain without power for 1 minute. 11. Plug the power cord back into the electrical outlet. 12. Turn on the BD player. 13. Insert the disc into the BD player. 14. Attempt to play the disc.
If the issue is not resolved even after performing these steps, then try installing the latest Firmware update if you have not done yet. Here is the link to download and install the Firmware update. http://esupport.sony.com/US/perl/swu-list.pl?mdl=BDPS360 Select the correct Operating System and download the Firmware update. Then follow the instruction on the same to install the update in the Player. If the issue is not resolved even after installing the update, then Playe may require service.
have u tried cleaning the hea of ur dvd player?after using a dvd player or cd player for long times of continous play say 6 months or if u play too many scratched discs and u dont clean the head of the player it starts skipping the disc or many a times dosnt recognise the disc so it'll give u errors like "Unknown Disc", "Disk Error" etc so i would really recommend u to clean its head using a dvd head cleaner cd.. its easily available in the video stores or malls.. u can purchase any dvd head cleaner cuz there are number of manufatcures for this. im sure this would solve ur issue.
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