Question about Philips DVDR3380/05 DVD Recorder

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Does not recognise discs

'unknown disc' appears when disc is inserted even though it always played before.

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If this disc that you are trying to use is a DVD+/-RW and it has been used a few times for DVD-Video or DivX then you can try to do a FULL ERASE using the excellent ImageBurn by lightining now at v2.5.0.0 it takes about 20 mins to erase a full single sided DVD

Hope this helps.

Posted on Sep 24, 2009

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Portable dvd player when you put disc in machine it comes up with wrong disc display on screen is it the settings


It would more likely be the types of discs used. They are either of a region code not compatible with the player, contain foreign/unknown data, or they are unsupported formats. For example, if the player supports DVD-R playback, and you put a DVD-RW in, the player will generate 'wrong disc' message if the player cannot recognise the disc or the contents on it.

The disc formats/types that can be played should be outlined either on the unit itself or in the instruction manual (if you still have it). If the player shows that message even with genuine shop-bought DVDs then there is a defect within the unit, workshop attention may be required to fix it, but it could be costly.

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Hi,

how long have you been using the player and has it ever accept blank DVD-R discs in the past.

The problem might be as a result of weak laser (lens) or the blank discs inserted might not be compatible with player.

When the laser(lens) of a player becomes weak, it will not be able to read blank discs. It only takes a very strong laser to read/accept blank discs. If it happens that the laser (lens) is the cause of the problem, then it means you will need to replace the laser (lens) to a brand new one to be able to read blank disc. Though the player might be playing DVD and CD, note that blank disc is stronger when it comes to reading from the laser (lens), it requires sharper laser. I hope you understand this.

So, insert a CD into the player and observe if it will play.If it plays, then its obvious that your laser is very weak.

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Amongst the two topics discussed above, one has to be the cause of the problem. So its up to you to figure out which is the cause of the problem.

I hope you understand the above....

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Nothing can be done to fix this except purchasing a model which accepts multimedia (+R/DVD-RAM etc). The question is, does your player play ANY normal DVDs? I am guessing your player will accept DVD-R DL discs just fine since this is standard as well as proper shop-bought movies.

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My 2 1/2 year old LG dvd/vcr recorder will play some dvds but will not play others. It says unknown disc. I was told to try a lens cleaner; I bought one and the lens cleaner says unknown disc as well. ...


Hi,

Your DVD /VCR says unknown disc because the
dvd which you have inserted is not of the supported format by player.

If you insert unsupported formats only it will say as unknown disc.This is not related with disc cleaners.

Please insert the supported formats and it will play the disc.

Thanx

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Follow the steps below to troubleshoot if the BD player cannot read or play a disc:

1. Ensure the Easy Setup procedure has been completed on the BD player.

NOTE: Can't play DISC may display on the LCD screen if the Easy Setup procedure was not completed first.
2. Ensure the inserted disc is compatible with the BD player.

NOTE: Consult the instruction manual of the BD player for a list of compatible discs.Manuals are available online through the Manuals/Specs/Warranty link on this page.
3. Select BD players may require that a USB memory device has been properly inserted into the EXT slot of the player prior to playing the movie. If the BD player being used does not have an EXT input, skip this step.

NOTE: The USB memory device may need to be re-formatted to FAT32 format prior to inserting it into the player.
4. Use a soft cloth to clean the disc.
5. Examine the disc for any cracks or scratches that might be interfering with playback.
6. Attempt to play another disc.

NOTE: If another disc plays in the player, then the previous disc may be faulty. In this case, contact the Customer Information Service Center at 800-222-7669 to speak with a customer service representative for further troubleshooting.
7. Remove the disc from the BD player.
8. Turn off the BD player.
9. Unplug the power cord of the BD player from the electrical outlet.
10. Let the player remain without power for 1 minute.
11. Plug the power cord back into the electrical outlet.
12. Turn on the BD player.
13. Insert the disc into the BD player.
14. Attempt to play the disc.

If the issue is not resolved even after performing these steps, then try installing the latest Firmware update if you have not done yet.
Here is the link to download and install the Firmware update.
http://esupport.sony.com/US/perl/swu-list.pl?mdl=BDPS360
Select the correct Operating System and download the Firmware update.
Then follow the instruction on the same to install the update in the Player.
If the issue is not resolved even after installing the update, then Playe may require service.

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Did You Try Taking off The Cover And Cleaning The lens With Rubbing ahocal

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hello cavanimal

is this with all dvds you try or just the one you tried to play .

can you play and dvds at all .

are the dvds regions stopping you playing the disc.from other countries .

riz.

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