Question about Staples Executive EPS711X Shredder

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Executive machines shredder EPS 1200X DOES NOT SHRED

The shredder has power and goes in reverse, but does not shred

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Posted on Jan 02, 2017

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  • 1833 Answers

SOURCE: SHREDDER STOPS HALF WAY THRU

Check on the underside of the shredder, at the top of thespace where the cuttings box is, there are 2 sensors, at either end of theshredder blades. It sounds like these sensors could be either dirty, ordefective. Try to clean these with a cotton bud or similar. It may neednew sensors. Hope this will help you. Good Luck.

Posted on Aug 05, 2011

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1 Answer

Repair. reverse is OK but will not shred


There is a light sensor that is blocked by the paper that tells the machine to turn on when paper is loaded for shredding, it is most likely blocked with debris for a previous shredding.

Aug 11, 2016 | Omnitech 12 Sheet Cross Cut Shredder

1 Answer

My Executive Machines EPS 1200X shredder works in reverse, but does not shred.


there should be a forward/ reverse switch that is used to unjam paper being shredded. check that
if it is automatic then check for paper stuck in the shredder causing the reverse action.

May 12, 2015 | Shredder Office Equipment & Supplies

1 Answer

Fellowes HD-10Cs won't shred. Power gets to machine because it will manually reverse when reverse button held. Can't get the sensor lights to work. Tried overide switch for sensor light. Held in...


Unplug from mains electricity.
use a cotton bud dipped in rubbing alcohol to clean the sensor
light(s) and heads
Give a quick spray to cutters with WD40 Replace - turn on - and run in reverse.
If all else fails, contact the maker

Jan 31, 2014 | Fellowes HD-10Cs Shredder

1 Answer

My royal shredder js1100 will only shred in reverse.


Simple to solve!
Get some longnose pliers or strong tweezers.
Unplug the beast. You do not want to shred your finger nails, or your fingers.
Flip the mechanical part upside down. You will find small pieces of papers near the rollers. Pull them out with tweezers or pliers.
Keep hands out of harm\'s way, plug shredder and make it run in reverse for 1/10 of a second.
Unplug and remove more paper impacted in between rollers.
Repeat last two steps until no paper is seen by the rollers.
Plug and continue shredding your papers

Piece of advice. Do not shred your credit cards in shredder. Scissors are cheaper and do not mess your shredder!

Jan 15, 2014 | Office Equipment & Supplies

1 Answer

Executive Machines EPS-1200X Shredder has power but papers are stuck and there is no sound from motor


You will need to clear the jammed paper using tweezers from between the rollers. Make sure the sensor arm in the middle of feed opening is not stuck and moves up and down freely. If not you will need to give it a good soak with lubricant to allow any stuck paper to soften and loosen. Once cleaning procedure done unit will be good as new

Oct 13, 2013 | Staples Executive EPS711X Shredder

1 Answer

Eps 1501-x


Oil them blades. Try using any type of active spray oil, the run in reverse for 2-3 minutes and try again. Should be good as new

Jul 25, 2013 | Office Equipment & Supplies

1 Answer

When you put paper in it starts to shred for about 1/4 inch then goes to reverse. No jams that I can see. Can run forward and reverse without paper with no problem. Sensor problem?


No mention of make or model however this holds true for all shredders.... especially if its a "cross-cut" shredder; put some shredder oil onto the cutting shafts where you insert the paper this will help get rid of some of the build-up that occurs due to the shredding process...also give the "eyes" in the middle of the "throat" a clan with a soft cloth( unplug the machine first or it will start to run and take your cloth in.) Occasionaly shrd a sheet of paper with some shredder oil poured directly onto the paper..this will help lubricate the cutting blades. Lastly...only shred up to about 70% of the rated cpacity..this will result in fewer jams an longer machine life.

Oct 19, 2010 | OfficeMax 0M96431 Shredder

1 Answer

Machine won't shred. Does turn on, and goes in


You dont say make or model so...get some shredder oil into the cutting teeth where you insert the paper...especially if its a x-cut shredder..make sure once in a while you shred a piece of paper with some of the oil poured onto the paper for lubrication of the cutting blades.

Mar 04, 2010 | Office Equipment & Supplies

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