Question about HP LaserJet 2420 Printer

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HP 2420 Faded Print outs

Hi there,

Please can you help resolve an issue I have with a HP 2420 laserjet Printer. The printer pages are grey and faded despite having replaced the toner cartridge.

Thanks

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  • 366 Answers

Check (and remove) the "economode"in "Printer Preferences" (right click on Printer applet) normally in "Paper /quality" Tab

Posted on Jan 03, 2009

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HP Laserjet P3015 fade


Hi,

This could be because of few reasons, The Ink powder is not rotating inside the drum to give you the correct output.

Remove the Toner and Shake it a bit. Try to print.

Check for Firmware update available for your printer. There are Fixes released for known issues.
Click on the link below to find solution for all Print Quality related issues for your printer

HP Laserjet Print Quality Solution

Hop this Fixes the Issue

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The IT Dept. at work gave me a Laserjet 2420. When I print something, it appears that ink is stuck to the roller and will reproduce faded lines further down in the page. I would describe it as the toner is...


Faulty cartride or fuser causes ghoost image in print outs. Primary level:check with another cartridge. Secondry level: Remove fuser assm out, check teflon sleeve surface deposited with toner?. replace teflon sleeve if available if not replace fuser assm. In fuser modes we can increase/decrese the temparature of fuser.
Note: only service engineer can replace the teflon sleeve.. user not advisable

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Hi,

Please print a configuration page from the control panel of the printer
- Menu > Information menu > print configuration.
- Check for paper handling details.
Following setting should reflect.
Tray 1: Any size / Any Type
Tray 2: A4 size / Plain Type

If the above settings are not reflecting in the configuration page, please change accordingly by browsing on the control panel of the printer to:
Paper Handling Menu >
Tray 1 Size: Any
Tray 1 Type: Any
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Tray 2 Type: Plain

Let me know if that helps to solve the issue.

Regards,
Nikhil.

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1 Answer

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Hello,

This issue can be due to fuser. I am sure you have changed the toner cartridge.
To confirm its a fuser issue, please perform the following:
1. Try printing a configuration page from tray 1, pull the top cover, as soon as the media is 60-70% inside the printer.
This would stop the paper before reaching the fusing assy.
2. Remove the paper and check if the line exist.
If exists, fuser is not faulty.
If it does not, then transfer roller, laser/scanner assy is faulty

- If fuser is faulty, perform the cleaning page as following
1. go to configure device > print quality > create/process cleaning page
perform cleaning page 5-6 times, however, if the line is due to fuser, then fuser needs to be changed.

Let me know the next update.

- Nikhil

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Hi within the driver printing preferences you are able to change the graphic mode if you do this it may help. Without seeing what you are trying to print cannot give a accurate answer so try this and get back to me if this doesn't work

Hope this helps you and please rate me
Thanks J

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