Question about HP Compaq Presario CQ62238DX AMD Athlon II Processor 156 LED HD Display 3GB DDR3 PC Notebook

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Battery not charging

The laptop shut down the otherday now the light by the power in does nothing when the power lead is in but occasionally it will show the orange light or the blue but the battery isn't charging

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  • HP Master
  • 27,725 Answers

Take the battery out, plug in the charger and see if the laptop works.

If it works, the battery may be the problem.


Check the AC Adapter
Check to make sure the adapter is plugged securely into the wall outlet, connected firmly to the adapter box and to the back of your laptop.


Most AC adapters have a little light in them on that rectangular box in the middle of the cord that lights up when it's getting electricity.


If that light isn't on, try a different outlet.


Check your fuse or circuit breaker box and plug a different device into that outlet to make sure there is power to it.


If it still does not light up, your adapter could need replacing.


Also check the adapter box for signs of warmth, as it will generate heat when it's plugged in. No heat means no power.

Remove the Battery Sometimes it's as simple as a seated battery.


Remove the battery entirely and clean out any dust, lint or hair that may be clogging the connectors and preventing a proper connection.


Reseat the battery securely and make sure the little locking pins that hold your battery in place are securely fastened and there is no movement.


hope this helps

Posted on Oct 29, 2012

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Posted on Jan 02, 2017

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SOURCE: Battery shows 50% charge, but Laptop powers off

The battery is most likely bad. have you tryed another one?

Posted on May 23, 2008

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SOURCE: I have HP 6000 series Laptop although the blue

If the power cable is good and lighting up the indicator led then the problem is with your battery, take the laptop to your local pc store and ask if they have a battery that fits the laptop that you could test to see if that is the problem.post back your findings. cheers.

Posted on Jan 27, 2010

  • 788 Answers

SOURCE: Laptop suddenly shuts off and will not turn back

I have reviewed your problem and have the fallowing for you to aces.
First, if you have only had this unit for 5 or 6 months, get it back to HP under warranty ASAP.
I work for HP and we offer a 1 year standard warranty and a extended 1 year for Display and Graphic problems.
Please, do yourself a favor and contact customer care and they will send you a Box, per paid and will have the unit back to you within 1 working week, at no charge to you.
Hope to hear from you.
Let me know if you need anything.

Posted on Nov 05, 2009

faceofftech
  • 185 Answers

SOURCE: plugged in & not charging with new battery

Laptop not charging
if you have a brand new battery and it is not charging, check the charger you may have to replace the plug on both sides, check the cables.
you can take the charger to a TV repair shop and tell them to check it and see if there is any juice (charge) coming out of it. that is a common problem with chargers, we trip over the cable or pull it out of the laptop by accident and it brakes little by little. if there is no charge coming out you can star by checking the jack you may have to cut it and have them check it again.
if you don't want to go trough the whole testing, just tell the TV repairman to fix it it should cost you about 30 bucks instead of 80 for a new original charger or find a chinese one on e-bay
if it works for you don't forget to rate me

Posted on Apr 28, 2010

  • 219 Answers

SOURCE: Hi my hp 6735s laptop has just started turning

Check the power cord at the connector. Hp has a problem with the cords breaking internally. I had a problem with mine and found that if I played with the cord then it worked for a while. I ended up buying a new power supply.

Posted on May 27, 2010

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