I have a NEFF U1721N2GB, and recently discovered the lower (main oven) had no heat. The lights and the fan both work. I'm guessing the main element has gone. However there are two types of element available for this oven, an 1800w element or an 1.7kw element.
Which one should I choose?
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Re: No heat generated in lower oven
You are quite correct in saying that the element has failed.
As regards the wattage , it should be stamped on the fixing plate of the element, if you cannot see it there then opt for the lower wattage one, it will not make much difference to the oven ,as there is only100watt difference between the 2., and that is nothing to worry about.
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this could be the thermostat or the main oven element this sheet might help.
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1, If the fan motorin the back of the oven is going round and
the temperature light is on (normally little red light), but there is no heat
then you will probably need a new oven element, these are generally very easy
to fit and readily available from our website these can be tested with a
electric meter. To gain access to the NEFFelement you will
have to remove the back plate from inside the oven. Once removed you will see
the fan and element, if you
look closely at the elementyou will
probably see a small hole burnt in it where it has blown. Sometimes however
there is no evidence of a fault but the elementis open circuit ie:
broken inside the element casing, either way it will need replacing. Some
elements will are fixed from inside the oven and some are held in place by nuts
from the rear of the machine. 2, If your NEFF fan
oven is getting warm but takes a very long time to cook or is burning the food
more on one side than the other, then you need to check if your oven fan motoris working you will
see the blade turning fast if it is ok. if the element is heating but the fan motoris not blowing the heat into the oven then
you need To replace the oven fan motoris a little more
expensive and a bit more involved. 3. If you have the opposite problem ie: your oven is over heating
and burning everything then you will need to replace your NEFF oven thermostat 4, A quite common and easily overlooked answer is if your NEFF oven is not working at all ie: no
heat and no fan then the chances are that someone has put the oven timerinto AUTO mode,
simply put oven back to MANUAL mode and all should be working again.
hi, we have had the same problem. You can order the element from many places online, the cheapest is about £25 ranging up to £60 from neff themselves. Fitting it is ok the hardest part is getting the fan off to change the actual element. However, be warned, we are now on our 4th element and it just went again last night. Neff deny that this is a known fault that the elements keep going. However, at least 10 of our neighbours have had the same problem with their oven too!
Hi there. Dunno if you solved your problem but I had exactly the same. I did a bit of digging on this website and found the solution which worked. Basically, undo the three bolts holding the fan motor onto the back of the unit. This should allow enough play on the fan from the inside to wiggle (technical term) the bolt free and replace on the new element. Reposition and secure the motor. Hope this helps. Matt
check fan element hasnt blown remove back plate in oven after switching off from mains of course and remove the retaining screws and you will see a fan and around that the element it will be obvious to see if its blown as there will be a hole on the casing if so replace and viola.