Question about Lexmark Pinnacle Pro901 All-in-one Inkjet Printer

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After cleaning printhead printer says printhead needs cleaning

I have already cleaned the printhead. I followed all directions and I still get th printhead needs cleaning.

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If that's the case, the printhead will need to be replaced. If your printer is still under warranty, you can contact our technical support team to have the printhead replaced. If not, you can purchase a printhead online at http://bit.ly/IZYhWo.

Also, make sure that you're using genuine Lexmark cartridges. Refilled/remanufactured cartridges might damage your printhead.

Posted on Oct 29, 2012

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Posted on Jan 02, 2017

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How can I get rid of lines on photos


Sir/Madam

Step one: Retry the print

If printing on glossy paper was paused or interrupted in the middle of the print job (for instance, if a cartridge was replaced), the resulting print may show a grainy band. In this case, retry the print and avoid interrupting the job.

Step two: Free up system resources and ensure direct communication

The PC can cause the printer to pause if it is not fast enough to keep the printer fed with data. The following steps can help alleviate this problem.
  1. Make sure that the PC meets the minimum system requirements for this printer.
  2. Restart the PC.
  3. Close out of all programs except for the program the print out will originate from.
  4. Shut down programs running in the Task Bar by right clicking on them and choosing exit. These programs will restart the next time the PC is rebooted.
  5. Ensure that the USB cable is 10 feet in length or less. Make sure the USB cable goes directly from the printer to the PC with no intervening devices in between such as a USB hub.

Step three: Check the paper or specialty printing material


  • Make sure the media is not damaged, scratched, or curled. Always store printing materials in a sealed plastic bag, especially in a humid environment, to help protect the material from damage or curl.
  • HP inks and media are designed to deliver optimum results. Other media may not perform as well.

Step four: Increase the print quality mode

If reprinting did not help and the paper or specialty printing material is not damaged, check the print quality mode:
  1. Open the Printer Properties dialog box.
  2. On the File menu in your software program, click Print .
  3. Make sure your printer is selected.
  4. Click the button that opens the Properties dialog box. Depending on your software program, this button might be called Properties , Options , Printer Setup , or Printer .
  5. Click the Features tab.
  6. In the Print Quality drop down list, choose a higher print quality (for instance, if the print quality is Fast Draft or Normal , switch to Best or Maximum DPI ).

Step five: Clean the printheads using the printer control panel

If you still see streaks or lines in your printouts, clean the printheads using the printer control panel.


NOTE:Always allow the printhead cleaning routine to complete. If the printer loses power in the middle of a cleaning, make sure to repeat the cleaning and allow the printer to complete it.
  1. Press Menu on the printer control panel. Figure 3: Menu button on the printer control panel

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  1. Using the arrow keys to move through the menu options, find and select Clean printheads , and then press OK .
  2. Following the directions on the printer screen, load paper so the printer can print a test page after cleaning the printheads. Use plain paper to conserve photo paper.
  3. Press OK to begin cleaning the printheads. A Print Quality Diagnostic page prints at the end of the cleaning. Figure 4: Print Quality Diagnostic page

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  1. If there are white lines across any of the color blocks on the Print Quality Diagnostic page, press Cancel to repeat the cleaning.
  2. Cleaning may be repeated a number of times. The number of cleanings (and therefore the length of the procedure and the amount of ink and paper used) will vary depending on the severity of the problem. A Print Quality Diagnostic page is printed after each cleaning. Look for white lines through the blocks after each cleaning, and if the print quality seems to be getting better (fewer white lines), continue to repeat the cleaning. Eventually, a Recommend Six-Minute Cleaningmessage will appear on the printer display. If the print quality has been improving, press OK to perform six-minute cleaning.
    • As soon as the white lines no longer appear in the color blocks, the problem should be solved. Print a normal print job to confirm that the print quality is acceptable.
    • If the print quality is still bad after the six-minute cleaning, or does not improve with repeated cleaning, or is not acceptable even though there are no white lines through the color blocks, go on to the next step.

      Step six: Align and calibrate the printheads

      If you still see streaks or lines in your printouts, align and calibrate the printheads.
      1. Align the printheads:
        1. Load plain, white, unused paper in the main tray.
        2. Press Menu on the printer control panel. Figure 5: Menu button on the printer control panel

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    1. Select Calibrate Printer , and then press OK .
    2. Select Align Printheads , and then press OK .
  1. Reset the closed loop calibration:
    1. Press Menu on the printer control panel.
    2. Select Calibrate printer , and then press OK .
    3. Select Reset closed loop calibration , and then press OK .
    4. The printer LCD will display Ready .
  2. Color calibrate the printer using closed loop calibration.
    1. Load HP Advanced Glossy Photo Paper in the main tray.
NOTE:Only HP Advanced Glossy Photo Paper should be used for this process. If plain paper is detected by the printer, the calibration procedure may fail or print quality may be affected.

    1. Press Menu on the printer control panel.
    2. Select Calibrate Printer, and then press OK.
    3. Select Closed Loop Calibration, and then press OK.

Step seven: Clean the printheads manually

If you still see streaks or lines in your printouts, clean the printheads manually:
  1. Gather the following items to clean the nozzles on the printheads:
    • Distilled water (tap water might contain contaminants that could damage the printheads)
    • Cotton swabs or other soft, lint-free material that will not stick to the printhead
    • Sheets of paper or paper towels to rest the printheads on
  2. Open the top door of the printer.
  3. Press and hold OK until the printhead assembly moves to the left side of the printer and stops.
  4. Raise the printhead assembly cover.
  5. Remove a printhead and place it on a piece of paper with the ink nozzle plate facing up.
    Figure 6: Removing a printhead


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NOTE:Do not touch the ink nozzle plate with your fingers. Touching the ink nozzle plate will result in clogs, ink failure, and bad electrical connections.

NOTE:Do not leave the printhead outside the printer for more than 30 minutes. Ink nozzles exposed to the air longer than this might dry out and cause printing problems.

  1. Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab by pressing it against a clean plastic or tile surface. Do not use your fingers to squeeze the excess water from the swab, because the oil from your fingers could contaminate the swab.
  2. Gently wipe the nozzles on the printhead with the cotton swab. Figure 7: Wiping the nozzles

6ad22fec-fdff-448d-8e80-3acdfb93d75c.gif

  1. Wipe until no ink residue or dust appears on a clean swab.
  2. Insert the printhead in the printer.
  3. Repeat the steps above for each printhead. When all the printheads have been cleaned and reinstalled, close the top door of the printer.
    note.png
    NOTE:If a message appears on the printer screen directing you to replace a printhead, click the Contact HP link on this page to contact HP support.

Step eight: Replace the printhead

If you still see streaks or lines in your printouts after performing all the steps above, one or more printheads may need to be replaced. If your printheads are still under warranty, click Contact HPon this page to arrange to replace the printheads.

I Hope Your HP Printer Problem Is Solved By Now,In case You still Having HP Printer Problem,Then I suggest You Visit Below URL Link:

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00725354

Or

If You still Need assistants Then Follow Us On:


HP Printer Support

Feb 13, 2014 | HP PSC 1209 All-in-One InkJet Printer

1 Answer

I have a i9900 printer and it is printing on th magenta side


It is a possibility that your other colors are empty. It can also be that you need to clean other printheads, if no ink is coming out. Try an automatic cleaning of the printhead. it is in your manual how to do that.

Nov 11, 2011 | Office Equipment & Supplies

1 Answer

"problem with printhead" I followed


Updating the firmware for your printer will help fix the problem. You will need to get rid of the error first before you can successfully update your printer. Follow the steps below:
1. Open the cover of the printer > Remove the printhead. If the printhead will not go to the center, turn off the printer and pull the printhead to the center. 2. Once you have the printhead removed, close the cover of the printer and turn on the printer. 3. Once you have the printhead removed, close the cover of the printer. 4. It will ask you to "Open Cover to Install the Printhead". Press the Home icon. 5. It should take you back to the Main menu. 6. Proceed with the firmware update. Just go to www.lexmarklabs.com/firmware and choose the model number of your printer. 7. Once the firmware update is successful, go back to step 1 and install the printhead.
Source: There is a Problem with the Printhead

May 18, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

My printer prints a blank page what can I do to fix this?


Hi Good day!! Maybe your printer head needs to clean.
Cleaning the printhead
Use one of the following methods to run the printhead-cleaning tool
NOTE: The cleaning process might take several minutes to complete.

Method one: Clean the printhead from the HP All-in-One control panel
Follow these steps to run the printhead-cleaning tool from the product control panel.

1.Load letter, A4, or legal size, unused, plain, white paper into the main input tray.
2.On the product control panel, press the Setup button.
3.Press the Right Arrow button to select Tools , and then press OK .
4.Press the Right Arrow button to select Clean Printhead , and then press OK . The product cleans the printhead.
5.Press the Back button to return to the main screen.

Method two: Clean the printhead using HP Solution Center
Follow these steps to run the printhead-cleaning tool from HP Solution Center, which is a component of the software that shipped with your product.

1. Open HP Solution Center:
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
Windows Vista: Click the Windows icon, click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.Click Settings, and then click Printer Toolbox . The printer Toolbox opens.
3.Click the Services tab, and then click Clean Printhead .
4.Click Clean to begin the cleaning process, and then follow the on-screen instructions to complete the process. A test page prints after the cleaning process completes.

Oct 17, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I havew re installed new ink. Now the error


Heres the thing you need to Do

-Unplug/replug power cable for 10secs

-Do a clean printhead (Deep Clean) 2 times. for you to clean the printhead press menu on your printer press down arrow then look for clean printhead press Ok button the choose the deep clean.

-Now if this issue not solved it means the printhead that you are using is clogged please call kodak for Printhead replacement Toll free 1 800 421 6699

Nov 06, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

I haven't used my Kodak 5500 printer in a little over a week and now I'm trying to print out pictures and with a new black cartridge, it's like there is no black ink. However, I just printed out a word...


Since that you already did a good troubleshooting cleaning the printhead and calibrating It and replacing the printhead., I just want to ask this How many times you already replace a printhead if its newly installed it means the problem is in the printer itself and for that you need to call kodak for printer repair toll free 1 800 421 6699

Now if the replacement printhead is more than a month and you already did all the troubleshooting it means the nozzle of the printhead is clogged you need to call kodak for printhead replacement

GudlucK

Nov 04, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

My printer acts like it is out of ink and is not


Its act like pritning is that correct? or is the printouts is already fadeout

Heres the thing you need to do

-Try to reseat the ink cartridges
-Do a clean printhead (Deep Clean) you can do this by pressing menu button on the printer then press down arrow and look for clean printhead then press Ok Button choose deep clean then press Ok button again

-make sure that you are using the recommended or supported paper like Inkjet paper

-Now if this troubleshooitng failed it means the nozzle of your printhead is already clogged Please call kodak for printhead replacement Toll Free 1 800 235 6325., GudlucK

Nov 03, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

My printer is printing really poor photos - they see to have lines running thru them. I have already replaced the cartridges


This is not a problem with the ink cartridges but the printhead.
Please follow the below mentioned steps:
  • Reseat the ink and the printhead. If you need help in doing so, please go to the link http://faqs.kodak.com/atg/faq/attachments/AUR1780-2.pdf
  • After reseating, it would ask you to calibrate for which it will display the instructions on the lcd screen.
  • Once you are through with the calibration, try celaning the printhead by choosing the Clean printhead option in the menu and do a Deep clean.
  • Then, try printing a Demo sheet by choosing Print demo sheet option from the menu.
If the problem still remains, you need a new printhead which you can get from Kodak free of cost.

Oct 07, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

CLEAN PRINTHEAD HP 4215V


Go to the HP website. Go to product support, locate updated driver software for your model. Download it & install. The new drivers will have diagnostic tools, including printhead cleaning, alignment of printhead, and many more. You also may also have diagnostic tool already installed. To find out, try to print something. When it brings up the print window, look at top for diagnostic tool tab or alignment tab. Follow instructions. Hope this helps.

Jul 26, 2009 | Office Equipment & Supplies

1 Answer

HP D135 - replaced printhead - still doesn't print in that color


try this link : I followed the directions and fixed the problem. the instructions that came with the new printhead weren't really complete.

Here's essentially all I did for my fix - Opened the printer top, turned the printer off. Removed the "bad" printhead, cleaned the metal contacts on the printhead and printer with windex. Closed the printer. Turned it on. waited for it to reset. Opened the printer. Turned the printer off again. Installed the printhead. Closed the lid. Plugged the printer in again. When it was ready I accessed the HP toolbox and alligned the printheads and cleaned the printheads. It worked. Here's a link with photos.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&cc=ca&dlc=&product=64986

Oct 18, 2008 | HP OfficeJet D135 All-In-One InkJet...

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