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My magicjack plus wont work wont recognize my computer. what will i do?

My computer wont recognize it

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Contact customer service to see if its compatible, as you don't give anymore details.

International VoIP Phone Service Customer Care Support magicJack

Posted on Feb 04, 2015

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Posted on Jan 02, 2017

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MY MAJIC JACK IS NOT WORKING SO I THINK I NEED TO UP GRADE


Tonya, To help diagnose Magic Jack issues, check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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My magic jack plus will not work and I am wondering if the electrical connector is bad.


Go to the magic jack website and update your adapter. Also try different USB ports and reboot your computer with magic jack connected. If the computer does not recognize the adapter, try disconnectin and reconnecting into different ports. There is a update option on magic jack website and tech support as well.

Nov 04, 2014 | magicJack PLUS VOIP Phone Adapter

1 Answer

I can call out on my Majic Jack Plus but cannot receive calls. The majic Jack is registered and set up on my modem.


This could be failure of the power adapter module.
Is your Magicjack plugged into the wall power thru a power adapter? Try bypassing the power adapter and plugging the magicjack directly into a USB port on your computer. If the magicjack work correctly now, then you have a bad power adapter module.
I had a similar problem. My Magicjack was plugged into a wall socket. First the dial tone became inconsistent, then I could no longer receive calls, then it died completely.
I plugged the MJ into a USB socket on my computer, and it then worked normally.
If you have a failing power adatper, it will continue to deteriorate, and it will eventually fail completely. The blue power on the magicjack will not come on when it is plugged into the power adapter, but it will illuminate when plugged into the USB socket on the computer.
Note: the computer must be on to power the magicjack thru the USB port.

Magicjack is aware of the problem and offers a replacement power adapter module. To contact them, go to www.magicjack.com and go to "support". They will ship you a new power module for about $5.50. Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".

Oct 05, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

Magic Jack frequently loses connection even though it should stiil work when offline


To use without computer plug ethernet cord into magicjack otherend into router plug phone in to magicjack plus plug magic jack plus int power adapter plug power adapter into power outlet should work but does not no calls in or out in reverseorder and has to be online with internet conection .

Dec 27, 2013 | magicJack Plus Pc To Phone Adapter

1 Answer

My laptop window 7 OS wont recognize my magicjack plus. what will i do?


make sure its updated?try running it as administrator your firewall or anti virus IP maybe blocking it check all three to see if IP is blocking it use the USB port if it dosn't work trough that your IP is blocking it try reinstalling it follow instruction don't just click next read what it says. it may ask do you want to run as adminnistrator

Oct 27, 2012 | magicJack PLUS VOIP Phone Adapter

1 Answer

My computer wont recognize my magicjack plus..what will i do?


Magicjack is an internet device, you must be connected to the Internet to use it. Check your internet access by opening the browser and going to googles home page. The magic jack device should be plugged in to the USB port and .will be shown as enabled in the device manager (under the control panel).
If you are still having problems check your account is still valid by logging into the website with your email/telephone number and password.
https://web03.magicjack.com/my/index.html?

Oct 27, 2012 | Computers & Internet

1 Answer

Need magic Jack plus software download


Magicjack software is stored in the Magicjack module. Plug that module into a USB port on your computer. You should get an onscreen message like: "Install or run program from your media".
Click on "Start Magicjack". That will install the software on your computer.
More information at:
http://www.magicjack.com/how-it-works.html

Jul 29, 2012 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

I'm attemping the MagicJack. I have a new DECT 6.0 phone. My computer does not recognize it, even though I followed the directions. I went to their website and they wanted $38 just define the probl


Magic Jack does not quite work as good as advertised. Sometimes it makes a difference which USB port you have it plugged in. I installed one a couple of years ago and I am trying to go by memory. With your computer running plug in the magicjack. The blue light should come on. I think I looked at "My Computer" and it shows up as taking two drives probably E: and F:. If I remember correctly, I opened them up and found a magicjack icon that I then dragged it down to my "Start" button. That way it tries to start magicjack on every startup of the computer. I takes a long time for magicjack to load when you start the computer. It also ties up all resources and you can't use you computer for anything else for about 3-5 minutes. I really don't understand why it takes so long, something they don't tell you on the commercials. I have an older computer, about 8 y,o. that I have mine plugged into. That is almost all I use this computer for, other than some bookkeeping and sort of a server for our house. The magicjack does not have quality sound, but somedays it works rather well. I mainly have it for a fax line. Hope some of this may help you.

Dec 31, 2011 | Uniden DECT 6.0 Cordless Telephone...

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