Question about Kenmore 43042 Front Load Washer

2 Answers

Kenmore 417 Frontload Washer - Motor goes if I give it a push.

Now, just to be clear, I don't have a service manual, nor am I very handy; however, I can get around with a multi-meter, and I have located the control board.

Current state: When placed into the start of a FINAL SPIN cycle, pump drains fine. However, when it's time to spin, I can hear the motor giving it's little chirps (they're very faint.. I can only hear it when I put my ear next to it).. but the motor does not move at all. HOWEVER, if I give the tub a little shove or turn when that little noise is taking place, I can kind of "kick start it", and it starts to spin. It even goes into full RPM super speed in final spin mode.

Current state in wash mode: Standard agitating clockwise/counterclockwise does not work on its own. Same thing.. if I give the motor a little kick start with my hand, it will turn.

From what I've read so far.. it sounds like it might be the motor control board. How can I test the going to the motor to see if it's getting enough juice to get it started? Also, what IS the voltage/amperage that I should be looking for?

Kenmore (Frigidaire): 417-42052100

Motor: Sole (made in Hungary) Moel 205850 AC-EL CL F 110V 16K RPM 5.50V

Thanks,
Neil

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It appears your motor/motor controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 16, 2010

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This problem drove me crazy. I thought the motor was bad after about a year and a half. Because the problem was intermittent and I could "force" the machine to work, I pulled the panel and listened to the sounds each cycle made, making a chart of what each sound meant to the cycle. I jiggled the wires at the motor and then followed them up toward the switch housing behind the cycle knob. When I jiggled there, I could recreate my problems. I found that the plastic housing to the switch control behind and below the cycle knob was not fully snapped shut, as the washer would go through the cycles, the drum would bump against this housing and cause the wires (inside) connections to jiggle, thus sounding as if the motor was not working. I removed the bottom panel, reaching up to the area behind the cycle knob, tracing the wires from the motor. I pulled the casing out (I had to cut through the rubber liner) and wrapped it with strong tape, and replaced it. I have not had a problem since.

Posted on Jul 11, 2009

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2 Answers

My machine will not wash, it just fills up and then drains.


No agitation?

first use a multi meter and check ur water pressure switch? that is what sends the machine the message to start wash cycle?
You can test it with a meter and with a manual test? ( first locate it in the panel, it has a plastic clear tube hose going into it, remove that tube from its connection, now put another small tube or hose into the slot where it was and have the machine set to wash cycle with water in it. Blow into the other end of the tube.
If the machine starts to wash. the pressure switch is more than likely good
( If No wash- then THE DIAPHRAGM IS BAD AND SWITCH HAS TO BE REPLACED) another test u can do is Remove the hose and submerge in water. Seal one end and blow air into the other end and look for bubbles. Check for an obstruction in the hose as well.
Or take the original hose tube and plug one end and blow into it AT the other end, it should be hard and have pressure, if it is easy to blow and u dont feel any pressure and it feels like the air is going out ?
Sometimes they get busted open or a pin hole and release air causing the water switch diaphragm to not open.


Another test u can make with a multi meter is by testing the prongs individually.
# 15,16,17 (don't worry to much bout the numbers IF U GET THEM WRONG) place ur meter prongs on both out side prongs or connectors of the switch.
(where the wire plugs into) take note of weather it shows OHMS or infinity ( open or close circuit) ? Now place the meter on the left outside and the middle prong, take note agin what it shows. Now place meter prong on the right outside and the middle prong. Agin take note what reading u get. ( you should actually get a reading of infinity in 1 and a reading of continuity or ohms in the other 2? Now the tricky part. Agin place a small tube or hose into the switch and blow into it, using the meter do the same test agin on all prongs. But now keep the pressure on the switch when u blow into it, in other words use ur tongue on one end of tube to not allow air to escape. When u test it agin now one of the prongs that once read infinity should now show continuity or ohms, and 1 of the other prongs that read ohms should now read infinity or open.
.

If both check ok then next CHECK the motor coupler (a bad couplercan be checked by looking under the machine and taking note if there is a black residue on floor, look at coupler located between the motor and tranny, and see if it is broken up or missing any parts? Try to turn shaft by hand and notice if it does not engage tub? )
or belt if belt driven. Check for loose, broken or worn belt .

Then check the door switch with a multi meter for continuity OHMS when door closed and infinity when door is opened , and if there is a little movement on wash cycle in 1 direction only then check the cam dogs in agitator.

Also check THE CAM DOGS INSIDE THE AGITATOR, AS THEY WILL HINDER THE AGITATION PROCESS. However in G.E models the cam dogs are replaced with what is called an agitator coupler. (located at bottom of tub)
Remember to check the agitator spline as well. for worn broken teeth
By the way my advice is free cuz God is good!


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May 29, 2015 | Washing Machines

1 Answer

3 blinks says pressure switch failure to close ,how do fix that or get it to close &where is it located.


first use a multi meter and check ur water pressure switch? that is what sends the machine the message to start wash cycle?
You can test it with a meter and with a manual test? ( first locate it in the panel, it has a plastic clear tube hose going into it, remove that tube from its connection, now put another small tube or hose into the slot where it was and have the machine set to wash cycle with water in it. Blow into the other end of the tube.
If the machine starts to wash. the pressure switch is more than likely good
( If No wash- then THE DIAPHRAGM IS BAD AND SWITCH HAS TO BE REPLACED) another test u can do is Remove the hose and submerge in water. Seal one end and blow air into the other end and look for bubbles. Check for an obstruction in the hose as well.
Or take the original hose tube and plug one end and blow into it AT the other end, it should be hard and have pressure, if it is easy to blow and u dont feel any pressure and it feels like the air is going out ?
Sometimes they get busted open or a pin hole and release air causing the water switch diaphragm to not open.


Another test u can make with a multi meter is by testing the prongs individually.
# 15,16,17 (don't worry to much bout the numbers IF U GET THEM WRONG) place ur meter prongs on both out side prongs or connectors of the switch.
(where the wire plugs into) take note of weather it shows OHMS or infinity ( open or close circuit) ? Now place the meter on the left outside and the middle prong, take note agin what it shows. Now place meter prong on the right outside and the middle prong. Agin take note what reading u get. ( you should actually get a reading of infinity in 1 and a reading of continuity or ohms in the other 2? Now the tricky part. Agin place a small tube or hose into the switch and blow into it, using the meter do the same test agin on all prongs. But now keep the pressure on the switch when u blow into it, in other words use ur tongue on one end of tube to not allow air to escape. When u test it agin now one of the prongs that once read infinity should now show continuity or ohms, and 1 of the other prongs that read ohms should now read infinity or open.
.

3-blinks-says-pressure-switch-failure-y0uj30y2msg4iwsg11dgquj1-5-0.jpg

3-blinks-says-pressure-switch-failure-y0uj30y2msg4iwsg11dgquj1-5-2.jpg

3-blinks-says-pressure-switch-failure-y0uj30y2msg4iwsg11dgquj1-5-5.jpg

3-blinks-says-pressure-switch-failure-y0uj30y2msg4iwsg11dgquj1-5-9.jpg

3-blinks-says-pressure-switch-failure-y0uj30y2msg4iwsg11dgquj1-5-14.jpg

May 16, 2015 | Washing Machines

1 Answer

Loss agitator


No agitation? first use a meter and check ur water pressure switch? that is what sends the machine the message to start wash cycle? You can test it with a meter and with a manual test? ( first locate it in the panel, it has a plastic clear tube hose going into it, remove that tube from its connection, now put another small tube or hose into the slot where it was and have the machine set to wash cycle with water in it. Blow into the other end of the tube. If the machine starts to wash. the pressure switch is more than likely good. now take the original hose tube and plug one end and blow into it the other end, it should be hard and have pressure, if it is easy to blow and u dont feel any pressure and it feels like the air is going out ?
sometimes they get busted open or a pin hole and release air causing the water switch diaphram to not open.
If both check ok then next CHECK the motor coupler or belt if belt driven.check with a multi meter for continuity the door switch, and if there is a little movement on wash cycle in 1 direction only then check the cam dogs in agitator.

Mar 28, 2015 | Washing Machines

1 Answer

Why does my washing machine not start?


Your washing machine must be to the point where need a new one

Jan 15, 2015 | Washing Machines

1 Answer

Why won't it start when I push the start button ?


Hello Carl;

My name is Peter. I am a retired field service appliance technician.

There are several possibilities so lets start with the most probable:

First, you will need to have a multi-meter. Set the meter on Ohms the lowest setting (X1). Touch the two meter leads together. Observe the meter reading. When you touch the contact ends with the meter leads you should see a reading of '0'. if the component is good. Any other reading the component is bad.
A multi-meter is relatively inexpensive. You can purchase one for about $20.00 - $30.00. This is a wise investment. You can use the meter to determine bad components on all of your appliances and more.
Ok, you do not have a multi-meter. Well then we are going to jump the component. For this we will need about a 12 or 14 gage wire approximately 6" long. Strip the wire about 2 inches back on each end.

1.) Washer Fuse: Item 20 on diagram. Part Number WH49X10055

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2.) Lid switch: Item #388 Part number WH12X10334

25293548-r2x1rhghuhaj0fk23keia5m0-3-8.jpg

3.) Pressure switch; Item #10 Part Number WH12X10412

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Nov 22, 2014 | GE PTWN6050MWT Washer

1 Answer

Hi My washer is 10d52 is just washing Not drying and show E17 I dons know what's problem


Hello Khan;

My name is Peter. I am a retired field service appliance technician.

The highest probability is, you have a bad heating element. Lets check it out:

Turn the power off to the dishwasher at the breaker box. Turn the dishwasher on to test that there is no power.

Regardless of the dishwasher model they are easy to disconnect and remove. In the bottom of your dishwasher you will see a metal form shaped bar. This is your heater.

Remove the bar and inspect for cracks. If you have a multi-meter set your meter to Ohms X1. Touch one meter lead to one end of the heater contact and the other meter lead to the other heater end contact. If the meter either reads '0' or infinity the heater is bad.

Also, make sure the contacts on the heater and where it connects inside the dishwasher are good and clean.

Nov 22, 2014 | Washing Machines

1 Answer

Why dose the water notstop filling


first use a meter and check ur water pressure switch? that is what sends the machine the message to start wash cycle? You can test it with a meter and with a manual test? ( first locate it in the panel, it has a plastic clear tube hose going into it, remove that tube from its connection, now put another small tube or hose into the slot where it was and have the machine set to wash cycle with water in it. Blow into the other end of the tube. If the machine starts to wash. the pressure switch is more than likely good. now take the original hose tube and plug one end and blow into it the other end, it should be hard and have pressure, if it is easy to blow and u dont feel any pressure and it feels like the air is going out ? sometimes they get busted open or a pin hole and release air causing the water switch diaphram to not open. if both check ok then next the motor coupler or belt if belt driven.check with a multi meter for continuity the door switch, and if there is a little movement on wash cycle in 1 direction only then check the cam dogs in agitator.

Oct 09, 2014 | Maytag Legacy Series Top Load Washer

1 Answer

Why my lg washing machine won't spin


No agitation?

first use a meter and check ur water pressure switch? that is what sends the machine the message to start wash cycle? You can test it with a meter and with a manual test? ( first locate it in the panel, it has a plastic clear tube hose going into it, remove that tube from its connection, now put another small tube or hose into the slot where it was and have the machine set to wash cycle with water in it. Blow into the other end of the tube. If the machine starts to wash. the pressure switch is more than likely good. now take the original hose tube and plug one end and blow into it the other end, it should be hard and have pressure, if it is easy to blow and u dont feel any pressure and it feels like the air is going out ?
sometimes they get busted open or a pin hole and release air causing the water switch diaphram to not open.
If both check ok then next CHECK the motor coupler or belt if belt driven.check with a multi meter for continuity the door switch, and if there is a little movement on wash cycle in 1 direction only then check the cam dogs in agitator.






No spin, try these:

Using a multi meter check for continuity the door switch, which when bad may not allow agitation or spin. The lid switch assembly can fail either mechanically or electrically.

Check the clutch, brake assembly and transmission, one way to check for slipping is to get under the machine after a spin cycle ( this is if u get a lil spin but not much leaving clothes still wet) mix in a spray bottle a lil water and some dish detergent, then spray it on the clutch assembly ( the metal round pc. Connected to the tranny) if it sizzles and steams up then u know its bad and slipping. Another way to check clutch if u get no spin at all? Is to take it out and use ur hand to try and turn the inner spring assembly pushing it around the inside? If its very easy, it BAD should be hard to push by hand.


Next check the motor coupler which engages the tub and tranny to the motor. ( if its bad u usually get no wash or spin or very little of either)

Next check for a loose, worn or broken belt if belt driven.





Jun 19, 2014 | LG WM Washing Machines

1 Answer

On a stacked 417 Kenmore,what is the best way to get to the seal-tub


Here is a service manual for the stacked set. The model may be a little different but the repairs will be the same.

Oct 22, 2012 | Kenmore 98702 Stacked Washer/Dryer

1 Answer

I have a model 417 Kenmore front load washer which stopped running and shows a E 20 error message in the window. What does that mean and how can I get it operating again?


Check to see if you have an obstruction inside the pump. If the hoses and the pump is clear, then it would be the motor control module, located in the back left hand corner of the washer.

First take the fat hose coming off the the bottom of the tub, that goes into the pump, you can access it by taking off the rear panel. Inside that hose is a filter, that normally gets clogged.

Hope helps.

Aug 16, 2011 | Kenmore Washing Machines

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