Question about Kenmore 43042 Front Load Washer

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Kenmore 417 Frontload Washer - Motor goes if I give it a push.

Now, just to be clear, I don't have a service manual, nor am I very handy; however, I can get around with a multi-meter, and I have located the control board.

Current state: When placed into the start of a FINAL SPIN cycle, pump drains fine. However, when it's time to spin, I can hear the motor giving it's little chirps (they're very faint.. I can only hear it when I put my ear next to it).. but the motor does not move at all. HOWEVER, if I give the tub a little shove or turn when that little noise is taking place, I can kind of "kick start it", and it starts to spin. It even goes into full RPM super speed in final spin mode.

Current state in wash mode: Standard agitating clockwise/counterclockwise does not work on its own. Same thing.. if I give the motor a little kick start with my hand, it will turn.

From what I've read so far.. it sounds like it might be the motor control board. How can I test the going to the motor to see if it's getting enough juice to get it started? Also, what IS the voltage/amperage that I should be looking for?

Kenmore (Frigidaire): 417-42052100

Motor: Sole (made in Hungary) Moel 205850 AC-EL CL F 110V 16K RPM 5.50V

Thanks,
Neil

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It appears your motor/motor controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 16, 2010

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This problem drove me crazy. I thought the motor was bad after about a year and a half. Because the problem was intermittent and I could "force" the machine to work, I pulled the panel and listened to the sounds each cycle made, making a chart of what each sound meant to the cycle. I jiggled the wires at the motor and then followed them up toward the switch housing behind the cycle knob. When I jiggled there, I could recreate my problems. I found that the plastic housing to the switch control behind and below the cycle knob was not fully snapped shut, as the washer would go through the cycles, the drum would bump against this housing and cause the wires (inside) connections to jiggle, thus sounding as if the motor was not working. I removed the bottom panel, reaching up to the area behind the cycle knob, tracing the wires from the motor. I pulled the casing out (I had to cut through the rubber liner) and wrapped it with strong tape, and replaced it. I have not had a problem since.

Posted on Jul 11, 2009

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I recommend both sites because ...


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PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
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In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

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Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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