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If you referring to an external usb based mouse...you try to use and the computer does not see it ...In this case your mouse need a driver .. for it ..or ..usually all mouse are installed automatically by the system ..all you have to do is insert the mouse and restart the laptop ..and make it work ..Try it ..and if the laptop will not install the driver for the mouse automatically ..Look in the device manager and see which driver is missing and may cause it .. another way to install the mouse is to run the add new hardware wizard from control panel ..select already added if it does not find the device right the way ..and guide it for the mouse you already add.. if it is a usb mouse..try to use another port in case in this one is not seen ..Also you may take a look on the driver download and see if you installed all drivers ...you may need a usb driver for it .. here is the support site link .. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3795238#N728
For any peripheral accessory to work (keyboard, wireless mouse, printer, etc.) you need to have the drivers installed on the PC. You should try to Google the brand and model of the device and search for the drivers for your mouse. For example, If the mouse is a Microsoft Optic 4000, Google Microsoft Optic 4000 driver. One of the top 2-3 links should provide you with a way to install the driver. After install you may need to restart your PC but it should work then.
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it to
Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press
the mouse. This should be done whenever you change batteries or
Hope this helps you. Bud
Sounds like the driver isn't installed to your computer. Did the mouse come with a disc? Insert the disc into your pc and install the driver for the mouse. It should walk you through the installation process. Once the driver is installed your laptop should see the mouse and load the proper driver for it.
My same model Argos mouse was auto-detected as a "USB compliant mouse" and it failed to work. Went into device Manager and manually re-installed driver as a "HID compliant mouse" from local drivers and it works!!
When you plug in the mouse you need windows to pop up and say found new hardware,and it will install a generic driver. I would shut down and restart and then plug it in again, if this does not work try installing the driver from disk that came with mouse, unplug mouse, install,plug it back in and try it. Hope it works for you.
The mouse should be Plug and Play. Did you install the drivers before plugging the mouse's receiver in? The PC has to have the drivers first in order to take advantage of the Plug and Play capability. If you plugged the mouse's receiver in before installing the drivers, unplug the mouse receiver, uninstall the driver, reboot your PC, reinstall the driver, then plug the receiver in and you should be fine.
Otherwise, press the Connect button on the receiver first, and then the Connect button on the mouse, and that should establish the connection. You don't need to disable your touch pad in order to use the mouse.