I can't load an security update from Macfee because I suposably still have Norton Rescue DIsk still somewhere (though I can't find it). It is not in the add/delete programs,I have ran Norton program removal provided by Norton via their website, I have searched all flles and folders for anything that has Norton, disk, rescue, symentic, nsw, etc and can't find the file. Have had others give a try at it as well with no luck. How can I bypass the file so I can install Macfee or how can find this phantom file/program that supposably still exists on my computer.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try the Kaspersky Rescue Disk. You will need a USB flash memory device ("memory stick") and a working computer with Internet access to download and prepare the Rescue Disk program. Follow the directions in the page linked below. The USB memory should be at least 512 MB, formatted as a FAT32 device, and contain no critical files (contents will be wiped by the preparation process). How to record Kaspersky Rescue Disk 10 to USB device and boota computer...
The Rescue Disk takes over the boot process and runs its own operating system rather than the one that has been sabotaged. Consequently, it is not blocked by damaged or bypassed system files on your hard drive, and can get into them for repairs.
If you wish to retain the Rescue Disk for future use, follow the links for updating its virus removal database to see what information you will need to make a network connection (numbers from the Network Control Panel of your computer once you get it running again). Since the Rescue Disk operating system is necessarily minimal, Internet connection information has to be entered manually. You may find it simpler to make a fresh Rescue Disk install instead if you are confident you will have access to a working computer the next time you need to do so.
You will need to use another computer and download Kaspersky rescue disk. After downloading the disk image burn it to a cd and boot the machine with this disk. Run the rescue disk and it will detect the infected files. When the program if finished select remove all infected files and reboot your computer. You also need to either install a good antivirus program or update the one you have to protect against this type of infection. The Kaspersky rescue disk can be downloaded from their site here: https://support.kaspersky.com/viruses/rescuedisk
You're Acer probably has Rescue and Recovery™ installed. Rescue and Recovery is a suite of self-recovery tools to help you
diagnose, get help, and recover your system.
set the Bloodhound heuristics in Norton AntiVirus to it's highest
setting you probably ran a virus scan and saw a Norton AntiVirus alert that states that it's detected a potential threat, Bloodhound.MBR. But this is probably not a virus but the recovery software on your laptop.
If you have IBM Rescue and Recovery and Norton AntiVirus Bloodhound
heuristics are configured to the highest setting, Norton AntiVirus may
alert you with a Bloodhound.MBR detection when you run a virus scan. To
avoid this, configure your Bloodhound heuristics to the default setting.
To reset Bloodhound to the default setting
Start Norton AntiVirus.
If Norton AntiVirus was installed as part of Norton Internet Security or
Norton SystemWorks, then start one of those programs.
If you see a submenu, then click Norton AntiVirus.
Click Default level of protection (recommended).
Repeat steps 3-6 for Manual Scan.
In step 3, substitute Manual Scan for Auto-Protect.
norton should be able to scan 'flash memory', and remove mal-ware. click on my computer, choose your flash drive- right click and choose 'scan'. since norton came with your 'netbook', it should be able to clean your 'flashdrive'- do you have any usb peripheral drives connected? norton should detect, and clean them, as well! make sure you 'update' your norton definitions first- if you can! try un-plugging any peripherals, before you run it. if it cleans up- then upgrade your norton definitions, and reconnect any peripherals, and run norton on them!! norton should allow you to chose which device to check! good luck!
To fix the problem
Disable the S.M.A.R.T error detection feature in the CPUCool program or similar utility.
Boot to the Windows 2000 or XP installation CD, and at the Startup menu, press R for repair.
In the Recovery Console, type the following:
When the CHKDSK process has finished, reboot the computer.
Run the program again.
The error should no longer be reported unless you start using the S.M.A.R.T error detection feature again.
Error occurs with PartitionMagic 8.0
If you encounter Error 1516 with PartitionMagic 8, first run CHKDSK /F on the affected partition. For instructions on how to run CHKDSK, read How to Run Microsoft's CHKDSK from the Command Line. If this does not fix the error, try running PartitionMagic with the /IFC switch, which causes file system errors to be ignored.
To run PartitionMagic with the /IFC switch
Boot from the first PartitionMagic rescue disk.
When you are prompted to insert the second rescue disk, press Ctrl+C to drop to the command (A:>) prompt.
Insert the second PartitionMagic rescue disk and type the following:
please go ahead and try the above steps may be it will fix it