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Cannot install flashplayer - Acer Computers & Internet

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This is because they do not tell you, that the old version has to be manually deleted first.

The new version will not automatically delete the old version, and you can't have both versions on your computer. That is why the new version will not download.

Download and use the Adobe Flash Player Uninstaller,

http://www.adobe.com/support/flashplayer/downloads.html

Go to the bottom of the page, to the BOLD subheading -
Adobe Flash Player Uninstaller
Click on - Tech Note - at the bottom.

Scroll down a little bit to the bold subheading -
1. Download the uninstaller for Flash Player
Click on the Blue - Uninstaller (674KB)

In the small window at the top right -
Opening uninstall_flash_player.exe
,click on Save File.

Another small window will come up. Allow the file to fully download, then DOUBLE-click right on the file name.
(If a Microsoft 'Squawk Box' comes up, ignore it. Click on Run )

Follow the easy instructions. When finished restart your computer if not asked to do so,
Now go back to Adobe Flash Player Support, and click on -
Get the latest version - in blue, and to the right if the Red square with the white f in it.

Regards,
joecoolvette

Posted on Oct 28, 2012

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