Question about HP 640 Inkjet Fax Machine

1 Answer

Unable to confirm if set up

I dial 18884732963, the number dials, then I hear a sound like it will connect then I don't hear anything, I waited over a minute and nothing happened; pushed start/enter and "receive" displays, but nothing printed. Then I get message that no answer from remote??? Why would this happen? When will I be able to confirm?

Please call me at 323.934.6578 after 9am (PST)

Thanks .. Gail

Also need help setting up automatic numbers to dial in my favorites

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  • gmh Jan 03, 2009

    This is uacceptable. I should NOT have to pay you money to get an answer to questions that should be easily available via phone or this chat or in an instruction manual that clearly explains how to do certain logical things like how to get confirmation of a faxed item, how to set up speed dial, and explanations of what certain letters mean like G3 or ECM.



    I would appreciate someone calling me at 323.934.6578 by noon PST or else I will be returning your item and telling everyone what lousy customer service you provide and writing your corporate.



    Waiting to her from you -- do NOT email a reply, please CALL ME!!



    Thanks ... Gail

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OBVIOUSLY, YOU DON'T LIKE TALKING WITH YOUR CUSTOMER'S, BECAUSE I DID RESPOND AND ASK THAT SOMEONE CALL, BUT TO ANSWER YOUR QUESTION ....

"NO" ..THE PROBLEM HAS NOT BEEN RESOLVED AND I ASKED SOMEONE TO CALL ME ...I'M NOT WILLING TO KEEP PLAYING THIS EMAIL TAG GAME LIKE HAS OCCURRED OVER THE PAST 3-DAYS NOW WITH YOU. AGAIN, IF SOMEONE DOES NOT CALL ME ON MONDAY, 1/5/09 BY NOON (PSR), I'LL BE WRITING YOUR COPRORATE OFFICE AND TELLING EVERYONE I KNOW ABOUT THE LACK OF QUALITY CUSTOMER SERVICE YOU DO "NOT" PROVIDE.

LOOKING FORWARD TO SPEAKING WITH SOMEONE AND THESE EMAILS WILL BE SENT TO THE CORPORATE OFFICE TO CONFIRM MY REQUEST AND YOUR NON-RESPONSE.

THANK YOU ...GAIL ...323.934.6578

Posted on Jan 05, 2009

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1 Answer

We lost our manual and I am trying to reload our speed dial numbers. I have tried everything but can't seem to figure it out. Help?


1 Press Menu/Set, 2, 3, 1.
2 Press the One Touch key where you want to store a number.
The LCD shows the location you selected.
3 Enter a number (up to 20 digits), and then press Menu/Set. If you want to enter
a pause in the dialing sequence (for example, to wait for an "outside line"), press
Redial/Pause as you're entering digits. A dash appears on the LCD. Pressing
Redial/Pause enters a 3.5 second pause when the number is dialed.
4 Use the dial pad to then enter the name (up to 15 characters), and then press
Menu/Set. You can use the chart on page 4-2 to help you enter letters-OR-To store the number without a name,
press Menu/Set.
5 Return to Step 2 to store another One Touch number-OR-Press Stop/Exit.
When you dial an auto dial number, the LCD shows the name you've stored, or,
if you haven't stored a name, the number you've stored.

Dec 07, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

I place my paper that I want to fax in the fax machine,dial the number that I want to fax, push start, it scans the paper, I hear the fax tone and at the end I get a Beep Beep Beep and the report sending...


1) did you dial correctly?
2) are you in an office or in your own home?

a) if you are in an office, you may have to dial a 9 or someother number to dial out before you can type in your original fax number.

b) if you are in your home, then its a number of things: Fax machine not connected with phone lines properly is one big supect. Check your phone cables to make sure that the fax machine is properly connected.

Mar 05, 2010 | HP 1040 Plain Paper Inkjet Fax

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How to specify fax machine to dial '9' before fax number?


Hello ilay,

This procedure is from the Brother FAX-4100e FAQ link:

Storing Speed Dial numbers:
You can store Speed Dial locations on your machine(*). Once you have programmed the Speed Dial number on your machine, you can dial the number by pressing Search/Speed Dial, #(Pound Sign), the Speed Dial number, and then Fax Start.
*The number of locations you can store varies by machines. Please refer to the User's Guide for your machine. The latest User's Guide is available in the Manuals section.

To store Speed Dial numbers follow the steps listed below:

1. Press Menu.
2. Press the left or right arrow key to select Fax and press Set.
3. Press the left or right arrow key to select Set Auto Dial or Set Quick Dial, and press Set.
4. Press the left or right arrow key to select Speed-Dial and press Set.
5. Use the dial pad to enter the location (Speed Dial number) where you wish to store the number and press Set.
6. Enter the number you want to store (up to 20 digits) and press Set.

Note:
If you want to enter a pause in the dialing sequence (to wait for an outside line, for example), press Redial/Pause as you're entering digits. Pressing Redial/Pause enters a 3.5-second pause when the number is dialed, and a dash appears on the screen. If you need a pause longer than 3.5 seconds you can press Redial/Pause as many times as needed.
7. Use the dial pad to enter the name or company name (up to 15 characters) and press Set.
If you want to store the number without a name, just press Set.
8. Return to STEP 5 to store another Speed Dial number or press Stop/Exit to exit the menu.

[Here's the web address for the Brother FAX-4100e FAQ]
http://welcome.solutions.brother.com/BSC/Public/Templates/FaqEndPage.aspx?NRMODE=Published&NRNODEGUID={30FA9470-D303-4B5B-8BDC-89B1CBA491AE}&NRORIGINALURL=%2fBSC%2fpublic%2fus%2fus%2fen%2ffaq%2ffaq%2f000000%2f002000%2f000004%2ffaq002004_010.html%3freg%3dus%26c%3dus%26lang%3den%26prod%3dfax4100_us&NRCACHEHINT=NoModifyGuest&prod=fax4100_us%C2%AE=us&c=us&lang=en#one_7

[Here's a link to the FAX-4100e users guide]
http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002079/FAX4100e_UsaEngUsr.pdf

If this solution is helpful please click a thumbs-up rating below.

Have a great day,
martyshaw152

Feb 10, 2010 | Brother IntelliFax-4100e Fax

1 Answer

Cant send a fax


Confirm dialing the correct fax number?

Any 0s to get an outside line, any special area codes?

What happens when you try to send a fax, can you hear a dial tone? can you hear the fax ringing? can you hear a response from the recipiant?

Jul 17, 2009 | Lexmark F4270 Plain Paper Inkjet Fax

1 Answer

Brother Intellifax 4100 unable to send fax but can receive


Is the fax sensing the paper you put in to send out? Check the little black levers that poke into the document area. They should move freely when you touch them gently with a finger, and return quickly when you take your finger off. If it can't sense the paper it won't try to send a fax. If, when the paper is inserted, the display changes from whatever it said to anything else, the paper is being sensed.
Let's try dialing manually. Just left of the 1 key is a button labeled "Hook." Pressing that will take the telephone line "off-hook," like picking up the receiver of a phone. You should hear a dial tone -- if not, try adjusting the speaker volume with the buttons just right of the numbers. Once you get a dial tone, dial a number, whether it's another fax, or your own cell phone. As far as the phone company is concerned, your fax is just a phone, calling another phone. If you can make a call, and the phone at the other end rings, we're closing in on the problem. If you can dial another fax machine manually, you can still turn this into a fax call, assuming there's paper ready to fax. After the distant fax answers, touch the Start button, and your fax should take over. If you can't dial manually, try unplugging your fax from the phone line, and replacing it with a regular phone. Can you make calls with it? If not, the fax is no longer a suspect - you have a phone line problem.
Are you at a business where you need to dial 9 to get an outside line? It's easy to forget that detail when you're using a fax, but it has to dial out just like any other phone on the system.
If you can't get a dial tone at all with the fax, but it works with the phone alone, the main board in the fax is probably bad. If you can dial manually, using the Hook switch, but the same number doesn't work when you dial xxx-xxxx-Start, that sounds like a main board problem, too.

May 05, 2009 | Brother IntelliFax-4100e Fax

1 Answer

Problem with my hp 640 fax


once you dial the number you fax will automatically start sending the the Fax signal which sounds like short beeps. This is done so the receivers phone (when answered) will recognized the beeps and switch to fax receive mode.  If you are getting the recording that you mentioned above, that means the number you dialed was not successful in making the connection.  Once you dial the number you should hear the phone ringing followed by some churping noises when the other end answers the call... then other churping and gargle like sounds initially as the fax proceeds.  
sounds like your are having trouble with the number you are dialing.
Hope this helps..
~enov8

Feb 24, 2009 | HP 640 Inkjet Fax Machine

1 Answer

Sending a fax


First make sure that the fax button has been pushed and is llit...

The 2820 should have a handset. In order to use manual transmission (when you get to hear all the beeps and whistles) you will need to load the document then pick up the handset. then dial the number, when you hear the recieving fax tone then hit the start button.

The 2820 should also have a hook hold button pressing this will allow you to hear the dial tone and the numbers you dial along with the receiving fax tone. If you dont hear anything when you press this button then you may want to use the volume buttons to increase the volume.

Also remember that if you have not picked up the handset or pressed he hook/hold button the unit will use automatic mode, which is to say that all you will do is load the document, dial the number, and then press the start button.

May 19, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

BROTHERINTELLIFAX775


TO NO MANUAL,

WHEN YOU DIAL A FAX NUMBER, AND IF YOU
HAVE DIALED IT CORRECT, YOU NEED TO
WAIT UNTIL YOU HEAR A COUPLE OR A FEW
DIFFERENT "CONNECTION" SOUNDS, AND
THE LAST SOUND IS THE FAX IS CONNECTED
TO THE FAX NUMBER DIALED SOUND.

IF I AM CORRECT, THE FIRST SOUND IS
A LOW TWEET LIKE SOUND, THE SECOND
SOUND IS A HIGH PITCH TWEET SOUND,
AND THE THIRD OR FOURTH SOUND IS
THE FAX SOUND, WHICH IS A SORT OF
STATIC-LIKE WHISTLING SOUND.

WHEN YOU HEAR THE FAX SOUND, THAT
IS WHEN YOU PRESS THE SEND FAXCIMILE
BUTTON.

I HAD A SIMILAR PROBLEM WITH A FAX
MACHINE ABOUT FOUR YEARS AGO.

IF THE FOREMENTIONED INFORMATION
DOES NOT HELP, YOU MAY WANT TO
RECONFIGURE YOUR FAX SEND AND
RECEIVE SETTINGS. REFER TO YOUR
OWNER'S MANUAL FOR TECHNICAL
DATA.

GOOD LUCK.

FROM

TEXASDUDE2008

Mar 12, 2008 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Fax


i will tell you in general but for every brand still have a little different instruction explained in user manual. ok-iwill start.
1-confirm that you plug the machine to power outlet(electricity)and to phone line also2- confirm that you load the paper inside and you have enough ink.(fax display will show you if there any problem to solve.3- put your document in document tray (face down often).
4-dial the number and wait to hear fax echo--then press start...

Mar 03, 2008 | Office Equipment & Supplies

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