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The best way is to format by using this..Press and hold 3 keys i.e. Green, dial key, *, Star key, no. 3 , key on
keypad and then press the power on/off to switch on the phone.Examine
the battery backup of your phone. Remember, do not let go the 3 button
i.e * + 3 + green just press and hold keys until you see a formatting
word screen shown........But in N series don't release the three button
until the time set shown . original system and factory setting has also
done automatically.There is no guarantee coz it might not work with
some phone...Or flash it.
first try u r mobile to start safe mode
how to start safe mode :
switch off u r mobile & then press & hold pencil key and press switch on botton after start it will ask you 4 digit pin code enter pin code take contacts back up in simcard then hard format your cell
how to format:
switch off cell
then press & hold 3 keys (*+3+green boton"calling key")
then press & hold switch on boton
till screen will display "formmating"
make Shore battry is full charge u r phone will work fine.
HARD FORMAT- Switch off the phone press dial button 3 and * simultaneously and press the power button it will take u to the format screen ... keep pressing all the buttons until u get the format screen ... backup ur phone to memory card before formatting!!