My airport express base station is not recognized by my computer
It turns on and the led turns on, but when I try to scan for it in airport utility to set it up as a wireless station, it will not show up on the scan. It did this from one day to the next so now I have no wireless. HELP!
Re: my airport express base station is not recognized by...
I went to the Genius Bar at mac (great concept, btw) and they gave me the following 2 solutions:
1) Light Solution: System Preferences > Network > Advanced > TCP/IP Tab > Renew DHCP Lease. Make sure the IPv4 Address changes! If it doesn't, press OK and go again until it does. Might take 3-4 tries.
2) Heavier Solution: System Preferences > Network > Location > Edit Locations... Create a new Location by clicking the "+" sign. The name doesn't matter. Click done. Make sure you chose this new location before clicking Apply. This will wipe the slate clean meaning any and all preferences and settings will be default. You can always go back to your old settings by choosing the Automatic location.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Unplug the AirPort Express from the power outlet and press and hold
the reset button. While still holding down the reset button, plug the
device into a power outlet. Hold down the reset button until you see the
light flash green four times. Let go of the button and the device will
reset itself. Wait the requisite 45 seconds and configure it with the
AirPort Express Assistant or AirPort Admin Utility. This performs a factory reset.
First time you should connect an Ethernet cable to the AirPort, and set it up with the software it came with. Then take a note of the wireless network's name (SSID) and the password (you might want to chance them to your personal preference though), security youre using (WEP, WPA, or WPA2)
You need to perform a soft reset of your router. There directions to do this from the Apple web site are:
Connect the AirPort Base Station or Time Capsule to power.
Press and hold the reset button with a pen or pencil for 1 full second, then release it. The light (LED) will begin flashing amber, indicating that the AirPort Base Station or Time Capsule is in soft reset mode.
From the AirPort menu bar item, choose the network created by the AirPort Base Station or Time Capsule (the network name does not change).
Open AirPort Utility in Applications > Utilities on a Mac using Mac OS X, and in Start > All Programs > AirPort on a computer using Windows.
Select the AirPort Base Station or Time Capsule and click Continue.
A window indicating that the device has been reset will appear.
Select "Restore the previous settings" and select OK.
Move through subsequent windows to make changes to your passwords or other settings as desired, clicking Continue after each one.
When you have moved through all of the selection windows you will be able to select Update. Click Update to install the new settings.
Click Continue to allow your AirPort Base Station or Time Capsule to restart.
Dial 1-800-204-4427 US Toll-free Number & Get the best assistance for Trusted Apple Technical support. We proffer an online Apple Technical Support assistance to the customers and fix their glitches in a professional manner. Read More... Apple Customer Support Number 1 800 204 4427
Wi-Fi base station: Understanding and resolving a blinking amber status light
Your Wi-Fi base station status light blinks amber. Here are some of the more common reasons that the status light may blink amber:
The Wi-Fi base station has not yet been configured because it is new.
The Wi-Fi base station has been reset.
A new firmware update is available for the Wi-Fi base station.
No IP address is available for the Wi-Fi base station.
A Wi-Fi base station in Extended Mode is out-of-network Wi-Fi range of a primary Wi-Fi base station.
The WAN Ethernet cable is unplugged from the Wi-Fi base station.
The Wi-Fi base station lacks a path to the Internet (or local router).
Internet access may be temporarily unavailable from your Internet Service Provider (ISP).
Your AirPort Time Capsule has detected that the internal hard drive has reported a SMART error, and is failing (This requires firmware 7.5.2, and AirPort Utility 5.5.2).
A persistent, blinking, amber status light indicates that your Wi-Fi base station may require your attention. How to resolve a blinking amber status light alert
Launch AirPort Utility to determine why your Wi-Fi base station status light is blinking amber. Apple recommends that you use AirPort Utility 5.5.2 for Mac, AirPort Utility 5.5.2 for Windows, or a newer version of AirPort Utility if one is available.
AirPort Utility 5.2 or later opens automatically if your Wi-Fi base station requires your attention. You may also choose to launch AirPort Utility at any time. Do not use any version of AirPort Utility earlier than 5.0. In Mac OS X, AirPort Utility is located in the Applications > Utilities folder. In Microsoft Windows, AirPort Utility can be located by clicking Start > All Programs > AirPort. Note: You may also locate and download the latest Wi-Fi base station firmware and software by clicking here.
In the AirPort Utility window, locate your Wi-Fi base station and double-click on it to open the Summary window. Note: If you have more than one Wi-Fi base station, double-click on the icon for the Wi-Fi base station that has the amber circle next to it.
When the Summary window appears, double-click the amber circle to the right of Wi-Fi base station Status to open the Status window.
The Status window lists any conditions that require your attention. Respond to each item until there are no more items listed.
Important: You must reset the Wi-Fi base station using the reset switch to re-enable checking for the conditions you ignored.
Eliminating the blinking, amber status light may require making changes to a specific setting, or putting a checkmark in the "Ignore" checkbox beside any option you don't wish to change. A checkmark simply tells the AirPort that you are aware of the issue and you have chosen to ignore it. For example, you may wish to leave your AirPort open without a password so that anyone can join your wireless network.
Click Update to apply your changes (the Wi-Fi base station will restart).
After the Wi-Fi base station has restarted, the status light should be green and not blinking. If the status light stays amber in color and blinks after the Wi-Fi base station restarts, you may repeat the steps above.
This depends... Reaching them wirelessly may be unreliable for a number of reasons, so, I'll proceed on the assumption that you are attempting to test in the simplest lowest-variable situation:
First, make sure that you have the latest Airport Utility for your Mac.
Connect your Mac to the Airport via a single Category 5 (or 5e or 6) cable. Factory-reset the Airpot and then wake up the Mac. If the utility still can't discover your airport, it's probably time for a trip to your local Genius bar as you most likely have a hardware problem.
Lather, rinse, repeat for each of the two airports.
Using the Airport utility on your macbook (located in your Utilities folder) will tell you what the conflict is.....most likely you have DHCP issue or the network is at the incorrect setting. The wizard in the utility will tell you what you should fix.