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I have a novitech shedder. The motor works but it will not shred?

The motor works but the paper will not shred

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  • 26 Answers

It is probably a gear that is not longer connecting or is worn so will not turn the teeth. It is a little known fact that shredders need to be lubricated at least annually as the fine paper begins to clog the teeth over time and can over-work the motor.
Solution if this is the case - purchase a new shredder and some lubrication.

Posted on Oct 29, 2012

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Posted on Jan 02, 2017

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fellowesrep
  • 102 Answers

SOURCE: shredding no more

if the unit is pulling paper thru but not shredding your cutters have separated for some reason. If not pulling paper thru but machine is running you probally have a broken gear causing cutters to no longer turn you may hear a clunking or grinding noise or gear may be stripped if shredder sounds like it is spinning freely. Contact manufacturer for parts availability.

Posted on Mar 02, 2008

  • 35 Answers

SOURCE: Royal 10X confetti shredder

More than likely, there is a lot of paper debris jammed between the cutters and strippers. If you are handy, try the following.
Disconnect the power.
Disassemble the shredder from the lower bin to access the cutting head. Clear the head of all debris with a small screw driver or ice pick. Reassemble and oil the cutters with shredder oil, being careful not to get any oil on the optics. This should solve the sluggish problem. Oil on a regular basis, before every use.

Posted on Feb 23, 2009

  • 1 Answer

SOURCE: NoviTech Paper Shredder will not feed paper forward.

I had the same problem with my Novitech Model: PS-026/B2 only working in reverse but not forward. So I decided to take it apart and see if I could find any loose wires, broken parts etc. Keep in mind I am not a paper shredder mechanic, but I was able to fix it, at least for the time being, and here is how:

1. Unplug the machine, and I mean it. Make sure you unplug the machine before you start any fixin'. Unplug the machine!

2. I unscrewed the 7 screws located at the bottom of the case

3. I carefully separated the cases and made sure I did not allow any tension on the few wires that span the case halves

4. With the can of electronics duster I use for my computer keyboard, I sprayed all of the electric contacts, making sure I did not spray any of the grease at the gears. I poked the straw in all of the switch housings and the motor.

5. If you feel a little adventurous, you can remove the 6 screws that hold the cover and safety switch in place. At this point pay attention to how the safety switch arm is positioned ( take a picture if you have to) so it will be in the correct position during assembly. Remove the cover and look for anything that could be caught in the shredders. Remove any foreign matter with tweezers or needle nose pliers. Replace the safety switch and cover, make sure the switch arm is in the same position before you took it apart.

6. Put the two case halves together making sure there are no wires pinched inbetween. Put the seven screws back where they belong and tighten snugly ( do not over tighten cause you will break the plastic, guaranteed!)

7. Place the machine on the waste bucket and plug it in. And voila the motor should start buzzing and humming like it was brand new.

Posted on Mar 22, 2009

  • 2976 Answers

SOURCE: The paper is stuck in the shedder and now it will not turn on/off

Try reverse, forward, reverse a few times. If thet doesn't work, unplug it, turn the shredding unit off and pick out whatever paper you can see, both top and bottom. Watch your fingers, the cutters are sharp.

Posted on Aug 10, 2009

  • 86 Answers

SOURCE: when I put paper to shred ,all I get is motor noise but no shred

You probably have a stripped drive gear. let me know what brand shredder you have.

Posted on May 17, 2010

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2 Answers

GBC CC195 paper shedder not working. Dosen't do anything when inserting paper.


There is supposed to be a switch that is activated by the material inserted into the shredder. If it is stuck or broken, then only the manual buttons will operate the motor.

As a shredded user myself, I took mine to an office machine repair store and they fixed it for a very reasonable price (and they gave it a good cleaning at the same time.)

Feb 04, 2015 | Shredder Office Equipment & Supplies

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Have a NOVITECH paper shredder- PS-026/B2. When slide switch is moved to ON it starts shredding and won't stop automatically until switch is returned to OFF


LOOK INTO WHERE THE PAPER IS FED... THERE IS A TINY SWITCH THAT THE PAPER TRIPS WHEN THE PAPER IS FED INTO THE SHREDDER. THIS SWITCH IS SHORTED OUT OR STUCK INTERNALLY FOR SOME UNKNOWN REASON.

Nov 20, 2014 | Shredder Office Equipment & Supplies

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Shedder OM99732 in automatic mode will start and shred when paper put in, but will not shut off. It also appears there is some type of plastic covering the screws so I am unable to remove the cover. It...


It sounds like a piece of paper is blocking one of the two photo cells that detected when a piece of paper (or a CD / DVD) has been inserted for shredding. The (six) screws that secure the top are accessible from the bottom of the shredder unit after it is removed from the paper bin. Be careful: There are three different sets of wires connecting the top control plate to the bottom motor and cutter assemblies. It is not too difficult to get inside the shredder "head" if neccessary.

Aug 23, 2010 | OfficeMax Office Equipment & Supplies

1 Answer

Shreds in reverse only


I think there is a shredded buildup on the bottom. Unlpug the device ... turn it over and clear out the residue you will find there.

Sometimes I find the addition of shredder oil during the shredding process helps to eliminate this problem. Get the oil where shredders are sold.

May 31, 2010 | Tech Solution TS-4500 Shredder

3 Answers

The paper is stuck in the shedder and now it will not turn on/off


Try reverse, forward, reverse a few times. If thet doesn't work, unplug it, turn the shredding unit off and pick out whatever paper you can see, both top and bottom. Watch your fingers, the cutters are sharp.

Aug 10, 2009 | Fellowes DM8C Cross-Cut Shredder

1 Answer

Shredder does not pull in paper to be shredded.


you might be putting to much paper into the shedder
try putting 3or 4 sheets at a time and put a little oil on the blades

Feb 18, 2009 | Office Equipment & Supplies

1 Answer

Paper stuck in the Fellows Paper Shredder


  1. Remove Shredder from paper catcher bin
  2. Remove shredder cover from shredding mechanism assemble (approx. 6 screws on bottom of cover)
  3. Separate shredding mechanism from bottom cover (may have disconnect circuit board from assembly and other wiring from switches , sensors, etc,)
  4. Remove motor gear cover (approx. 4 screws)
  5. Separate shedder main drive gear from motor step up gear by pulling gear out
  6. Turn shredder mechanism up side down to access the cutting blades
  7. Use an adjustable wrench to turn the main drive gear to see stuck paper
  8. Use a needle noise pliers to remove paper shreds
  9. Repeat step 7 and 8 until all shreds are remove and cutting mechanism move smoothly
  10. Reassembly before testing shredder
  11. If you remove only some of the shreds, the motor may seize up and strip the plastic gears from step up gear.

Feb 09, 2009 | Fellowes DM8C Cross-Cut Shredder

1 Answer

Novitech shreader


I have the Fellowes shredder oil. The bottle has ABSOLUTELY NO instructions on how to use it.
I used to drizzle oil in on the cutting blades through the feed slot on top, grumbling all the while because it was so messy.
Then I got this tip: Once a week squirt oil on sheet of paper that will be shredded. Do 3 or 4 sheets.
Or do it each time the machines stops for its cool-down period.
I run the oily shreds into a separate bag because I recycle my shredded paper and want to keep it clean.

Jul 31, 2008 | Fellowes DM15C Shredder

2 Answers

Shedder one works


This is an issue with the paper feed sensor which may be a electronic eye or a mechanical switch if it is mecanical you may just have to jiggle the switch a few times, occasionally paper may get stuck behind it not letting it activate. If it is electronic you have bad sensors or bad pc board and you'll have to contact the manufacturer for further info.

Mar 07, 2008 | Aurora Global AS501X-MS Shredder

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