Question about Dacor DCM24 Convection/Microwave Oven
Back plastic (one) safety door latch is broken- found piece-now door cannot be opened as door open button is not operational- it is not engaging. Furthermore this microwave sits atop open in an extremely snug fit- I attempted to pull it out without nuch success. I also attempted to find an L shaped slim non-scratching tool which I could slide up to attempt to disengage the second safety latch. I made sure that the lock was set to off. No success.I do not want to do further damage- Do I need a service call?Is there a simple way to get the door open and then repair the latch and probably open button attachment- ? spring or whatever. Help
Sorry, but you will need to remove the oven from the wall or mount, then the outer cover will need to be removed.
We have the full service / repair manual for this model and have uploaded it to our site here to help you.
You will need the free Acrobat Reader to view or print it in case you don't have it.
In Canada, you can find Dacor parts at these distributors:
Reliable Parts, Ltd
85 North Bend Street
Coquitlam, BC V3K 6N1
312 Benjamin - Hudon
St. Laurent, Quebec H4N 1J4
If those don't work for you, you may find others via this page.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Jan 03, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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