Question about Dacor DCM24 Convection/Microwave Oven

1 Answer

Dacor dcm 24s one broken safety door latch- door open button not

Back plastic (one) safety door latch is broken- found piece-now door cannot be opened as door open button is not operational- it is not engaging. Furthermore this microwave sits atop open in an extremely snug fit- I attempted to pull it out without nuch success. I also attempted to find an L shaped slim non-scratching tool which I could slide up to attempt to disengage the second safety latch. I made sure that the lock was set to off. No success.I do not want to do further damage- Do I need a service call?Is there a simple way to get the door open and then repair the latch and probably open button attachment- ? spring or whatever. Help
Thank You

Posted by on

  • kevin luces Jan 04, 2009

    will likely call for repair-unfortunately I do not like to reveal my credit card info on the net like this,if there is another method to pay please let me know.

    Thank You

  • Anonymous Feb 09, 2009

    Have door open, but unclear how to take frame of door apart?

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1 Answer

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  • Dacor Master
  • 8,820 Answers

Sorry, but you will need to remove the oven from the wall or mount, then the outer cover will need to be removed.

We have the full service / repair manual for this model and have uploaded it to our site here to help you.

You will need the
free Acrobat Reader to view or print it in case you don't have it.

In Canada, you can find Dacor parts at these distributors:

Reliable Parts, Ltd
85 North Bend Street
Coquitlam, BC V3K 6N1
604-941-1355

Eatek Services
312 Benjamin - Hudon
St. Laurent, Quebec H4N 1J4
514-332-0007

If those don't work for you, you may find others via this page.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 03, 2009

  • William Miller
    William Miller Jan 04, 2009

    If anyone asked for your credit card information, it was not me. So I'm not sure what you mean.



    I also listed the phone numbers of the parts distributors so you could call them.



    Oh, I also meant to show you this info on getting the door apart,
    besides what's found in the service manual I linked for you above:

    DOOR DISASSEMBLY

    You have to separate the door panels (as shown in the attached photo)
    and then you'll see the previously hidden screws you need to remove.




    Or you can watch a YouTube video (not a video I
    made) that demonstrates how it's done.



    We're
    happy to help you with free advice and we'd appreciate your thoughtful
    rating of our answer.






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How to repair kitchen aid door springs


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  1. Open leverCheck your microwave lever to determine if it is damaged. If it is broken, simply replace the lever to get your microwave door fully functional again.
  2. Door springResponsible for keeping downward pressure on the door hook, the microwave door spring can begin to malfunction. If this part is broken and prevents you from opening your microwave door, replacement is necessary.
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  5. Button or button springIf the microwave door will not open, it could be an internal failure of the button or button spring. If it is determined that either of these parts is the source, both are replaceable and it is recommended that they be installed at the same time.
  6. Handle actuatorIf the microwave door will not open the plastic handle actuator could be broken. Connected between the door button and the door latch assembly, this plastic part could become damaged and brittle over time, which makes breaking inevitable. If this occurs, replace the handle actuator to get your microwave fully functional again.

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  1. Open leverCheck your microwave lever to determine if it is damaged. If it is broken, simply replace the lever to get your microwave door fully functional again.
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  3. Door latchOne reason your microwave door may not open properly is a broken door latch. Located inside the microwave, the door latch manipulates the door hook to keep the door closed for safety and top performance. If broken, the door could become stuck in the locked position.
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I'm unable to open the microwave door on model Sanyo EM-S8586W as it appears the spring is broken. How do I remove the cover so I can replace the spring please?


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  1. Open leverCheck your microwave lever to determine if it is damaged. If it is broken, simply replace the lever to get your microwave door fully functional again.
  2. Door springResponsible for keeping downward pressure on the door hook, the microwave door spring can begin to malfunction. If this part is broken and prevents you from opening your microwave door, replacement is necessary.
  3. Door latchOne reason your microwave door may not open properly is a broken door latch. Located inside the microwave, the door latch manipulates the door hook to keep the door closed for safety and top performance. If broken, the door could become stuck in the locked position.
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  5. Button or button springIf the microwave door will not open, it could be an internal failure of the button or button spring. If it is determined that either of these parts is the source, both are replaceable and it is recommended that they be installed at the same time.
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  3. Door latchOne reason your microwave door may not open properly is a broken door latch. Located inside the microwave, the door latch manipulates the door hook to keep the door closed for safety and top performance. If broken, the door could become stuck in the locked position.
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  5. Button or button springIf the microwave door will not open, it could be an internal failure of the button or button spring. If it is determined that either of these parts is the source, both are replaceable and it is recommended that they be installed at the same time.
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Read more: http://www.appliancepartspros.com/repair-help/microwave-repair-help.html#11#ixzz2YvqJdpSm
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See our help file: http://031d26d.namesecurehost.com/mwd/doorsw.txt

We have the service manual and have uploaded it to our site here to help you.

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Jun 06, 2011 | Dacor DCM24 Convection/Microwave Oven

1 Answer

Dacor dcm 24s one broken safety door latch- door open button not


If the broken part is in the door, you will not have to pull the oven out of its place.

If the broken part is in the door open button area, you will have to remove the oven and take off the outer cover. Chances are it will be a broken "door open lever".

Assuming it's a door latch, you can use a thin strip of plastic to open the door.

It has to be somewhat firm but very flexible because it will have to bend at a right angle.

I have a flexible ruler I use for this.

You have to first shove the plastic strip into the crack between the door and the control panel frame about halfway up the door.

Then the strip will need to be maneuvered so it will bend to the left. Do this by pushing the rear end of the strip down as you continue to push it forward.

It may take a few tries.

Once you have it between the back of the door and the front seal of the cooking cavity, pull the strip straight and firmly up and it will lift the upper door latch and the door will open.

(If the upper latch is the one that's open, you have to start with the strip at the bottom edge of the door instead of the middle).

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly and troubleshooting tips, and the parts list is here.

Most computers will open these documents automatically, but you may need the free Adobe Reader.

You can order parts
here.

Once you have the door open, you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

4c9c250.jpg

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1 Answer

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What usually breaks is the door open lever.

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If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

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To order Dacor parts, I recommend you visit http://www.apdepot.com/index.asp

We're happy to help and we appreciate your thoughtful rating of our answer.

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