Question about PC Desktops

2 Answers

After re-installing Windows XP, the plug and play modem is not listed as part of the hardware? Hence, cannot connect internet?

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 176 Answers

The fact that the modem is not listed means that your system doesnt have a built-in modem. This would leave you with either a wireless network card or an ethernet card or both.

If you see an RJ45 jack in the back or side of your computer then you have an Ethernet card. RJ45 is like a telephone line jack except its slightly bigger. The other wa to tell is go to >Device Manager>look for and double click on "Network Adapters". You will see either or both network card type: one will have "wireless" in its description and the other will have "Ethernet" somewhere in its description.

If any of this card has a Yellow exclamation next to it then you need to update or re-install its driver. Red x means disabled so enable it.

You may need to go to your system model or vendors ( Dell, HP, Gateway, etc.) web site to download the driver that Windows doesn't provide.

Posted on Jan 03, 2009

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 38 Answers

You must install the driver software if it in not listed in --- go to "My computer" >> "Properties" >>"Hardware" >> "Device Manager" >> "Modems"  make sure that modem is visible in the list if so , insure that it is not showing with a red icon... if it is ... then install the driver from the modem driver CD....

Posted on Jan 03, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Network Connection Issue


Go to Control Panel, System, Hardware to Device Manager, and unistall
broadcom netxtream gigabit controller, and restart your computer
after restart broadcom netxtream gigabit controller will install automatically. once intallation finish, check your internet is getting in your PC

Tahank you

Jan 16, 2013 | Dell PC Desktops

1 Answer

My Dell Inspiron 560 suddenly stopped connecting to internet through cable-modem.


Onboard adaptor hardware failure? Or is it missing Drivers?
Wireless adaptor - did you install drivers for adaptor? Did you check that WiFi on the adaptor is switched on?


On a side note: I've found that USB 2.0 Wireless N adaptors are the best for connectivity, as they have their drivers on the adaptor, are fully plug and play (Vista/7/8 and even some models on XP). I recommend Transcend (brand name).

Nov 28, 2011 | Dell Inspiron 560 (Intel Pentium Dual Core...

1 Answer

Trying to sign online and internet says something like error 797 the modem could not connect. We went on Control panel and modem and it says not present. The computer is an E Machine and we have Windows...


The following information comes directly from the Microsoft Website.
So it should solve your problem.
To resolve this issue, remove the modem, and then restart the computer. When the computer restarts, Windows detects the modem and attempts to install the correct driver for it. To do this, follow these steps:
  1. Log on to the computer as administrator or as a member of the Administrators group.
  2. Click Start and then click Control Panel.
  3. Double-click Phone and Modem Options.
  4. Click the Modems tab.
  5. In the The following modems are installed list, click the modem that you want to remove, and then click Remove.
  6. Click Yes in response to the "Are you sure you want to remove the selected modem(s) from your system?" message.
  7. Restart the computer.
  8. The Found New Hardware Wizard starts. Follow the instructions in the wizard to reinstall the modem.

Mar 30, 2011 | E-Machines T1090 PC Desktop

1 Answer

When I try to install MT 882 modem for USB connection I always get reboot instruction the modem never get installed why my operating system is Windows XP professional


Does the product box/or disc say that it is compatible with your XP op system? If it does,

Please try a 'clean' install.

Please check your list of programs in the control panel (install/uninstall) and if anything has installed, please uninstall it.

Turn off all running programs, including the internet and your virus control.

Reinstall the software.

After the installation is complete, restart your computer and be sure your virus control has restarted.

If this does not work/or the software you received with the modem does not list Windows XP, please go to this site
http://www.huaweidevice.com/worldwide/productFamily.do?method=index&directoryId=2183&treeId=183

Choose which of the two 882 modems you have and click on it to take you to a page that will list the specific downloads available for this modem.

You may find a driver for Windows XP there is you do not have the compatible software.

If so, download it and save it to your desktop, and do a clean install by following the above procedures and clicking on the new driver.

Good luck to you and please rate this solution. Thank You.

Dec 26, 2010 | PC Desktops

1 Answer

Does not connect 2 internet


Are you getting any error messages? Is your computer plugged directly into a modem, or is it connected directly to a router. Is the computer connecting to the internet using a wireless network card? If connected directly to the modem, shut off the modem, wait a few seconds and restart; also reboot your computer. If that does not work, go into device manager If you're running windows xp - it can be found by going into control panel - system - device manager and see if your network card is listed without any x's or other markings which indicate a problem with the device. If your network card is indicated with no markings, and it is not working, try downloading and reinstalling the drivers for your system's network connection device (you can get that from your system's support page). If your plugged into a router, or if your connecting to the internet via wifi, try shutting off and restarting the router. Reboot your computer and see if that works. If not, you might need to download and install a firmware upgrade for the router. This is relatively simple, and the instructions and appropriate download file can be found at your router manufacturer's support page. Try these and see which works. Good luck!

Dec 22, 2010 | PC Desktops

1 Answer

Windows/Gateway GM5045E will not discover GeForce 9800GT


The problem is more likely you don't have plug and play running in windows. To install the UPnP user interface
  1. Open Add or Remove Programs in Control Panel.
  2. Click Add/Remove Windows Components.
  3. In the Components list, select the Networking Services check box, and then click Details.
  4. Make sure the UPnP User Interface check box is selected.
You can also add the hardware in manually. Just treat it like a non plug and play device You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.
  1. Attach the non-Plug and Play device to your computer.
  2. Open shortcutcold.gifAdd Hardware in Control Panel.
  3. In the Add Hardware Wizard, click Next.
  4. Click Add a new hardware device, and then click Next.
  5. Do one of the following:
    • Click Search for and install the hardware automatically (Recommended) if you want Windows to try to detect the new non-Plug and Play device you want to install.
    • Click Install the hardware that I manually select from a list (Advanced) if you know the type and model of the device you are installing and you want to select it from a list of devices.
  6. Click Next, and then follow the instructions on your screen.

Jul 08, 2010 | Gateway GM5045E PC Desktop

2 Answers

Can a Conexant modem from a Vista pc be added to a pc that runs XP?


Yes, but you must find the driver for it. XP has gotten pretty good at finding these on the Internet, but if you are installing it i imagine you need it for the internet... If possible look at the modem in the vista computer via device manager and find out what model it is.Then you can go to the manufacturer site to get it. Or you can check the computer manufacturer site and see if they list a XP driver. There is also a slight chance that XP will automatically load the modem when you install it.

To see device manager in Vista, click start, right click on "Computer" and select properties. In the upper left corner of the windows that opens you will see a link to Device Manager. In that list you will see a group called "Modems" Click the plus next to it and it should list the model of the modem in the vista machine.

Sep 02, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

XP wont connect to internet through Sky Sagem Router


NO Internet
· reinstall drivers first including the network adapters.
· power cycle the modem and router (turn-off the modem and router, and wait for 10-15 seconds before powering on the modem first, then wait for 3-4 solid lights before you turn-on the router; check a website, or else
· bypass router (by directly connecting your computer to the modem)
· checked a website
· checked the IP address by clicking start button for winXP, click run and type cmd, on the c:> prompt type ipconfig then hit enter, get the IP: if the IP address starts with 169.254.x.x…the type ipconfig /renew…or else type first ipconfig /release, then type ipconfig /renew.
· If media is disconnected, check the modem cable that runs at the back of the computer, unplugged and plug it back, or try other cat 5/ modem cable.
· Check the device manager for network adapter (is properly working), by right click on my computer, click on properties, and click on hardware tab, and click hardware manager button, click the plus sign next network adapters, makes sure there is no markings such ? ! or X marks, or else install the device manager for the Ethernet card.
· Type Ping google.com, check if the it receives and sends packet, if it does, then check the browser…
· Check browser settings, delete cookies, temp files on general tab…(click on tools->internet options), click on the connections tab, the make sure it is “never dial a connection”, check the LAN settings, make sure that there is no marks or checks on the boxes..click ok. Click on the advanced tab, click on the button “restore defaults”. Hit apply and ok. Close the browser, and open it up again and check for online website.
· Once connected, install back the router, if the there is no website shown, please your router brand support line for the reconfiguration of the router.

Apr 27, 2009 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

54 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...