Question about Creative Labs Zen Digital Media Player

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My screen just went blank, now player does not work

I put some photos and mp3 files into a SD memory card. There were also a couple of .mvi files from my cannon camera. When I tried to play the mvi file the screen went blank and now I cannot turn off the player, none of the buttons work. When I connect the unit to the computer, computer says that it is not connected. Help!!!

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  • refermin Jan 03, 2009

    I just solved my problem. After reading some of the other problems that
    had been solved concerning cessation of functions of the mp3
    players, I decided to try and reset my unit---it worked. Problem
    solved. I think I will delete the .mvi files which the player obviously
    cannot read.

  • praiseHim15 Apr 04, 2009

    I hooked up my brand new MP3 to my computer. While I was in the room, the MP3 screen kept flashing 'Connect', 'Disconnect', 'Writing'. I decided to ignore it. Half an hour later, the only thing on my Mp3's screen is a blank white space, and it won't turn off or on, the buttons don't work...nothing's happening!

  • praiseHim15 May 11, 2010

    Where's the hole? I don't think I have one on mine...

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I have the same problems sometimes. what you can do is to take a straight pin and at the bottom of your zen is a tiny hole. stick the pin in the hole to rest it. It should come back on. Upon coming back on it should say it is rebuliding info.

Posted on Jan 03, 2009

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Posted on Jan 02, 2017

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Please RATE my solution BELOW.

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