Every time I try to scan something on my printer, it always says "Copying... Scan after it is complete. Code: 2,112,0." It never did that before and all of the sudden it says it now. A few days before it said that, it also told me that I needed to maintain my printer, but I have no idea how I'm supposed to do that. I would really appreciate it if you helped. Thanks!
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Re: I have problems scanning pictures.
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
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Great job on trying to do it both ways, scanning and copying. Try to refresh the printer by uplugging the power adapter from the printer. The power adapter is the black box behind the printer where the power cord is attached. Make sure other end of the power cord is plugged in straight to the power outlet in the wall, bypass any surge device or power strips. Plugged the power adapter back in the printer after 30 seconds. It should automatically turn on. If not, press the power button. Try scanning and copying again. If problem persists, I strongly suggest you contact Lexmark Technical Support to further investigate the hardware problem in the printer. Hope I can assist you more on this.
This works!: Best Solution
posted on Sep 05, 2009
the_sunman Rank: Apprentice Rating: 94%, 4 votes
I finally got a solution to my problem, which is the same as this one. When trying to scan via USB, you have to make sure the unit is set to USB. On the top panel just above the LCD display, is 3 buttons, Copy, Fax, Scan. Hit the SCAN button, till the display says USB SCANNING. Then try to scan again. Good luck!
Have you tried cleaning the document feeders Scan Glass? (small glass under doc feeder ~ 1" by 9") Most times there is dirt spot on this glass, causing a shadow on scans and copies.
Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.
I reinstalled the printer software and reconnected the wireless connection and it now works well. I read somewhere that registry cleaner software may remove HP files that are required so this time after the registry cleaner scan, I unchecked any HP entry or printer entry and the scanner is still working, however, only from the pc to the printer, I still cannot scan using the buttons on the printer.
I finally got a solution to my problem, which is the same as this one. When trying to scan via USB, you have to make sure the unit is set to USB. On the top panel just above the LCD display, is 3 buttons, Copy, Fax, Scan. Hit the SCAN button, till the display says USB SCANNING. Then try to scan again. Good luck!!
try checking if you have completely installed all the drivers for your
printer. scanning and copying dont usually needs drivers because you
can do that even without a computer. but scanning requires your scanner
to be read by your pc. try checking for the scanner driver from the cd
that came from your printer.
I have a mid 2007 iMac and find that the MX310 does not always behave with OS X Leopard. To scan via software. Turn on the printer. Select SCAN from the printer. Press either PRINT (Black or Color) buttons on the printer. A fax - scan icon will appear in the dock and a window will open allowing you to fax. Now comes the problem. Often it will not scan the first time, I almost always get the message ¨SCAN FAILED¨ the first time I scan. Just click scan again without touching the printer will usually work. Sometimes I have to play with the settings on the left side of the scan window, switching between duplex and simplex or B & W and color and back. Usually this frees up what ever is stuck. Once it works, it works! After the scan, quit the scan and save to either a PDF or one of the photo file types (JPEG, TIFF, etc.) The results wind up in the PICTURES folder under the name of the printer and then the current date.
Possibly there is a key that locks the engine that moves the scanner lamp, and that key may be locking the engine, and when the scanner try to move the lamp, the locked engine overloads the circuit, and turn off the device. Search for that key, and unlock this, (if it´s really locked).