Question about Elmo Projectors Elmo TT02RX Document Camera

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Broken arm of Elmo document camera - Elmo Projectors Elmo TT02RX Document Camera

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Posted on Jan 02, 2017

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SOURCE: The camera head on the Elmo document camera will

Your doc camera has a 5-year manufacturer's warranty. Elmo has a great warranty department and will repair your product quickly.

You can download a warranty claim form which will have instructions as to how to submit your product:

Posted on Mar 11, 2011

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SOURCE: The camera head on the Elmo document camera will

MIne was brand new and started dropping after 1 month. My computer tech opened it up and it has a very poor design. There's a half circle metal bracket that is held in place by screws that are seated in plastic. He said it has about 2-3 more tightenings you can do before the screws break away from the plastic. NOT impressed. SO they have a 5 year warranty. I use tis EVERYDAY for spec. ed students. and can't be w/out it. I send it off so they can just tighten it???

Posted on Nov 14, 2012

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I open image mate and the laptop says that no document camera is connected. I have changed the cords and laptop still does not read the camera. The elmo will still project an image on the projector so...

I had the same problem with a TT-12 model. Dave from ELMO provided the resolution:
1. unplug the usb cable from your PC
2. on the ELMO:
b. ensure that APPLICATION is selected
c. exit the MENU and reconnect the USB cable to your PC

Oct 09, 2012 | Elmo Projectors ELMO TT02RX DIGITAL...

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Sep 22, 2012 | Elmo Projectors Elmo Ev-400 Af Video...

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The camera arm on my elmo tt02rx will not stay in position, but sags quickly. any easy fix for that?

1. Remove the plastic cover on the inner half of the arm. Four screws: pay attention to where the short one goes. And if you strip them, you're dead, so use a screwdriver that fits them with no slop. Take Elmo to the hardware store with you. The cover on the upper side of the arm is still clipped in, so squeeze the bottom cover in the center to free it. The knob on the end will pop out at some point, so note which way it sits.
2. You can add a bit of tension by bending the metal strap that covers the swivel joint. Remove the three screws at the inner (knob) end. Bend the metal strap to flatten it. Just a bit: you can always try a bit more bend later.
3. Put those three screws back in. THIS IS THE IMPORTANT PART, and useful for any screws in plastic or wood: back each screw off (lefty-loosey) until you feel it click into the threads in the hole. That way, you won't strip the plastic.
4. Test it. If it doesn't stay up, bend the metal strap a bit more; if it stays up, screw the cover back on - same trick backing the screws out first. Done.

Aug 09, 2011 | Elmo Projectors ELMO TT02RX DIGITAL...

1 Answer

My Elmo TT-02RX document camera is not working properly. The blue power light does not stop flashing when I turn it on, and I am unable to use the camera or switch over to projecting what is on my...

Your Elmo TT-02rx comes with a five year manufacturers warranty. Contact Elmo at 1-800-947-ELMO and they will instruct you as to how to trouble shoot your doc camera or send it in for warranty service.

Apr 14, 2011 | Elmo Projectors ELMO TT02RX DIGITAL...

1 Answer

My elmo document camera TT02s is showing widescreen. How do I fix that?

Not sure what you mean by wide screen. Are you viewing on a projector, TV or monitor? Or via USB to your PC?

Feel free to email me at and I am sure we can assist you.

VSC is one of the largest Elmo dealers in the US. You can view the new Elmo TT-02rx at:

Nov 18, 2010 | Elmo TT02s XGA Document Camera

2 Answers

How do I get the ELMO to display in color?

Elmo TT-02rx is a color document camera so it should work that way all the time. If it is not operating in full color, then you have a connectivity issue, a display issue or possible an issue with the camera itself. Are you connecting to a projector or a monitor? Or are you connecting via the USB cable?

Feel free to email me at if you want direct assistance.

Frank Kemmer

Nov 15, 2010 | Elmo Projectors ELMO TT02RX DIGITAL...

1 Answer

The power button flashes but there is no light.

Elmo TT02 models come with a five year factory warranty, and from my experience, Elmo will usually repair your camera even if it is out of warranty at little or no charge. Download the warranty service form from the following link:

Fill it out with your contact info and describe your problem. Box up your camera along with the service form and ship it the address on the form. Elmo will repair within several days and return it to you.

Please feel free to contact me at or if you have any additional issues. VSC is one of the largest Elmo dealers in the US.

Nov 04, 2010 | Elmo Projectors Elmo TT02RX Document...

1 Answer

Elmo zoom dial fell off

I am Frank Kemmer, president of, one of the nation's largest Elmo document dealers. The TT02rx has a five year manufacturers' warranty. To get warranty service go to the link listed below:

Fill out the form and put it in a box along with your defective TT02rx. Ship both to the address listed on the warranty form. Elmo will typically repair or replace the unit within a matter of days and return it to you at their cost.

If you have any service issues feel free to contact me directly via our website:


Oct 26, 2010 | Elmo Projectors ELMO TT02RX DIGITAL...

1 Answer

ELMO document camera only shows documents in black and white, not color. Is there something wrong with the bulb? the camera?

My ELMO unexpectedly stops working during class. The blue power light is still lit but the ELMO is not recognized through my projector.

Any suggestions on what the problem may be?

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