Hello, I have a problem with my new portable DVD player when I try to playback a VCD (Video CD) disc, the player show the message (unsupported disc), but in other hands, the player work well for CD (mp3, audio, photos, etc) and also work well for DVD...
Any suggestions? There is a way to upgrade the player firmware? or any other solution to play VCD on this device?
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It would more likely be the types of discs used. They are either of a region code not compatible with the player, contain foreign/unknown data, or they are unsupported formats. For example, if the player supports DVD-R playback, and you put a DVD-RW in, the player will generate 'wrong disc' message if the player cannot recognise the disc or the contents on it.
The disc formats/types that can be played should be outlined either on the unit itself or in the instruction manual (if you still have it). If the player shows that message even with genuine shop-bought DVDs then there is a defect within the unit, workshop attention may be required to fix it, but it could be costly.
'WRONG DISC' usually means the disc inserted is of a different region code to the player, or the wrong format (DVD-RW instead of DVD-R as exampled above). Try using different discs before going any further.
According to the user manual, the following DVD media you can record with this unit are:
RECORDING: TYPES OF DISCS YOU CAN USE FOR RECORDING
DVD+R 2.4x, 4x, or 8x ONLY; DVD+RW 2.4x and 4x ONLY.
NOTES: It is NOT possible to record on CD-R or CD-RW discs. IMPORTANT: It is NOT possible to record content that is copy-protected. This is usually true for most pre-recorded DVD discs and most pre-recorded VHS tapes.
PLAYBACK: TYPES OF DISCS YOU CAN PLAY
DVD discs - DVD movie discs (DVD-ROM); DVD+R; DVD+RW; DVD-RW (must be recorded using video mode or VM); DVD-R (must be recorded using video mode or VM and must be finalized). CDs (Audio CDs, CD-R, CD-RW) - Audio CDs contain musical or sound content only. mp3 discs are CDs (CD-R or CD-RW) that contain mp3 files. This product also plays CDs that contain JPEG files and Multisession CDs. Video CD (VCD) and Super Video CD (S-VCD) discs - Like DVD video discs, VCDs contain picture and sound content. The difference is the amount of information that can be stored on the disc. VCDs typically have lower picture and sound quality than DVD discs. Super Video CDs (S-VCDs) can be used to record up to 70 minutes of digital sound and video, with MPEG-2 standard video and MPEG-1 standard audio-but you must use DVD+R or DVD+RW discs to record on your DVD/VCR not S-VCDs. Additionally, S-VCD disc compatibility is dependent on which MPEG coding software, disc design software, and disc writer software are used; and the discs themselves.
(The above information is extracted from the user manual for this particular model and is a guide only)
I find it very strange that the user manual does not provide any information about DVD-R recording since this is a DVD recorder. I guess you could try those types of discs in it, otherwise it will playback finalised DVD-R discs recorded/burned in another machine.
I assume you have the original manual for this unit. If not, you may be able to download it free from various sites. (retrevo may have it but they may ask you for email address prior to downloading)
I hope the above information helps a tiny bit with regard to DVD formats for this unit.
I AM HAVING A DVD PLAYER 3166 . MY DVD PLAYS CD /VCD/MP3/JPEG AND USB. BUT WHEN I INSERT A DVD VIDEO IT SHOWS NO DISC ERROR. BUT CD IT ACCPTING.KINDLY HELP ME OTHER WISE TELL ME WHERE SHALL I GET IT REPAIRED . PLEASE GIVE ME THE PHONE NOS OF PHILIPS CUSTOMER CARE THANKS, G.SEKARAN, CHENNAI