Hi, I last used my camera 2 months ago and it worked fine. Today, I turned it on & the picture in the viewfinder is very grainy & almost runny & when I take a picture, it's just smears. Any suggestions?
There is a service advisory issue from Nikon for this. (sounds like what they described) Free repair. Go to http://www.nikondigital.com/main.html. At the bottom right of the window, there is a place to click for the repair info, including a form to download for shipping.
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It appears that you have a ccd problem. That particular model had a ccd problem, whether or not the flash is part of it, I do not know. Here is the link to FREE REPAIR if the problem is the ccd. http://www.nikonusa.com/email_images/nikonusa/service_advisory/coolpix.html
I have sent some Nikons in for repair, and they have been fixed free. The shipping will cost you to send in.
This camera was in the time when the ccd had problems. http://www.nikonusa.com/email_images/nikonusa/service_advisory/coolpix.html Call Nikon concerning your camera. You can send it to them, they will estimate it, and may repair it for free if it is the ccd problem.
There is a documented malfunction with this camera, and Nikon has issued a service advisory and form you can send in with the camera so they fix it. Click on the following link, send in the camera with the form, and Nikon should fix it for free (assuming the problem is the one documented by Nikon) . I had to do it about a year ago, and the same thing just happened with my brother's camera.
Not to buy a Nikon Coolpix anymore. This is a very bad camera. I had this same error last year. The camera was sent to Japan once, returned to me and worked for six months. Now is the same problem: SB light in red doesn't let me take pictures in light conditions when flash is needed. So, you'd better think in buying a camera, not Nikon, please. JAMP Havana, Cuba
CoolPix 5700's have a common image sensor failure. Check with Nikon for recalls, this may be the cause of your issue.
Alternatively the shutter may be stuck open, causing too much light to reach the sensor and causing over exposure as well as lines across the image.
Advance Camera Repair
If you see some text or icons on the LCD but no live shot, the LCD is good but most likely your CCD sensor is out. This is a manufacturer defect and will be covered free by Nikon even if it is out of it's original warranty. Go here for the Nikon link: http://www.imaging-resource.com/badccds.html