Question about Microsoft Xbox 360 Console

1 Answer

Xbox 360 I recently stepped on the tray on my xbox 360 and now the drawer wont close at all. I haven't tried anything because I feel I've done enough damage.

Posted by on

  • Bobbyleo Dec 25, 2007

    My xbox 360 tray first started malfunctioning and the tray would intermittenly refuse to open and then would only open when there was a disc loaded (but I had to fight with it forever to get it open if a disk was not in it). Now it opens about 1/4 in. and locks and will not open any further. I opened the system up and have removed the DVD drive but need some guidance on how to get the DVD drive open and realign the tray.

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 111 Answers

The tray could be out of rail track and need to be realign. You need to open the case and see for any damaging to the tray track. Since you put the heavy impact onto it so it is derailed and some connected wires may be broken. If you can, you need to open the case or ask someone who has done this before to open the case and check these items: 1) The conditon of the tray with any broken part 2) How serious is the derailed condition and see whether you can realign it back to right track. 3) Check wires for broken or disconnected one YOU DON'T NEED TO POWER ON IN STEPS 1 AND 2. BUT FOR CHECKING ANY ELECTRICAL MALFUNCTION IN STEP 3, YOU NEED TO PLUG THE CORD BACH AND CHECK FOR ANY BROKEN WIRE AND TRY TO RECONNECT IT BACK. Do it yourself if you have confidence or else send it to the store. This is not hard to repair. Good Luck

Posted on May 15, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Xbox 360 tray won't close


try to unplug the xbox with the tray out then push it back in while the xbox is off and then plug it back in... if it comes back out try the button to close it... if that still doesn't work might have damaged your drive

Sep 16, 2013 | Video Game Consoles & Games

1 Answer

My xbox 360 disc drawer wont open


if it doesnt open this is what i do to mine cause i have your problem ok 1st step:lift up the the front of your xbox360 console gently then step 2:drop the front of the xbox360 softly back down not hard or to violent step 3:if that doesnt work keep on hitting the open and close button were you enter the disc but not too fast ohkay well thats all my info hope it works

Mar 26, 2013 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesnt want to read the game. when i put in gears of war, it tells me to open tray. i open it then close it and again it tells me to open tray. ive done the clean cd and still the same thing....


Unfortunately this is a common issue with the xbox. If you have tried all the steps that are provided on the xbox support website, it may be time to call xbox support and get your xbox repaired. If it is out of warranty, I'd honestly just get a new one cause the repairs run about $120 out of warranty.

Aug 17, 2011 | Microsoft Xbox 360 Console

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Screen reads open tray after disk is inserted and drawer closes


the dist is eather damaged of unreadable. try cleaning it and if its still doesnt work then if its a game then returne it and exchange for a new one

Mar 27, 2010 | Microsoft Xbox 360 Console

1 Answer

How do i fix the disk drive on an xbox 360


http://www.pakgamers.com/forums/xbox-hardware-faq-guides/6157-how-fix-open-tray-error-another-solution.html
ezinearticles.com/?How-to-Fix-Xbox-360...Red...Error&id... -

forums.xbox-scene.com/index.php?showtopic=484726&st... -

OK use those links above i am sure you will find help there.

Mar 25, 2010 | Microsoft Xbox 360 Console

1 Answer

When i put a gme in it wont play the game. it only says play divd and then it brings up the xbox screen and wont do anything else.


your dvd board is damaged, therefore resulting in your xbox reading it as a dvd. it's the same thing with it saying open tray, except that your dvd board might be reading it wrong. try to spin the spinner while closing the tray. it might work, but if you want to get it fixed correctly i would want to send it in if i was you. and spin it like 5-10 times if it doesnt work the first 2-3.

Dec 10, 2009 | Microsoft Xbox 360 Console

1 Answer

The drawer on the xbox 360 will not open


There is grime build up in the reducer gears that
release the lasers assambley and pushs out the tray.
The motor is not strong enough to break
the magnet clamp that holds the game disk between
the hub and the spindle motor .

If you press eject wait 1 second and then
slap the top of the unit hard over the drive this will
break the seal and the tray should open .

try a little Vaseline under the tray in the tracks
then open and close it to work it in, this
may help a little but the drive will have to
be opened and cleaned to resolve this problem
completely

if you have any questions feel free to ask.

Rob

Nov 20, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 dvd tray keeps opening


Determine whether the disc is dirty or damagedDiscs that are smudged, scratched or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or the bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.

Note Scratches that follow the curve of the disc are very damaging and prevent a disc from being read. If you see that your disc has even one of these types of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: a. Use a soft, clean, dry, chemical-free cloth to clean the disc. b. Lightly wipe from the center of the disc outward. 3. After cleaning the disc, try to load it in the Xbox 360 console. If the disc still won't load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • If you think that the disc was already damaged when you bought it, try to exchange it. • If you have a damaged Microsoft Xbox 360 game disc and would like to order a new one, please visit the following Web site: http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx (http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx) • If the game is a non-Microsoft Xbox 360 game disc and was damaged because of misuse of some type, such as not storing the disc properly in its case, the only thing you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contactIf the disk is bad or damaged your unit will open when trying to read it. Hope this information helps, let me know if I can help you with anything else.
JimmyC

Oct 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 disk tray wont stay shut


My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

May 28, 2009 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

341 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Stormi  Paulk
Stormi Paulk

Level 2 Expert

415 Answers

Stu Morris K

Level 2 Expert

178 Answers

shaun taylor

Level 3 Expert

1527 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...